SugarCRM Professional Edition compared to SuiteCRM the open source alternative

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SugarCRM has dropped its commitment to open source.

SuiteCRM has stepped into the gap and extended the community edition of SugarCRM to include the functionality that was previously only available as proprietary software from SugarCRM.

SuiteCRM is completely open source and free to acquire, modify and distribute.

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SugarCRM Professional Edition compared to SuiteCRM the open source alternative

  1. 1. SuiteCRM is SugarCRM supercharged. SuiteCRM uses the latest edition of SugarCRM Community Edition and includes extensions that enable users to access all the rich functionality that previously was only available in the paid-for editions of SugarCRM Professional Edition. SuiteCRM is entirely free. You can acquire it for no cost, modify it, use it and distribute it. It's yours to do as you please. It's open source. SuiteCRM is completely upgrade safe. Any capable SugarCRM consultancy will be able to modify it, support it and host it. You can use SuiteCRM secure in the knowledge that there is a community of hundreds of thousands of users and developers that know SugarCRM and can help with any issues. As SuiteCRM matures we will gather a community of developers and supporters to maintain, extend and support it. Our aim for SuiteCRM is to be the most complete and widely used open source CRM globally. SuiteCRM will always be open source. There is no hidden agenda to charge for additional functionality. As we develop new modules and improve existing ones the code will be made available free of charge. SalesAgility has been developing SugarCRM since 2006. We're amongst the most knowledgeable and capable SugarCRM consultancies anywhere in the world. www.salesagility.com || info@salesagility.com || +44 (0) 1786 585 499 || SugarCRM consultants || www.suitecrm.com
  2. 2. SuiteCRM and SugarCRM Professional Compared Legend Detail ✔ Standard feature $F Free or Paid for extension from SugarForge/Exchange Like for Like Module comparison – What's not in SuiteCRM? Modules SuiteCRM SugarCRM Professional Accounts ✔ ✔ Contacts ✔ ✔ Leads ✔ ✔ Opportunities ✔ ✔ Projects ✔ ✔ Quotes ✔ ✔ Calendar ✔ ✔ Cases ✔ ✔ Documents ✔ ✔ Emails ✔ ✔ Campaigns ✔ ✔ www.salesagility.com || info@salesagility.com || +44 (0) 1786 585 499 || SugarCRM consultants || www.suitecrm.com
  3. 3. Modules SuiteCRM SugarCRM Professional Calls ✔ ✔ Meetings ✔ ✔ Tasks ✔ ✔ Notes ✔ ✔ Contracts ✔ ✔ Invoices ✔ ✔ Products ✔ ✔ Product Categories ✔ ✔ Workflow ✔ ✔ Events ✔ ✘ Report Generator ✔ ✔ Maps ✔ ✘ Teams Security ✔ ✔ What's not in SuiteCRM? - Nothing. It has the same modules as Professional Edition and some additional modules. www.salesagility.com || info@salesagility.com || +44 (0) 1786 585 499 || SugarCRM consultants || www.suitecrm.com
  4. 4. Feature SuiteCRM Sugar Professional Licence Open source (GPL3) Proprietary restrictive license List price / user / month free $35 per user List price / user / year (contractual term) free $420 per user no limits no limits Accounts ✔ ✔ Activity tracking & history ✔ ✔ Business to Business (B2B) configuration ✔ ✔ Business to Consumer (B2C) configuration ✔ ✔ Contacts ✔ ✔ Contract Management ✔ ✔ Customizable sales process ✔ ✔ Document and integrated content library ✔ ✔ Lead capture ✔ ✔ Lead routing, & assignment ✔ ✔ Opportunity tracking ✔ ✔ Product catalog & tracking ✔ ✔ Quote management ✔ ✔ Sales Forecasting ✔ ✔ Sales teams ✔ ✔ Application or user limits SALES www.salesagility.com || info@salesagility.com || +44 (0) 1786 585 499 || SugarCRM consultants || www.suitecrm.com
  5. 5. Feature SuiteCRM Sugar Professional Campaign dashboards ✔ ✔ Campaigns ✔ ✔ Email marketing ✔ ✔ Marketing campaigns ✔ ✔ Marketing reports ✔ ✔ Mass email ✔ ✔ Events module ✔ $F Events Management ✔ $F Newsletter management ✔ ✔ Web to lead capture ✔ ✔ Email ✔ ✔ Facebook $F ✔ Google Apps $F ✔ LinkedIn ✔ ✔ Google Maps ✔ $F Sales Intelligence ✔ ✔ Twitter ✔ ✔ Marketing Social CRM www.salesagility.com || info@salesagility.com || +44 (0) 1786 585 499 || SugarCRM consultants || www.suitecrm.com
  6. 6. Feature SuiteCRM Sugar Professional Mobile access via Mobile Browser ✔ ✔ Mobile client for Android & iPhone devices $F ✔ Offline Mobile client for Android & iPhone devices $F $F Additional language packs ✔ ✔ Multi currency support ✔ ✔ Customizable homepage by end user ✔ ✔ Email - Plug-in for Microsoft Outlook ✔ ✔ Email - archiving ✔ ✔ Email - native email client ✔ ✔ Email - templates & tracking ✔ ✔ Google Docs integration $F ✔ Landing pages ✔ ✔ Microsoft Word & Excel integration ✔ ✔ Multiple home pages and dashboards ✘ ✔ Multi-tasking ✔ ✔ Mobile CRM Global CRM Productivity www.salesagility.com || info@salesagility.com || +44 (0) 1786 585 499 || SugarCRM consultants || www.suitecrm.com
  7. 7. Feature SuiteCRM Sugar Professional Quick Create ✔ ✔ Reminders, alerts and pop-ups ✔ ✔ Search – Full Text Search ✔ ✔ Search – without leaving current module ✔ ✔ Shared calendar ✔ ✔ Tasks ✔ ✔ Advanced charts ✔ ✔ Custom reports ✔ ✔ Customizable forecasting ✔ ✔ Dashboards ✔ ✔ Dashboards - customizable ✔ ✔ Dashboards - multiple on homepage ✔ ✔ Dashboards - opportunities by lead source ✔ ✔ Dashboards - sales pipeline ✔ ✔ Pre-built Reports ✔ ✔ Read-only report access ✔ ✔ Scheduled reports ✔ ✔ Reporting www.salesagility.com || info@salesagility.com || +44 (0) 1786 585 499 || SugarCRM consultants || www.suitecrm.com
  8. 8. Feature SuiteCRM Sugar Professional Activity Streams with social media integration ✔ ✔ Activity management ✔ ✔ Document management and attachments ✔ ✔ Document management in the Cloud ✔ ✔ Dynamic teams ✔ ✔ Online Meetings ✘ ✔ Team notices ✔ ✔ Workflow automation ✔ ✔ Project management ✔ ✔ Gantt Charts and Grids ✘ ✔ Employee directory ✔ ✔ Assignment notification ✔ ✔ Calculated Fields ✘ ✔ Configure tabs ✔ ✔ Convert lead form ✔ ✔ Custom fields ✔ ✔ Dependent Dropdowns ✔ ✔ Image fields ✔ ✔ Workflow automation rules ✔ ✔ Drag-and-drop custom layouts ✔ ✔ User Interface configuration ✔ ✔ Collaboration www.salesagility.com || info@salesagility.com || +44 (0) 1786 585 499 || SugarCRM consultants || www.suitecrm.com
  9. 9. Feature SuiteCRM Sugar Professional Drag to customize home page ✔ ✔ Rename fields, tabs and labels ✔ ✔ Multiple tabs on the home page ✔ ✔ Custom modules ✔ ✔ Custom record types ✔ ✔ Open Source ✔ ✘ PHP code development ✔ ✔ Customer owns code changes ✔ ✘ Test customizations in development sandbox ✔ ✔ Cloud Connectors ✔ ✔ Web-services API - SOAP ✔ ✔ Web-services API - REST ✔ ✔ Access control by User ✔ ✔ Access control by Team ✔ ✔ Access control by Role ✔ ✔ LDAP / Microsoft Active Directory ✔ ✔ Customization Integration www.salesagility.com || info@salesagility.com || +44 (0) 1786 585 499 || SugarCRM consultants || www.suitecrm.com
  10. 10. Feature SuiteCRM Sugar Professional ✔ ✔ Data import ✔ ✔ Data import from Google Contacts and Linkedin $F ✔ Data import de-duplication ✔ ✔ Relational database backup ✔ ✔ Multi-instance database ✔ ✔ Support for Microsoft SQL Server ✔ ✔ Support for MySQL database ✔ ✔ Support for Oracle database ✘ ✘ Support for DB2 database ✘ ✘ Security Advanced password management Data management and data back-up www.salesagility.com || info@salesagility.com || +44 (0) 1786 585 499 || SugarCRM consultants || www.suitecrm.com

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