By:                                S.K. Illangarathne                 Assistant Librarian, Rajarata University of Sri Lank...
1.        Introduction  2.        Purpose and objectives of the study  3.        Survey Questions  4.        Conceptual fr...
• Present era called as “Information era”.• Therefore Information is considered as;    • an important tool in every aspect...
• The “library” is    • a growing organization    • facilitates to their users to access information in correct      forma...
• As an organization the library should maintain the    • efficiency    • effectiveness and    • cost minimization (core m...
• To identify the information needs of Academic Staff in RUSL• To examine their purposes of getting information, current  ...
•kinds of information sources organized by the RUSL library?• information needs sought out by the Academic Staff in  RUSL?...
Information Needs Information                                         Conclusions                     Usage of      needs ...
• Survey method• Instrumentation    • The main research instrument - questionnaire.    • Other instruments - secondary dat...
Distribution by Designation                                                   Professor                               Seni...
Information needs of academics             100         91.9 %                                                             ...
Source: Survey data, 20075/11/2012                               12
Information sources usage by format                                                 59.1%                  60             ...
Internet usage by academics                                            Very low (1)                               Low (2) ...
Usage of information search tools by academics                                    Bibliographies                        In...
Information sources usage according to language                                          Tamil                            ...
User satisfaction about the RUSL Library                                                                     Highly satisf...
Reasons for not satisfaction                                                     Priority                                 ...
Suggestions made by the academics for efficient information service at                                RUSL                ...
5/11/2012   20
5/11/2012   21
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A study on Information Needs of Academic Staff Members of Rajarata University of Sri Lanka by S.K. Illangarathne, Assistant Librarian, Rajarata University of Sri Lanka and C. Shirani Dharmarathne, Senior Assistant Librarian, University of Sri Jayewardenep

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A study on Information Needs of Academic Staff Members of Rajarata University of Sri Lanka by S.K. Illangarathne, Assistant Librarian, Rajarata University of Sri Lanka and C. Shirani Dharmarathne, Senior Assistant Librarian, University of Sri Jayewardenepura, - 3rd LIS Research Symposium, Dept. of Library and Information Science, University of Kelaniya, Sri Lanka

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  • A study on Information Needs of Academic Staff Members of Rajarata University of Sri Lanka by S.K. Illangarathne, Assistant Librarian, Rajarata University of Sri Lanka and C. Shirani Dharmarathne, Senior Assistant Librarian, University of Sri Jayewardenep

    1. 1. By: S.K. Illangarathne Assistant Librarian, Rajarata University of Sri Lanka C. Shirani Dharmarathne Senior Assistant Librarian, University of Sri Jayewardenepura Dept. of Library and Information Science University of Kelaniya Sri Lanka5/11/2012 1
    2. 2. 1. Introduction 2. Purpose and objectives of the study 3. Survey Questions 4. Conceptual framework 5. The Design – Methods and procedures Sampling, Instrumentation, Data collection, Data Analysis 6. Major Findings 7. Suggestions5/11/2012 2
    3. 3. • Present era called as “Information era”.• Therefore Information is considered as; • an important tool in every aspect of human life • the fifth need of human life (Kemp, 1976)• Very common phenomenon of information is outdating• The need for information differs from person to person• As a result of this; "Information seeking has become a natural and necessary mechanism of human existence” (Patitungkho and Deshpande, 2005) 5/11/2012 3
    4. 4. • The “library” is • a growing organization • facilitates to their users to access information in correct format and in time (Ranganathan, 1996). Information sources  1. Printed vs. non – printed 2. Magnetic vs. optical 3. Online vs. offline 4. Analog vs. Digital 5. Etc.1. kids vs. children2. Youngers vs. adults3. Professional vs. non prof.4. Academic vs General5. Etc.  Library users Employees 1. Professional vs. Supportive• an information hub which links people with of information sources 5/11/2012 4
    5. 5. • As an organization the library should maintain the • efficiency • effectiveness and • cost minimization (core management skills of any organization)• It should strive to satisfy its customers wants and needs while meeting the organizations goals.• In simple terms, “The customer is the king" (Henley, 2010).• Therefore, satisfy the users is essential need of the Library The only way of satisfy library users is investigate their current Information Needs day by day.5/11/2012 5
    6. 6. • To identify the information needs of Academic Staff in RUSL• To examine their purposes of getting information, current needs and methods of obtaining information• To identify the use of different types of information resources by the Academic Staff.• To find out solutions for difficulties indicated in order to enhance the library services of RUSL. 5/11/2012 6
    7. 7. •kinds of information sources organized by the RUSL library?• information needs sought out by the Academic Staff in RUSL?• Why they seek information from the library system?• How they satisfy with information sources available at library?• How the library professionals aware about user needs?• What are the alternatives ways to recognize their needs?•Tendency of library users’ information seeking behaviors?• What are the feeds backs of library users’ regarding their satisfaction? 5/11/2012 7
    8. 8. Information Needs Information Conclusions Usage of needs information sources Of Statistical Seeking behavior and when access to ASMs’ descriptive the information analyzes sources of Do not fulfill need RUSL Suggestions made by the ASM for Suggestions efficient information services5/11/2012 8
    9. 9. • Survey method• Instrumentation • The main research instrument - questionnaire. • Other instruments - secondary data and Interviews with the Users + Librarians.•Population – ASM of RUSL• Sampling • stratified random sampling • Population = 216, Sample = 158, Respond rate = 94.3%• Data Analysis • Quantitative vs. Qualitative methods •“P” values -to check the accuracy of the results 5/11/2012 9
    10. 10. Distribution by Designation Professor Senior Professor 7.40% Librarian 0.70% 0.70% Senior Lecturer 17.40% Temporary Lecturer Senior Assistant 51.70% Librarian 1.30% Lecturer (Probationary) Assistant Librarian 18.80% 2.00% Source: Survey data, 20075/11/2012 10
    11. 11. Information needs of academics 100 91.9 % 86.4 % 90 80 70 58.4 % 60 50 40 30 21.0% 16.1% 20 10 0 g hin ies ng rks ts ac tud en mi wo Te m tS m lop ic ra es m og ve gh de Pr De Hi ca ic ra & em ch he ad ar Ot Ac se Re Source: Survey data, 20075/11/2012 11
    12. 12. Source: Survey data, 20075/11/2012 12
    13. 13. Information sources usage by format 59.1% 60 47.7% 50 40 32.2% 28.9% 28.2% 27.5% % 30 22.1% 20.1% 20 14.8% 10 2% 0 0 Books Thesis Journals Abstracts Citation Gateways Indexes Information Source Print format (very high =5) Electronic format (very high =5) Source: Survey data, 20075/11/2012 13
    14. 14. Internet usage by academics Very low (1) Low (2) 3.72% 18.38% Very high (4) 44.09% High (3) 33.81% Source: Survey data, 20075/11/2012 14
    15. 15. Usage of information search tools by academics Bibliographies Indexes 11.13% 0.00% Abstracts 6.02% Computer Based Catalogue Shelf guides 11.13% 70.68% Card Catalogue 1.05% Source: Survey data, 20075/11/2012 15
    16. 16. Information sources usage according to language Tamil 0.67% Sinhalese 22.82% English 76.51% Source: Survey data, 20075/11/2012 16
    17. 17. User satisfaction about the RUSL Library Highly satisfied 14.09% Not satisfied 85.91% Source: Survey data, 20075/11/2012 17
    18. 18. Reasons for not satisfaction Priority Reason (mean) Unavailability of Electronic Information Sources at the library 4.59 No systematic way at library to aware about fresh information 4.41 No proper search tool at the library 4.25 No proper intercommunication method through main library and faculty libraries 4.22 Insufficient internet facility at the library 4.18 Insufficient opening hours 3.94 No proper classification scheme at the library 3.94 Source: Survey data, 20075/11/2012 18
    19. 19. Suggestions made by the academics for efficient information service at RUSL No of Percentage Suggestions respondents (%) N=149 Acquire fresh information sources to the library 110 73.82 Increase Electronic Information Sources 49 32.88 Start a special orientation program for academics 13 8.72 Expand Internet facility at RUSL 141 94.63 Reduce fines or revise fine system for academics 92 61.74 Organize information sources properly 63 42.28 Source: Survey data, 20075/11/2012 19
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