How to benefit from volunteering


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How to benefit from Volunteering uncovers what you need to do to make sure that you get the very best out of volunteers and how they can improve your organisation.

For more information on the courses that we offer in mentoring, leadership and management please call: 0121 707 0550 or e-mail:

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How to benefit from volunteering

  1. 1. How to benefit from volunteering
  2. 2. Having volunteers in your organisation or business can be really useful. Volunteers are people who you are not in a legal contract with and unlike staff volunteers don’t get paid. This sounds simple but sometimes it makes it difficult to know how to manage them. Volunteers
  3. 3. Create a list of expectations Although you are ‘employing’ the person you are quite within your right to expect certain things from your volunteers. Something’s may be open to negotiation or change because of the nature of volunteering however things like attitude can’t be.
  4. 4. Make sure that before a new volunteer starts you sit down with them and get to know them. This will help you to assess their skills and find out more about them. It will also help you to see best where they could fit into the team and maybe identify skills that they have that you need that they haven’t necessarily thought of. Create a list of expectations
  5. 5. Make sure that you have a code of conduct for volunteers. This may sound too official however it important that people know the expectations that they need to comply with as this will minimise future conflict and also to make the organisational professional and to safe guard staff and clients. Create a list of expectations
  6. 6. Give your volunteers choice Volunteers are offering to be volunteers because they believe in what you are doing. Unlike staff they have other jobs and things to do with their time. Some volunteers may not be able to commit to a weekly or even monthly commitment however this doesn’t mean that you should necessarily rule them out.
  7. 7. You have to think about how their time can be best utilised. They may be able to do some paperwork from home for you in the evenings or travel to meet someone on their way home from work, they may be able to turn up to a specific day every week or just once a month … but remember that volunteers want to help you! Use that! Give your volunteers choice
  8. 8. Sometimes volunteers have their own ideas about how things should be done. This doesn’t make them wrong and you need to take the time to listen to suggestions however there are times when things need to change but you may come up against opposition. In these situations you need to be strong. Explain clearly why you have made these decisions. Respect you volunteers but make sure you aren’t walked over
  9. 9. Respect you volunteers but make sure you aren’t walked over Try not to get dragged into lengthy discussion of there is no room for change as this will only waste time and cause conflict. Instead explain, trail or implement and then be open to change. As long as they understand the reasons and know that you have their best interests at heart volunteers will have to accept your leadership. If you have listened to them in the past they are more likely to support you.
  10. 10. Volunteers are best when they are performing on their own initiative. It is important that your volunteers feel ownership for the organisation and feel that what they do as a team does lead to success. Once they have this understanding they are more likely to take initiative. Get your volunteers to take responsibility
  11. 11. Sometimes when you are in the process of building an organisation or business it can feel like somewhere along the line in all the busyness you have lost the vision for what you were trying to achieve in the first place. Remember the cause
  12. 12. Remember the cause Make sure that you have regular ‘vision meetings’ with volunteers where you tell them about where you see the organisation going, similar things that are happening/government policy changes etc. and what you heart is for it and then leave time for them to contribute ideas. This will make sure that you and your volunteers all have the same vision and you will be united in what you are doing.
  13. 13. For more information about the funded training that we provide please: Call: 0121 707 0550 E-mail: We also offer e-learning courses: For More Information