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Quality Improvement    - An overview
QI overview  Theories & Frameworks               Relevance to                HealthcareApplication in Nursing
Analysing the problem  A need to                                 Are theredetermine the                                Whe...
Why do we use Quality Improvement?  When an outcome of a process or system  does not meet the necessary or desired        ...
Testing ideas for improvementIndustry- QI focuses on issues like product failures orwork-related injuries to increase quot...
Testing ideasThe process to facilitate                                    Frameworklearning & improvementNeed for ongoing ...
Measures                   3 TYPES     Structure      Process      OutcomeThese can be analysed in aid of identifying the ...
Structure              Physical aspectThe manufacturing capacity of a factory plant or, the number of bays that a hospital...
Process             How it’s working How many units are being produced at thefactory or, what percentage of people coming ...
Outcome              Is it making a               difference?How many units are being discarded at theend of the line or, ...
Gathering data Creating a                  Collecting     Data collectionmeasurement                 baseline data        ...
Defining the outcome                      What is quality?                       How do youWhat is quality? How determine ...
Quality improvement overwiew presentation
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Quality improvement overwiew presentation

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Quality improvement overwiew presentation

  1. 1. Quality Improvement - An overview
  2. 2. QI overview Theories & Frameworks Relevance to HealthcareApplication in Nursing
  3. 3. Analysing the problem A need to Are theredetermine the Where are the What is multiple significant What is the problems of ‘quality’ in problems? source of a problem? quality coming regards to the Importance? quality from? outcome? Urgency? problem..
  4. 4. Why do we use Quality Improvement? When an outcome of a process or system does not meet the necessary or desired quality. To identify areas/processes that are causing deficit to a final outcome. To test and implement positive change. To monitor progress of outcomes.
  5. 5. Testing ideas for improvementIndustry- QI focuses on issues like product failures orwork-related injuries to increase quota and/or profit.Healthcare- the ethical onus is to reduce medicalerrors , morbidity and mortality.Administration- increasing efficiency and reducing re-work is addressed.
  6. 6. Testing ideasThe process to facilitate Frameworklearning & improvementNeed for ongoing Toolsdevelopment, whereactive participation is What’s being done?resourced, supported, recognised and rewarded. How is it done
  7. 7. Measures 3 TYPES Structure Process OutcomeThese can be analysed in aid of identifying the issue behind a quality deficit
  8. 8. Structure Physical aspectThe manufacturing capacity of a factory plant or, the number of bays that a hospital has available in the emergency department..
  9. 9. Process How it’s working How many units are being produced at thefactory or, what percentage of people coming into the hospital after-hours are being attended to in the emergency..
  10. 10. Outcome Is it making a difference?How many units are being discarded at theend of the line or, how many people beingtreated in emergency represent for the samecomplaint
  11. 11. Gathering data Creating a Collecting Data collectionmeasurement baseline data tools plan Measuring the cause of poor quality
  12. 12. Defining the outcome What is quality? How do youWhat is quality? How determine a gooddo you determine a outcome? good outcome? Reducing/eliminating the gap Goal between the current outcome and the desired outcome Monitoring progress

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