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managing consultant role and task


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Role and Task of consultant and why we hire consultant instead of expert managers?

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managing consultant role and task

  1. 1. Roles and Tasks of management Consultants Sadashiv G K 11/15/2013 1
  2. 2. What is management Consultants? Management consultants help organizations to solve issues, create value, maximize growth and improve the business performance of their clients. They use their business skills to provide objective advice, expertise and specialist skills which the organization may be lacking. 11/15/2013 2
  3. 3. • In 1988 Schein Categorized the consultant in 3 model based on the role of they play in their client interaction 1. Purchase expertise model 2. Doctor patient model 3. Process consultant model 11/15/2013 3
  4. 4. I. Purchase expertise model Its used by the client who, requires the consultant to bring their own independent perspective on industry and issues and consultant in not expected to interact extensively. Examples: An employment specialist is paid to draft new HR policies. Or a computing expert designs a new client database. 11/15/2013 4
  5. 5. II.Doctor patient model Here consultant carefully analyze the client organization problem by using experience and diagnostic skills provide suitable solution to that problem. Example: A failing social enterprise calls in a consultant to conduct a review. The consultant identifies flaws in the business model, and recommends a program of action for attracting new investors. 11/15/2013 5
  6. 6. III.Process consultant model Here consultant is just facilitator, the client ultimately choose what to do about problem, and consultant provide methodology for defining the problem and best possible solution. Examples: Writing a funding bid, project management a specific program of work, interim management, or temping. 11/15/2013 6
  7. 7. Why you hiring external consultancy  They provide the competence which is not available internally. They have varied experience out side the client. They have the time to study the particular problem. They are professional. They have ability to create action bases on their recommendation. They are independent. 11/15/2013 7
  8. 8. Thank you 11/15/2013 8