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Useof
Participatory Design
to understand aesthetic and cultural sensibilities
for reminiscing about a dear departed
Aboutthe Project
Why we chose Participatory Design
Reminiscingabouta dear departed
Project for
• Enhancing the experience of reminiscing
• For personal reminiscence
For User...
Reminiscingabouta dear departed
Despite
• User Interviews
• Brainstorming
Ideas lacked
• Appropriate mood
• Sensitivity
Participatory Design
a brief history
What is ParticipatoryDesign (PD)?
How was it first used?
The first independent Trade Union
in Poland during Communist rule,
and this strike marked the
beginning of organized resis...
How isit used today?
Preparation
Methodology | Recruitment | Materials
Methodology
Recruitment Orientation Ideation Discussion
Recruitment
Lost a
beloved ,
1-10 years
ago
Overcame
grief
Varied
backgrounds
1:1 gender
ratio
25-30 years
old
Materials
Sticker &
illustrations
Large sheets
of paper
Sticky notes
Drawing
material
Craft
material
The FirstSession
Orientation | Objections | Feedback | Discussion
Orientation
About
PD
About the
project
Theory of
the 5 senses
Discussion
on Excerpt
Pain will surely accompanies
the happiest of memories
We don’t want anything
artificial.
We don’t want to plan for
this. We prefer serendipity.
Change instrategy
Presentation of our idea Feedback and discussion
Tangible-virtual Shrine to the deceased
• “Oh no.”
• “That would take up too much
space.”
• “It would be wrong.”
Creating a virtual immortal
• “This is ok. If you make sure it
doesn’t pop up before users who
don’t want it”
Creating a presence
• Nope
• “The user could loose their mental
balance after using this for a
prolonged period of time.”
Conjuring a beloved for conversation
• “This would work better without having
the holographic representation. That
makes i...
Recreating a memory
• “This reminds me of Planchette.”.
Heirloom
• “Hmm, how about having a family
tree installation?”
Smart Mementoes
• “This is alright as long as the
sweater doesn’t randomly do stuff
on its on.
• “The diary is a good idea...
We don’t want to plan for this. We
prefer serendipity.
• “This is good.”
• “I’d want to use this.”
• “This would also be g...
Discussion
Pain accompanies
Joy
Only Positive
Memories
Acceptance of
the loss
Discussion
Don’t want
anything artificial
No direct
recreations of the
deceased
Enhance
natural course of
reminiscence
Eme...
Discussion
Serendipity
Design must
constantly learn
and become
more accurate
Design must have
element of sweet
surprise
TheSecondSession
Recruitment | Ideas | Insights
Recruitment
Lost a
beloved ,
1-10 years
ago
Overcame
grief
Varied
backgrounds
1:1 gender
ratio
25-30 years
old
3 repeat &
...
Overview of the Ideas
Static, memorial installations
Interactive installations that depict what
the deceased loved or stood up for
Interactive Photo frame for the entire
family
Interactive pendant for personal use
Mobile App to simulate conversation
with the deceased
The mourning tree
(existing concept)
Analysis
Successes | Challenges | Insights
With respect to Reminiscence:
• Avoid direct representations of
deceased.
• Refer to natural trigger and course
of reminis...
With respect to PD
• Role of Moderator
• Role of the silent observer
• Many subtle points
• Clear tone of service
• Changed direction of design
• Explaining PD without influencing
them
• Limited to participants’
understanding of what could be
possible
• Not used to ...
Thank you!
For guiding us:
Prof Pramod Khambete, Prof Anirudha Joshi
For helping with illustrations:
Shyam Wanare, Anagh S...
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Use of Participatory Design to Understand Aesthetic and Cultural Sensibilities for Reminiscing About a Dear Departed

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Published on

The paper documents two attempts at Participatory
Design (PD); analyzing the successes and challenges
that were experienced, strategies applied to overcome
some of those challenges and in afterthought, lists
improvements that could help extract richer results.
The premise of the project was to design a service that
could enhance the experience of reminiscing about a
dear departed. This service was meant to come into
play once the user had completed the mourning
process and accepted the loss. Despite conducting User
Interviews and Brainstorming intently upon design
ideas, the outcome of ideation seemed to lack the
appropriate mood and sensitivity that would suit
someone who reminisces upon a dear departed. The
authors then approached PD to gain a deeper
understanding of user needs, sensibilities and better
sensitivity towards the tone of the design while dealing
with a delicate subject like fond reminiscence of a dear
one who has passed on.

Published in: Design
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Use of Participatory Design to Understand Aesthetic and Cultural Sensibilities for Reminiscing About a Dear Departed

  1. 1. Useof Participatory Design to understand aesthetic and cultural sensibilities for reminiscing about a dear departed
  2. 2. Aboutthe Project Why we chose Participatory Design
  3. 3. Reminiscingabouta dear departed Project for • Enhancing the experience of reminiscing • For personal reminiscence For Users who • Fondly remember their parents and grandparents • Have accepted the loss and overcome the grief
  4. 4. Reminiscingabouta dear departed Despite • User Interviews • Brainstorming Ideas lacked • Appropriate mood • Sensitivity
  5. 5. Participatory Design a brief history
  6. 6. What is ParticipatoryDesign (PD)?
  7. 7. How was it first used?
  8. 8. The first independent Trade Union in Poland during Communist rule, and this strike marked the beginning of organized resistance against the Communist Party.
  9. 9. How isit used today?
  10. 10. Preparation Methodology | Recruitment | Materials
  11. 11. Methodology Recruitment Orientation Ideation Discussion
  12. 12. Recruitment Lost a beloved , 1-10 years ago Overcame grief Varied backgrounds 1:1 gender ratio 25-30 years old
  13. 13. Materials Sticker & illustrations Large sheets of paper Sticky notes Drawing material Craft material
  14. 14. The FirstSession Orientation | Objections | Feedback | Discussion
  15. 15. Orientation About PD About the project Theory of the 5 senses Discussion on Excerpt
  16. 16. Pain will surely accompanies the happiest of memories
  17. 17. We don’t want anything artificial.
  18. 18. We don’t want to plan for this. We prefer serendipity.
  19. 19. Change instrategy Presentation of our idea Feedback and discussion
  20. 20. Tangible-virtual Shrine to the deceased • “Oh no.” • “That would take up too much space.” • “It would be wrong.”
  21. 21. Creating a virtual immortal • “This is ok. If you make sure it doesn’t pop up before users who don’t want it”
  22. 22. Creating a presence • Nope • “The user could loose their mental balance after using this for a prolonged period of time.”
  23. 23. Conjuring a beloved for conversation • “This would work better without having the holographic representation. That makes it spooky.” • “Can this be used for therapy?”
  24. 24. Recreating a memory • “This reminds me of Planchette.”.
  25. 25. Heirloom • “Hmm, how about having a family tree installation?”
  26. 26. Smart Mementoes • “This is alright as long as the sweater doesn’t randomly do stuff on its on. • “The diary is a good idea.”
  27. 27. We don’t want to plan for this. We prefer serendipity. • “This is good.” • “I’d want to use this.” • “This would also be great for dead celebrities and great people.”
  28. 28. Discussion Pain accompanies Joy Only Positive Memories Acceptance of the loss
  29. 29. Discussion Don’t want anything artificial No direct recreations of the deceased Enhance natural course of reminiscence Emergent: Unobtrusive and steady
  30. 30. Discussion Serendipity Design must constantly learn and become more accurate Design must have element of sweet surprise
  31. 31. TheSecondSession Recruitment | Ideas | Insights
  32. 32. Recruitment Lost a beloved , 1-10 years ago Overcame grief Varied backgrounds 1:1 gender ratio 25-30 years old 3 repeat & 2 new participants
  33. 33. Overview of the Ideas
  34. 34. Static, memorial installations
  35. 35. Interactive installations that depict what the deceased loved or stood up for
  36. 36. Interactive Photo frame for the entire family
  37. 37. Interactive pendant for personal use
  38. 38. Mobile App to simulate conversation with the deceased
  39. 39. The mourning tree (existing concept)
  40. 40. Analysis Successes | Challenges | Insights
  41. 41. With respect to Reminiscence: • Avoid direct representations of deceased. • Refer to natural trigger and course of reminiscence.
  42. 42. With respect to PD • Role of Moderator • Role of the silent observer
  43. 43. • Many subtle points • Clear tone of service • Changed direction of design
  44. 44. • Explaining PD without influencing them • Limited to participants’ understanding of what could be possible • Not used to prototyping
  45. 45. Thank you! For guiding us: Prof Pramod Khambete, Prof Anirudha Joshi For helping with illustrations: Shyam Wanare, Anagh Saha, Snigdha Bannerji For participating in the workshops: Bhavin Shah, Sohini Ganguly, Narendra, Abhey, Deepanwita Ghosh, Shubhanga Narsimha.

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