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HackerEarth Culture code

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At HackerEarth, we pride in our culture. Culture is one of the critical components of building organizations that last. The culture at HackerEarth guides everyone on what's expected from people and what the organization aims to give them back. It's essentially our shared set of values that we all believe in.

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HackerEarth Culture code

  1. 1. © 2017 HackerEarth. All rights reserved. People are the only long term differentiation that any business ever really has.
  2. 2. © 2017 HackerEarth. All rights reserved. 1. Why we do what we do? 2. How we bring the best in you. 3. Our value system. 4. Let’s talk about behaviours. 5. What’s expected of you? HackerEarth Culture
  3. 3. © 2017 HackerEarth. All rights reserved. WHY WE DO WHAT WE DO
  4. 4. © 2017 HackerEarth. All rights reserved. VISION Our vision is to match developers to the right opportunities, all across the globe. We believe we can realize our vision by building software that provides the most accurate measure of a developer’s skills. That is the mission that drives use every day.
  5. 5. © 2017 HackerEarth. All rights reserved. We believe that everyone has the potential to create an impact, all they need is the right opportunity Right Opportunity, means a workplace that brings the best out of people
  6. 6. © 2017 HackerEarth. All rights reserved. HOW DO WE BRING THE BEST IN YOU
  7. 7. © 2017 HackerEarth. All rights reserved. We believe that growth, freedom and transparency are essential to help you achieve your true potential
  8. 8. © 2017 HackerEarth. All rights reserved. You will always be given the bigger picture, you need to know how you can create a bigger impact Everyone seeks learning, you will be given a work environment that helps you to grow You will be empowered to think big GROWTH
  9. 9. © 2017 HackerEarth. All rights reserved. You will be given the freedom to experiment, no idea is a bad idea Making mistakes is acceptable (but not the same mistake twice) You will be allowed to do things beyond your job descriptions FREEDOM
  10. 10. © 2017 HackerEarth. All rights reserved. You will be told about decisions that impact your life at work Results are shared with everyone - financial growth, key hires or strategic changes in the company Bad news is shared directly without delays, just like good news We strive to create a work environment where you should not be afraid to ask questions TRANSPARENCY
  11. 11. © 2017 HackerEarth. All rights reserved. We put in a lot of effort to hire well, we try to hire the smartest people because
  12. 12. © 2017 HackerEarth. All rights reserved. A great workplace is not plush offices, overflowing pantry, bring your pet to work or fancy perks, instead Great workplace is inspirational colleagues
  13. 13. © 2017 HackerEarth. All rights reserved. Inspirational colleagues are people around you who inspire you with their dedication, hard work, passion and knowledge
  14. 14. © 2017 HackerEarth. All rights reserved. OUR VALUE SYSTEM
  15. 15. © 2017 HackerEarth. All rights reserved. Company Values Are Shown By • What attracts people to work at the company • What behaviours and skills are valued in employees • Who gets rewarded, promoted or let go
  16. 16. © 2017 HackerEarth. All rights reserved. Don’t be an asshole! You never truly succeed in life by being mean to others 1
  17. 17. © 2017 HackerEarth. All rights reserved. We pride in a work culture that is helpful, fun and treats everyone with respect
  18. 18. © 2017 HackerEarth. All rights reserved. We are tolerant towards making mistakes, but there is one cardinal sin Being an ASSHOLE
  19. 19. © 2017 HackerEarth. All rights reserved. You can evaluate if someone is an asshole by this simple test • Do you feel oppressed, humiliated de-energized or belittled after speaking with that person? • Does that person target people who are less powerful than them rather than those who are powerful? Being an ASSHOLE
  20. 20. © 2017 HackerEarth. All rights reserved. • Have a direct conversation with the person, tell them their behaviour is not tolerated in the organization • If that doesn’t resolve it, present the facts to your manager in a calm and un-biased manner What to do when you come across an ASSHOLE?
  21. 21. © 2017 HackerEarth. All rights reserved. Remember, no interviewing process is Asshole-proof, we will occasionally end up making these mistakes. So we really lean on you to speak up if someone is being an asshole.
  22. 22. © 2017 HackerEarth. All rights reserved. Hunger for Excellence If there’s anything worth aspiring for, it’s to be the best in whatever you do. 2
  23. 23. © 2017 HackerEarth. All rights reserved. Customer obsession Who are we without our customers? 3
  24. 24. © 2017 HackerEarth. All rights reserved. You tightly align your work towards customer satisfaction You continuously improve your knowledge about the customer’s needs and aspirations You value customer’s opinion above all else You understand that innovation comes from deeply understanding the customers You go out of the way to deliver customer delight Customer obsession means
  25. 25. © 2017 HackerEarth. All rights reserved. Team > Me Talent wins games but teamwork and intelligence wins championships 4
  26. 26. © 2017 HackerEarth. All rights reserved. HackerEarth is not a family, we consider ourselves like an army unit
  27. 27. © 2017 HackerEarth. All rights reserved. That means • We are driven by a common goal that is extremely challenging • An individual’s actions can impact (positively or negatively) the entire company • It’s in common interest of everyone to ensure that all of us grow together but not at the cost of one person dragging everyone else down.
  28. 28. © 2017 HackerEarth. All rights reserved. The collective good of the team is greater than individual You will be rewarded for your personal achievement but you will grow only if you are a team player We love people who are a positive influence on others “Internal Cutthroat” behaviour will result in parting of ways TEAM > YOU
  29. 29. © 2017 HackerEarth. All rights reserved. Being an Army Unit also means • There is internal competition, that drives all of us to be better but not it’s cut-throat • There is always more room for smart people, unlike a sports team which can only have top 11 players, an army unit can always have more of specialized members
  30. 30. © 2017 HackerEarth. All rights reserved. Disagree and Commit Great things happen when people have the courage to dissent and the maturity 5
  31. 31. © 2017 HackerEarth. All rights reserved. What about conflicts? Conflicts are not bad. Environment with conflicts mean, people can speak up. It leads to difference in thought process, hence creativity and ultimately innovation. Performance driven people are passionate about their work, there is bound to be divergence in thoughts and hence conflicts
  32. 32. © 2017 HackerEarth. All rights reserved. Persistent conflicts can result in slow/stalled decision making – this can paralyze business growth Velocity is more important than consensus Disagree but commit Someone has to take a decision and others can disagree but they should commit to the decision
  33. 33. © 2017 HackerEarth. All rights reserved. LET’S TALK ABOUT BEHAVIOURS
  34. 34. © 2017 HackerEarth. All rights reserved. LET’S FIRST TALK ABOUT WHAT’S DESIRED
  35. 35. © 2017 HackerEarth. All rights reserved. HARD-WORK You may not be a genius but any lack of skills should be substituted with passion and hard work You inspire others with your hunger for excellence You don’t backdown from challenging situations You have audacious dreams If you have “NEVER GIVE UP” attitude you will be treated like a legend
  36. 36. © 2017 HackerEarth. All rights reserved. You understand results are more important than efforts You take complete ownership so that your colleagues can rely on you You accomplish inspiring amount of important work You understand what your team and the company expects from you You effectively collaborate with people to deliver your work OWNERSHIP
  37. 37. © 2017 HackerEarth. All rights reserved. You listen patiently & understand the context, before reacting fast You communicate clearly and concisely in both spoken and written formats You come prepared to discussions and & provide context before-hand You maintain calm and speak respectfully in stressful situations You understand escalations are the last resort. You don’t indulge in blame game and gossip You communicate often COMMUNICATION
  38. 38. © 2017 HackerEarth. All rights reserved. LET’S TALK ABOUT WHAT’S NOT TOLERATED
  39. 39. © 2017 HackerEarth. All rights reserved. • Compromising on ethics and morality • Customer satisfaction • Infighting and pulling down each other • Unsustainable business practices Growth, but not at the cost of
  40. 40. © 2017 HackerEarth. All rights reserved. • Business – You will have the freedom to experiment but if the business needs things in a particular manner, then so be it • Common interest – You have freedom but it’s not to be abused for self-interest over interest of everyone Freedom, but not at the cost of
  41. 41. © 2017 HackerEarth. All rights reserved. • Breaking trust – You will get access to a lot of sensitive information (like financials etc.). It’s for you to understand the larger picture, sharing sensitive data externally is breach of trust. • Information misuse – You may have access to some information that others may not have (at that point of time), you are not expected to misuse it. Transparency, but not at the cost of
  42. 42. © 2017 HackerEarth. All rights reserved. So what about Hard Work? What about being a nice guy? What about Loyalty?
  43. 43. © 2017 HackerEarth. All rights reserved. • Working hard is an extremely valuable trait. You will never know everything that you need to know - passion and hard work is the only way to beat the odds • But hard work without impact is like flailing in water – your hands are moving but you are still sinking • Perpetual low impact despite extra-ordinary effort results in respectfully parting ways (Only) Hard Work
  44. 44. © 2017 HackerEarth. All rights reserved. Nice Guys show value congruent behaviour Just being a nice guy is not enough We value nice guys that inspire colleagues
  45. 45. © 2017 HackerEarth. All rights reserved. • Loyalty is super important in young companies like ours – it ensures that short-term hiccups don’t affect long-term vision • We will stand by people who have been great in the past but hit a rough patch, because we know they will bounce back • We expect the same from you, if HackerEarth hits a temporary rough patch we don’t expect you to jump ship • We don’t expect unlimited loyalty if we stop providing you opportunity to grow, nor we give it to consistently under- performing employees Loyalty
  46. 46. © 2017 HackerEarth. All rights reserved. WHAT’S EXPECTED OF YOU
  47. 47. © 2017 HackerEarth. All rights reserved. Our culture is demanding It’s not right for everyone
  48. 48. © 2017 HackerEarth. All rights reserved. Just Meeting Expectations does not cut the bill We cannot achieve 3X growth If everyone just delivers 1X impact
  49. 49. © 2017 HackerEarth. All rights reserved. Over a period of time, we will attract and retain people who are passionate and willing to push themselves to create something beautiful They will love the high performance culture because it will bring the best out of them
  50. 50. © 2017 HackerEarth. All rights reserved. It will be stressful for people who want job stability and security over delivering inspirational work We have no qualms of letting such people go, but without any animosity and bad feelings
  51. 51. © 2017 HackerEarth. All rights reserved. The only long-term differentiation that any company has, is its people.

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