“Immigration on America: Library Services and Information Resources”
U.S. Census Bureau 2010
Final bridging the cultural divide
Bridging the Cultural Divide Multicultural Programming in a Northeast Denver Suburban Public Library Mandi King
Topics of Discussion History of Immigrant Use of Public Libraries ABC Public Library Demographics Programming at ABCPL Barriers and Perceptions Collection Development, Reference Services, and Material Selection for Programming
History of Immigrant Use of Public Libraries The U.S. has a long history of immigration American libraries as neutral community resource center and information service provider Libraries were slow to catch on to the needs of minorities Early twentieth century vision of producing qualified American citizens How libraries are adapting today
DemographicsABC Public Library is located in a Northernsuburb of Denver, Colorado just East ofthe Rocky Mountains 70% White 20% Hispanic 5% Asian 1% African American Other
Programming at ABCPL English Language Conversation Groups Job Search Program Spanish language Beginner Computer Classes Citizenship Training
Barriers and Perceptions Society’s perception of the immigrant “other” Hesitation and fear from foreign patrons Other barriers What is ABCPL doing to combat these obstacles?
Collection Development, Reference Services, and Material Selection for Programming Oxford Picture Dictionary United States Citizenship and Information Services – www.uscis.gov Bilingual Signage and Reference Resources Bilingual Staff Caring. Compassionate. Patient. Welcoming.