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PRESENTATION
ON BOOK REVIEW
 Leadership is to have inspired, energized
followers. -Warren.G. Bennis
 The Cult of the heroic leader remain strong.
- Loren Gary
 The Crisis is a change – sudden or evolving –
that results in an urgent problem that must
be addressed immediately.
 Crisis are not the normal ups and downs of a
business cycle those recurring problems
faced in the course of taking risk and
exploring new avenues of opportunities.
 Yet some good can come out of these difficult
experiences.
 A crisis is an event that can affect or destroy
an entire organization.
There are 4 types of crises:
 Natural or Company related events
 Technological breakdowns
 Economic & market forces.
 Business relationship crises.
In the category two types of crises fall i.e.
 Uncontrollable natural events:
1. They strike unexpectedly.
2. This event may take the form of an earthquake,
typhoon, tornado,hurricane,bizzards,flood,fire,or some
natural disaster that crushes buildings, destroys
infrastructures and interrupts the communication.
 Health & environmental disaster:
1. A health and environmental disaster related to a
company is a disastrous event that, though it not
necessarily caused by a company is directly related to
the company.
 The company is either responsible or perceived to
be responsible for dealing with it. For example:
 An outsiders tampers with the product that will not
only harms consumers but also damages the
overall image of the company.
 Serious product problems come to light.
 Environmental pollutions is unknowingly caused by
your company in years past.
 Catastrophic accidents like oil spills, radiation,
leakage, occur in company’s watch.
 In case of natural crises there is no
preventive steps. But Company crises
can be prevented through proper
verification and preventive action taken
before the happening.
 Everyone knows what it’s like when a company’s
server goes down. Completely disaster.
 In this information age we are extraordinarily
dependent on technology to communicate , do
research, buy, & sell.
 Some of the technological problems that could
turn into crisis:
 Data Loss, Security Breaches, Communication
Technology, Outmoded equipments.
 Avoid technological breakdowns by
keeping computers and other systems
up to date and troubleshooting quickly
when problem do arise.
 With global economy and high speed
information, markets and economies change
far more rapidly than before. Such as:
 Market swings
 Trends
 Investment bubbles
 Avoid ongoing financial crises by fully funding
development projects from the beginning.
 All business depend on people within the
company and outside.
 When crucial period comes such as:
 Vendor fails to deliver critical supplies.
 When an employee is caught embezzling
money from a client account.
 When major customer goes out of the
business.
 Avoid relationship crises by confronting and
Negotiating problems before they escalate.
 Avoiding the crisis
 Preparing to manage the crisis
 Recognizing the crisis
 Containing the crisis
 Resolving the crisis
 Learning from the crisis
 Facing the crisis- turning fear into positive
action
 Being vigilant- watching for new
development & recognizing the importance.
 Maintaining focus on the priorities-ensuring
that people are safe first.
 Assessing and responding- to what is in his or
her control and ignoring what is not.
Leading through a crisis

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Leading through a crisis

  • 2.  Leadership is to have inspired, energized followers. -Warren.G. Bennis  The Cult of the heroic leader remain strong. - Loren Gary  The Crisis is a change – sudden or evolving – that results in an urgent problem that must be addressed immediately.
  • 3.  Crisis are not the normal ups and downs of a business cycle those recurring problems faced in the course of taking risk and exploring new avenues of opportunities.  Yet some good can come out of these difficult experiences.  A crisis is an event that can affect or destroy an entire organization.
  • 4. There are 4 types of crises:  Natural or Company related events  Technological breakdowns  Economic & market forces.  Business relationship crises.
  • 5. In the category two types of crises fall i.e.  Uncontrollable natural events: 1. They strike unexpectedly. 2. This event may take the form of an earthquake, typhoon, tornado,hurricane,bizzards,flood,fire,or some natural disaster that crushes buildings, destroys infrastructures and interrupts the communication.  Health & environmental disaster: 1. A health and environmental disaster related to a company is a disastrous event that, though it not necessarily caused by a company is directly related to the company.
  • 6.  The company is either responsible or perceived to be responsible for dealing with it. For example:  An outsiders tampers with the product that will not only harms consumers but also damages the overall image of the company.  Serious product problems come to light.  Environmental pollutions is unknowingly caused by your company in years past.  Catastrophic accidents like oil spills, radiation, leakage, occur in company’s watch.
  • 7.  In case of natural crises there is no preventive steps. But Company crises can be prevented through proper verification and preventive action taken before the happening.
  • 8.  Everyone knows what it’s like when a company’s server goes down. Completely disaster.  In this information age we are extraordinarily dependent on technology to communicate , do research, buy, & sell.  Some of the technological problems that could turn into crisis:  Data Loss, Security Breaches, Communication Technology, Outmoded equipments.
  • 9.  Avoid technological breakdowns by keeping computers and other systems up to date and troubleshooting quickly when problem do arise.
  • 10.  With global economy and high speed information, markets and economies change far more rapidly than before. Such as:  Market swings  Trends  Investment bubbles
  • 11.  Avoid ongoing financial crises by fully funding development projects from the beginning.
  • 12.  All business depend on people within the company and outside.  When crucial period comes such as:  Vendor fails to deliver critical supplies.  When an employee is caught embezzling money from a client account.  When major customer goes out of the business.
  • 13.  Avoid relationship crises by confronting and Negotiating problems before they escalate.
  • 14.  Avoiding the crisis  Preparing to manage the crisis  Recognizing the crisis  Containing the crisis  Resolving the crisis  Learning from the crisis
  • 15.  Facing the crisis- turning fear into positive action  Being vigilant- watching for new development & recognizing the importance.  Maintaining focus on the priorities-ensuring that people are safe first.  Assessing and responding- to what is in his or her control and ignoring what is not.