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"Training staff is too expensive & then they leave" - The importance of staff training.


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Training staff is too expensive & then they leave tells you about the importance of staff training. Staff Training is something that is sometimes completely overlooked especially by small businesses but staff training matters. This slideshow covers some of the main arguments that leaders give for not training their staff and why you shouldn't use these excuses.

Pathway Group provide training for staff and business leaders. We also offer a apprenticeship and traineeship recruitment service which could provide you with the staff and training that your business needs. For more information please call: 0121 707 0550 or e-mail:

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"Training staff is too expensive & then they leave" - The importance of staff training.

  1. 1. "Training staff is too expensive & then they leave..."
  2. 2. For many small & medium sized businesses staff training is considered a low priority. On first glance this can seem understandable, let’s look at some of the arguments given by small business owners & managers for a lack of training in their staff. But what if they stay?
  3. 3. In a smaller business many staff are fulfilling at least two job roles, and often have more tasks on their agenda then they can actually complete : So where is the time for staff training? Argument 1: Staff Training is Time Consuming
  4. 4. Yes, staff training can take time out of a busy schedule, but if the staff member is getting training relevant to their role and future role in the business, it is highly likely that they will become more proficient at the tasks you are giving them. This means that firstly, they will complete the tasks more efficiently (saving time) and secondly, those tasks will not have to be repeated because they will be done to a better standard. Argument 1: “Staff Training is Time Consuming.”
  5. 5. The costs of staff training can sometimes seem prohibitive. Dependent on the course you want the staff member to do this could be a half day or a full day, or even a longer term commitment & this costs money. As a small business, many owners & managers look at the costs and struggle to see the return, & then also wonder what will happen if all the staff want training. Argument 2: Staff Training is Expensive
  6. 6. Argument 2: “Staff Training is Expensive!” There are costs to training staff, although there are also plenty of ways to get very good value and even free training. Assuming there are costs involved, you have to ask yourself what the benefit will be. As with any other investment in your business, you are evaluating Return On Investment (ROI). If you are training someone on sales, how many more sales does this person need to make to cover the cost of training? If it’s customer service; how much of my time is spent handling complaints and what is that worth. These are just two examples, but the long term benefits of training almost always outweigh the cost.
  7. 7. Argument 3: “Once I’ve paid for the Training the Staff will Leave.” Often small and medium sized business owners look at trained staff as a more valuable commodity that will be poached by bigger companies or that members of staff are using your business as a stepping stone in their career. There is no doubt that trained staff are more valuable than untrained staff! The key factor here, is that’s the same for you. If you retain a whole team of untrained staff, then you get the results you deserve as a business. If these staff stay with you for 10 years, then you get 10 years of lower quality work. Is that the result you’re looking for?
  8. 8. Summary Staff training is so often viewed as low priority & even worse considered a cost/time not worth considering. BUT, by asking yourself the question: “What if they stay?”, you will often find your way to a new thought process when it comes to staff training.
  9. 9. Visit: Call: 0121 707 0550 E-mail: For More Information about our: Training Courses, Recruitment Services (Apprenticeships & Traineeships) & Business Advice/Training