Ha My Hanh Tong Phuoc Hoang Long Hoang Minh Le Thi Bich Nga Vu Thi Thu Trang English 1- International Banking- Class 46
CONTENTS
1. What is motivation <ul><li>“ Motivation is a decision-making process through which a person chooses desired outcomes an...
CONTENTS
2. Kinds of motivation <ul><li>Achievement motivation </li></ul><ul><li>Motivation from society- Affiliation Motivation </...
CONTENTS
3. The importance of motivation <ul><li>To evaluate employees’ performance </li></ul><ul><li>A good direction for managers...
To evaluate employees’ performance <ul><li>Job performance </li></ul><ul><li>=f(ability)(motivation )   </li></ul>
3. The importance of motivation <ul><li>To evaluate employees’ performance </li></ul><ul><li>A good direction for managers...
High motivation Low motivation Low skills High skills
CONTENTS
4. Theories of motivation <ul><li>Maslow’s Hierarchy of Needs </li></ul><ul><li>Herzberg’s Two Factor Theory </li></ul>
Maslow’s Hierarchy of Needs <ul><li>Human beings are motivated by unsatisfied needs </li></ul><ul><li>These needs can be d...
 
Applying Maslow’s Theory <ul><li>Various employees will be motivated by completely different needs </li></ul><ul><li>Leade...
F. Herzberg’s Two Factor Theory <ul><li>Performances of people are influenced by two factors </li></ul><ul><li>Hygiene fac...
F. Herzberg’s Two Factor Theory
F. Herzberg’s Two Factor Theory High   Hygiene   Low Hygiene   High Motivation <ul><li>highly motivated  </li></ul><ul><li...
CONTENTS
5. Motivation techniques <ul><li>How can a leader and manager motivate their staff? </li></ul><ul><li>How can an employee ...
How can a leader/manager motivate their staff??
#1. ASK
#2. Listen
#3. Regular Recognition
# 4. Have A Little Fun
#5. Foster Fair Competition
#6. Be Friendly With Everyone, But Don’t Become Friends
#7. Sharing
#8. Coach And Accept Coaching
How can an employee can motivate himself
Self-motivation
How to motivate yourself <ul><li>Take inspiration from others </li></ul><ul><li>Think positively </li></ul><ul><li>Reward ...
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Motivation slides a1 tcqta- k46

  1. 1. Ha My Hanh Tong Phuoc Hoang Long Hoang Minh Le Thi Bich Nga Vu Thi Thu Trang English 1- International Banking- Class 46
  2. 2. CONTENTS
  3. 3. 1. What is motivation <ul><li>“ Motivation is a decision-making process through which a person chooses desired outcomes and behaves in ways that will lead to acquiring them. </li></ul>
  4. 4. CONTENTS
  5. 5. 2. Kinds of motivation <ul><li>Achievement motivation </li></ul><ul><li>Motivation from society- Affiliation Motivation </li></ul><ul><li>Motivation from promised incentives </li></ul><ul><li>Motivation from fear </li></ul><ul><li>Motivation for change </li></ul>
  6. 6. CONTENTS
  7. 7. 3. The importance of motivation <ul><li>To evaluate employees’ performance </li></ul><ul><li>A good direction for managers </li></ul>
  8. 8. To evaluate employees’ performance <ul><li>Job performance </li></ul><ul><li>=f(ability)(motivation ) </li></ul>
  9. 9. 3. The importance of motivation <ul><li>To evaluate employees’ performance </li></ul><ul><li>A good direction for managers </li></ul>
  10. 10. High motivation Low motivation Low skills High skills
  11. 11. CONTENTS
  12. 12. 4. Theories of motivation <ul><li>Maslow’s Hierarchy of Needs </li></ul><ul><li>Herzberg’s Two Factor Theory </li></ul>
  13. 13. Maslow’s Hierarchy of Needs <ul><li>Human beings are motivated by unsatisfied needs </li></ul><ul><li>These needs can be divided into five levels </li></ul><ul><li>Fundamental factors need to be satisfied first in order to pursue higher-level motivators </li></ul>
  14. 15. Applying Maslow’s Theory <ul><li>Various employees will be motivated by completely different needs </li></ul><ul><li>Leaders must understand the current level of needs of each employee </li></ul><ul><li>Examples: </li></ul><ul><li>Physiological Motivators </li></ul><ul><li>Esteem Motivators </li></ul><ul><li>Self-Actualization Motivators </li></ul>
  15. 16. F. Herzberg’s Two Factor Theory <ul><li>Performances of people are influenced by two factors </li></ul><ul><li>Hygiene factors: ensure an employee does not become dissatisfied (working conditions, quality of supervision, salary, etc) </li></ul><ul><li>Motivation factors: motivate an employee into higher performance (achievement, recognition, growth, etc) </li></ul>
  16. 17. F. Herzberg’s Two Factor Theory
  17. 18. F. Herzberg’s Two Factor Theory High Hygiene Low Hygiene High Motivation <ul><li>highly motivated </li></ul><ul><li>have few complaints </li></ul><ul><li>motivated </li></ul><ul><li>a lot of complaints </li></ul>Low Motivation <ul><li>few complaints </li></ul><ul><li>not highly motivated </li></ul><ul><li>The job is perceived as a paycheck </li></ul><ul><li>unmotivated </li></ul><ul><li>lots of complaints </li></ul>
  18. 19. CONTENTS
  19. 20. 5. Motivation techniques <ul><li>How can a leader and manager motivate their staff? </li></ul><ul><li>How can an employee can motivate himself? </li></ul>
  20. 21. How can a leader/manager motivate their staff??
  21. 22. #1. ASK
  22. 23. #2. Listen
  23. 24. #3. Regular Recognition
  24. 25. # 4. Have A Little Fun
  25. 26. #5. Foster Fair Competition
  26. 27. #6. Be Friendly With Everyone, But Don’t Become Friends
  27. 28. #7. Sharing
  28. 29. #8. Coach And Accept Coaching
  29. 30. How can an employee can motivate himself
  30. 31. Self-motivation
  31. 32. How to motivate yourself <ul><li>Take inspiration from others </li></ul><ul><li>Think positively </li></ul><ul><li>Reward yourself </li></ul><ul><li>Seeking support </li></ul><ul><li>Do something different </li></ul>

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