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  1. 1. Suresh Bansal DIRECTOR Head of International Business and Marketing 15 th December 2006 Development of Courier Industry in India
  2. 2. INDIA - A Mega Market <ul><li>India achieved 7.6% GDP growth (around US$691 billion) in 2005 and expected to cross 8% in 2006. </li></ul><ul><li>4 th largest Economy in terms of purchasing power parity </li></ul><ul><li>10 th most Industrialized economy </li></ul><ul><li>255 Fortune 500 companies getting services </li></ul><ul><li>Political stability and broad consensus on reforms </li></ul>
  3. 3. <ul><li>Massive consumer base with nearly 1.1 billion population </li></ul>INDIA - A Mega Market <ul><li>3.29 million sq. km. geographically </li></ul><ul><li>Coastline of about 7000 km. </li></ul><ul><li>Abundant, high-quality, cost-effective manpower estimated at 416 million </li></ul>
  4. 4. <ul><li>Roadways : 65,569 kms. of Highways </li></ul><ul><li>Railways : 63,940 kms. </li></ul><ul><li>Airways : 30 major Airports </li></ul><ul><li>Waterways : 12 major ports & other minor intermediate ports </li></ul>INDIA - A Mega Market
  5. 5. <ul><li>Services – More than 50% </li></ul><ul><li>Strong Agriculture and Industry sectors </li></ul><ul><li>Booming Retail Sectors </li></ul><ul><li>IT, BPO (30 bn $ - IT+ITES), Biotech, KPO, R&D, Education – Sunrise Industries </li></ul>India – Key Economy Drivers
  6. 6. <ul><li>Concept of courier services had existed in India for centuries in the form of messenger services, which were carried by: </li></ul><ul><ul><li>Pigeons </li></ul></ul><ul><ul><li>Runners </li></ul></ul><ul><ul><li>Horse Riders </li></ul></ul>Birth, Growth & Development of Courier Service in India
  7. 7. Birth, Growth & Development of Courier Service in India <ul><li>The Indian Postal System came into existence in 1774 </li></ul><ul><li>First Indian Post office Act introduced in 1837 </li></ul><ul><li>Then came “A ngadia s” who carried documents and precious gems and jewels </li></ul>
  8. 8. Birth, Growth & Development of Courier Service in India <ul><ul><li>The most unique Express Service prevalent in India is the “ Dabbawalas” </li></ul></ul>
  9. 9. <ul><li>The organized Courier Industry came into existence in 1977 </li></ul><ul><li>The Courier Industry started gaining momentum in 1980’s </li></ul>Birth, Growth & Development of Courier Service in India
  10. 10. Domestic Players – Market Share (Organised sector)
  11. 11. International Players – Market Share (Organised sector)
  12. 12. Technology In Courier Industry <ul><li>Web Based Tracking & Tracing of shipments </li></ul><ul><li>Mobile / SMS Tracking facility </li></ul><ul><li>Physical automations like </li></ul><ul><ul><li>Conveyor belts in hubs, </li></ul></ul><ul><ul><li>Smart labels </li></ul></ul><ul><ul><li>Overhead cameras on specially designed docks & hub floors </li></ul></ul><ul><li>Hand held wireless devices </li></ul>
  13. 13. Future Of Courier & Cargo Industry <ul><li>Courier & Cargo business has become a mega market </li></ul><ul><li>Industry steadily growing at the estimated rate of 25% each year </li></ul><ul><li>Very few players in the organized sector </li></ul>
  14. 14. Future Of Courier & Cargo Industry <ul><li>Estimated growth in revenue of INR 4,000 Crores (USD 889 Million) and expected to double in next 5 years </li></ul><ul><li>Domestic airfreight market likely to grow exponentially by 2010 </li></ul><ul><li>Attracting MNCs </li></ul>
  15. 15. DTDC OVERVIEW <ul><li>India’s largest delivery network </li></ul><ul><li>Handles 10 million parcels a month </li></ul><ul><li>13,000 people in operations </li></ul><ul><li>3,700 locations </li></ul><ul><li>Serves 10,000 Pin codes </li></ul><ul><li>10 Regional offices and gateways </li></ul><ul><li>240 International destinations </li></ul><ul><li>Special services to SAARC </li></ul><ul><li>ISO9000 Certified </li></ul><ul><li>Reliance (ADAG) large shareholder </li></ul>
  16. 16. Franchises <ul><li>Pioneer in Franchise Business </li></ul><ul><li>3700 in India </li></ul><ul><li>25 in US and UK </li></ul><ul><li>500 finished 10 years </li></ul><ul><li>1000 finished over 5 years </li></ul><ul><li>Win-Win partnership </li></ul><ul><li>Long term commitments </li></ul><ul><li>Sales support </li></ul><ul><li>IT link up - intranet </li></ul><ul><li>Special schemes </li></ul>
  17. 17. TECHNOLOGY <ul><li>Web based tracking </li></ul><ul><li>Electronic POD </li></ul><ul><li>Over 100 people team </li></ul><ul><li>10 Years of investment </li></ul><ul><li>IBM partnership </li></ul><ul><li>Solid intranet </li></ul><ul><li>Linked with partners </li></ul><ul><li>Bar coding of AWB </li></ul><ul><li>100% scanning </li></ul>
  18. 18. Thank You [email_address] www. dtdc .com

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