Effectively managing recruitment & selection - employing the right person

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Recruitment and recruiting the right people has always been very important to me, I expect hard work and I set high standards and expectations for those with whom I work. Employing the right and wrong person can make or break a company.

In the early days we interviewed far too many people, We soon developed a simple ’marks out of 10’ system to whittle down the candidates and even then did phone interviews to reduce the list yet further. In later years we sometimes employed a recruitment agency to ensure the best candidates were sent forward, but different roles required different tactics.

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Effectively managing recruitment & selection - employing the right person

  1. 1. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk  Prevents unnecessary recruitment  Ensures key tasks and skills are catered for in an organisation  Avoids recruiting the wrong candidates, which can cause:  Reduced organisational effectiveness  Unfair on the recruited person if they aren’t right for the job  Makes managers’ jobs much harder
  2. 2. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk 1. Does the vacancy exist? – Do we need to recruit? 2. Job analysis – Determining what a job really entails 3. Creation of job description – Defining the key tasks 4. Creation of person specification – Defining the key skills and personality traits required 5. Recruitment strategy – How will we find the right candidates? 6. Selection strategy – What assessment methods will we use?
  3. 3. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk “The procedure for determining the duties and skill requirements of a job and the kind of person who should be hired for it”
  4. 4. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk  Job analysis goes beyond just determining the what of a job, but also understands the character needed to do it effectively  Prevents employing the wrong people for the wrong job  Prevents creating a mismatch between the job description and the job itself  Helps to inform the recruitment and selection process, remuneration, performance appraisal and training
  5. 5. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk 1. Determine what you will be using the information for – this will help define the best way to capture the information 2. Review relevant background information – Where does the job sit in the organisation, what does the existing job description say? 3. Select a representative number of positions to review – Assess only as many staff members as you need who are carrying out this role
  6. 6. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk 4. Analyse the job – Using the appropriate methodology. This might be qualitative (interviews, observation) or quantitative (surveys) 5. Verify your analysis – With the people who know best such as the incumbent or their line manager 6. Develop a Job description and person specification
  7. 7. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk “A written statement of what the worker actually does, how they do it and what the working conditions are”
  8. 8. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk  Job title  Job summary – The general nature of the job including major functions or activities  Responsibilities and duties – The task element which is derived from the job analysis  Standards of performance – Establish standards for each of the key duties above. (“This job will be completed satisfactorily when…”)  Working conditions – The work environment including any key information – noise, team environment, heat
  9. 9. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk “A list of the ‘human requirements’ for a job including education, skills, experience and personality”
  10. 10. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk It is used throughout the recruitment process  By individuals deciding if they are suitable for the role  When selecting candidates for interview  When determining the appropriate selection methods  When interviewing  When selecting
  11. 11. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk  Essential Criteria – The requirements the applicant needs to be able to fulfil the role  Desirable criteria – Criteria which are non-essential but may help the person do the job better and helped you differentiate between candidates DON’T MAKE IT TOO  Narrow – limiting who you can shortlist  Broad – too many people meet the essential criteria
  12. 12. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk  The recruitment process needs to align with your marketing strategy, because…  Your reputation will be affected by how you run the recruitment process  Contributing to the ongoing learning of candidates is important  Adds weight to the process being transparent and fair
  13. 13. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk  Feedback should be professionally focussed, constructive and of use to the candidate  Feedback should be timely  Provide feedback on negative elements of the candidates application as long as it relates to the job you are hiring for  Present feedback in a professional, objective and sensitive manner  Treat candidates with respect – a positive experience can be had, even when they are not appointed
  14. 14. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk “In the United Kingdom it is unlawful for an employer to discriminate against a candidate for a job because of age, disability, race, belief, sexual orientation or gender”
  15. 15. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk It is vital to avoid direct or indirect discrimination throughout the recruitment process – some examples:  Stating a preference for a male or female unless the requirements are clear. Avoid phrases like ‘handyman’ or ‘salesgirl’  Avoid age limits unless justifiable, and phrases such as ‘mature’ or ‘young and dynamic’  During interviews avoid asking about a woman’s plans for a family
  16. 16. Want to learn more about Recruitment? Call Pathway on 0121 707 0550 or visit www.Elearning.pathwaycourses.co.uk Offers training courses on the recruitment and selection process, helping you to understand the process of recruitment and selection and how to deliver each element Looking at: Creating a systematic process The importance and methods of job analysis Writing Job descriptions and job specifications The importance of giving feedback and how to do it well Staying within the law when recruiting Pathway Group

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