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Helping Gamechangers Change the World - Introducing Salesforce1 for Nonprofits

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Each and every day, millions around the world work tirelessly to pick­up where others have left off...

· Feeding and housing the poor

· Delivering care to those in need

· Conserving earth’s most precious resources

· Speaking up for those without a voice.

The Salesforce.com Foundation is honored that gamechangers at more than 22,000 nonprofits choose salesforce.com’s cloud, social and mobile technologies to help them deliver so many different solutions to improve communities around the world.

And that is why we are so excited to unveil Salesforce1 for Nonprofits – the most complete solution set in the nonprofit industry.

Salesforce1 for Nonprofits offers solutions for program management, community engagement, marketing communications and fundraising to empower nonprofits to run their organizations from their phones. It is built from the ground-up for the mobile and social era.

Learn more and register now for next week’s webinar to get a glimpse of the future of the nonprofit social change community.

Gamechangers, your time has come.

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Helping Gamechangers Change the World - Introducing Salesforce1 for Nonprofits

  1. 1. Become a Connected Nonprofit Helping Gamechangers Change the World – Introducing:
  2. 2. Salesforce.com Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal quarter. This document and others are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
  3. 3. #1 in Enterprise Cloud Computing & CRM #1 #1 Enterprise Cloud Computing Market Share World’s Most Innovative Company 2011, 2012, 2013 #1 Salesforce: World’s Most #1 CRM Market Leader: Enterprise, MidMarket, SMB & Salesforce Automation #1
  4. 4. 1% Product Equity Time 620K+ Hours Service $65M+ Grants 22K+ Nonprofit + Education Organizations 1-1-1 Model Adopted by
  5. 5. Nonprofits Higher Ed Technology Innovation Employee Giving / Volunteering Communities Grants Our Social Enterprise Model Product : Resources : Time Best-in-Class Technology
  6. 6. Proven Success Across the Nonprofit Sector % 84 Improved Ability to Achieve Mission % % 86 Improved Overall Efficiency %
  7. 7. Benefits of Multi-Tenant Cloud Computing: Enterprise Cloud Computing Fast Easy Open Flexible Trusted No Hardware No Software Automatic Upgrades Scalable Any Device Data Portability Transparency Real-time Status App Marketplace Extensible
  8. 8. Nonprofits face tough realities
  9. 9. Current Challenges Faced by Nonprofits Greater Accountability Legacy Systems Greater Competition Connected World 5BSmart Phones By 2017 Social Connected 50B Connected Products 4.5B Aggregat e Social Users Image source: silabs.com/iot 58%Faster Deployment 4.5B Aggregate Social Users Social Cloud Mobile 2001 2011 25% 0.5% % of Nonprofit Growth % of For-Profit Growth % “You can achieve amazing progress if you set a clear goal and find a measure that will drive progress toward that goal. This may seem pretty basic, but it is amazing to me how often it is not done and how hard it is to get right.” Bill & Melinda Gates Foundation Annual Letter, 2013 •  Fragmented systems create silos •  Expensive and difficult to use •  Lack mobile and social
  10. 10. Is Your Organization Built for the Connected Era? Do you communicate effectively? Can you deliver programs & services with just a few clicks from anywhere? Are you engaging and strengthening your community? Are you raising all of the resources you can?
  11. 11. What if your organization could be fully connected anytime, anywhere?
  12. 12. Marketing Communications Fundraising •  Multi-Channel Marketing •  Email Marketing •  Marketing Automation •  Social Engagement •  Donor Management •  Events Management •  Volunteer Management •  Grants Management Introducing… Community Engagement •  Social Intranet •  Member Community •  Affiliate/Chapter Community •  Partner Community Program Management •  Case Management •  Call Centers/Hotlines •  Advocacy/Policy Tracking •  Grant Portfolios
  13. 13. The Connected Nonprofit with Raise More Resources Communicate More Effectively Engage and Strengthen Your Community Deliver Better Programs and Services Connected Partners Connected Programs Connected Staff Connected Supporters
  14. 14. Can You Deliver Programs and Services With Just a Few Clicks From Anywhere? •  Quickly build apps for your mission •  Streamline and simplify case management •  Connect hotlines and call center agents across any channels •  Follow and influence the policy that matters
  15. 15. •  Leads the global fight to protect 27M+ victims of modern-day slavery •  Fields 100,000+ calls per year to hotline via phone, email, web, and text •  Real-time dashboards prove real-time impact Polaris Project Guides Victims of Human-Trafficking to Freedom “Salesforce lets us do things that we wouldn’t have been possible otherwise with the size of our staff and budget.” —Polaris Project
  16. 16. Can You Engage and Strengthen Your Communities? •  Surface the best ideas •  Deepen member engagement through branded, private communities •  Build alignment, share information, and elevate best practices •  Connect with your partners and volunteers
  17. 17. •  Largest organization serving today’s veterans with 300,000 members and supporters •  Private social network builds community by connecting veterans to support, training, rewards and each other •  5X increase in members, 38K+ new applicants, 75 new corporate partners requestsa IAVA Builds the Modern Veterans Hall Online “We’re building community among the people who served our country with help from Salesforce.” — Paul Rieckhoff, Founder and CEO, Iraq and Afghanistan Veterans of America
  18. 18. Do You Manage Communications Effectively? •  Manage all of your content and campaigns in one place •  Personalize and automate constituent journeys •  Identify and engage in conversations about your organization and cause
  19. 19. •  Listens to thousands of conversations in Social Media Command Center •  Disseminates critical information via social channels in the first 24 hours following disaster •  Monitors social media activity to ensure information is accurate & up to date •  Volunteers from previous disasters engage with advice American Red Cross Helps People Faster with Salesforce “ExactTarget Marketing Cloud gives us ways to measure the effectiveness of our community outreach.” –Laura Howe, Vice President of Public Relations, American Red Cross
  20. 20. Are You Raising All of the Resources You Can? •  Manage multi-channel fundraising campaigns •  Create events that connect donors and volunteers with your mission •  Streamline your grant management and reporting
  21. 21. •  Serves 150,000 students in schools that contribute 50% of nation’s dropouts •  Tracks and visualizes every donor interaction from corps members to corporate partners •  Salesforce will allow program to scale from 25 to 38 cities by 2023 City Year Fights the National Dropout Crisis with Salesforce “Salesforce allows us to look at our donors holistically. –Toni Burke, Executive Director, City Year San Jose/Silicon Valley
  22. 22. How Do I Become a Connected Nonprofit? The Connected Nonprofit Roadmap Implementation PartnersPartner Solutions Built on Salesforce1 Platform

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