EMC ® Documentum ®Advanced Document Transformation                        Services                         Version 6.7 SP1...
EMC believes the information in this publication is accurate as of its publication date. The information is subject to cha...
Table of ContentsChapter 1        Overview ..................................................................................
Table of Contents                                                  List of TablesTable 1.        Advanced Document Transfo...
Chapter 1OverviewThe Advanced Document Transformation Services Release Notes describes the features and capabilitiesof the...
Overview    Feature                                                       Comments    Transforms a document as part of a b...
OverviewCapabilities of Advanced DocumentTransformation ServicesThe following table details the capabilities of Advanced D...
Overview    Input format   Creates          Creates            Creates            Writes XMP         Extracts XMP         ...
Overview Source formats (input)                                                    Target formats (output) TIFF (single an...
OverviewTroubleshooting and getting helpTechnical support services for Documentum products are designed to make your deplo...
Chapter 2Compatibility and Feature UpdatesThis release of Advanced Document Transformation Services consists only of bug f...
Compatibility and Feature Updates12                         EMC Documentum Advanced Document Transformation Services Relea...
Chapter 3Environment and SystemRequirementsThe Documentum 6.7 SP1 Environment and System Requirements Guide contains the h...
Environment and System Requirements14                       EMC Documentum Advanced Document Transformation Services Relea...
Chapter 4New Features and Changes forAdvanced Document TransformationServices 6.7This chapter describes the following new ...
New Features and Changes for Advanced Document Transformation Services 6.7Option to create new standardized objectduring r...
New Features and Changes for Advanced Document Transformation Services 6.764–bit certificationAdvanced Document Transforma...
New Features and Changes for Advanced Document Transformation Services 6.718                        EMC Documentum Advance...
Chapter 5Fixed ProblemsThis section lists the known problems fixed in Advanced Document Transformation Services 6.7and 6.7...
Fixed Problems Defect #         Description of fixed problems DTS-3550         The BOM (byte order mark) in NLog.config un...
Fixed ProblemsFixed problems in Advanced DocumentTransformation Services 6.7This document does not contain any fixed probl...
Fixed Problems22               EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1
Chapter 6Known Problems and LimitationsThis chapter identifies problems and limitations that might affect your use of the ...
Known Problems and Limitations Defect #                 Description of known problems DTS-3587                 After remov...
Known Problems and LimitationsAdditional information about known problemsThis section includes supplemental information ab...
Known Problems and LimitationsWorkaround for DTS-3540If you chose to install ADTS in a folder such as "Program FilesDocume...
Known Problems and LimitationsLimitationsThis section describes limits on the usability of current functionality. The limi...
Known Problems and Limitations Defect #                 Description of limitations DTS-1135                 For any Excel ...
Chapter 7InstallationThe instructions for installing and upgrading the product are provided in the Content TransformationS...
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Documentum advanced document_transformation_services_release_notes_6.7_sp1

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Documentum advanced document_transformation_services_release_notes_6.7_sp1

  1. 1. EMC ® Documentum ®Advanced Document Transformation Services Version 6.7 SP1 Release Notes EMC Corporation Corporate Headquarters: Hopkinton, MA 01748-9103 1-508-435-1000 www.EMC.com
  2. 2. EMC believes the information in this publication is accurate as of its publication date. The information is subject to changewithout notice.The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kindwith respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitnessfor a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires anapplicable software license.For the most up-to-date listing of EMC product names, see EMC Corporation Trademarks on EMC.com. All other trademarksused herein are the property of their respective owners.© Copyright 2011 EMC Corporation. All rights reserved. Revision History: November 2011: Release 6.7 SP1 June 2012: Revision A September 2012: Revision B
  3. 3. Table of ContentsChapter 1 Overview ..................................................................................................... 5 Features of Advanced Document Transformation Services .................................. 5 Capabilities of Advanced Document Transformation Services ............................. 7 Supported transformations by source and target formats .................................... 8 Documentum Advanced Document Transformation Services documentation ................................................................................................. 9 Software download information ........................................................................ 9 Troubleshooting and getting help ...................................................................... 10Chapter 2 Compatibility and Feature Updates ............................................................. 11Chapter 3 Environment and System Requirements ..................................................... 13Chapter 4 New Features and Changes for Advanced Document Transformation Services 6.7 ........................................................................ 15 CTS Activity Template updates to work with xCP ............................................... 15 Option to create new standardized object during registration analysis ................. 16 Certification for Windows 2008 Server and Office 2010 ........................................ 16 Bates stamping (numbering) profile for visual document identification and tracking ..................................................................................................... 16 Additional transformation support .................................................................... 16 64–bit certification ............................................................................................ 17Chapter 5 Fixed Problems ........................................................................................... 19 Fixed problems in Advanced Document Transformation Services 6.7 SP1 ............. 19 Fixed problems in Advanced Document Transformation Services 6.7 ................... 21Chapter 6 Known Problems and Limitations ............................................................... 23 Known problems .............................................................................................. 23 Additional information about known problems .............................................. 25 Workaround for DTS-3587......................................................................... 25 Workaround for DTS-3353......................................................................... 25 Workaround for DTS-3540......................................................................... 26 Workaround for MTS-2115 ........................................................................ 26 Limitations....................................................................................................... 27Chapter 7 Installation ................................................................................................... 29EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1 3
  4. 4. Table of Contents List of TablesTable 1. Advanced Document Transformation Services features ........................................... 5Table 2. Supported capabilities with Advanced Document Transformation Services ........................................................................................................... 7Table 3. Supported transformations with Advanced Document Transformation Services ........................................................................................................... 84 EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1
  5. 5. Chapter 1OverviewThe Advanced Document Transformation Services Release Notes describes the features and capabilitiesof the product and gives detail on supported transformations and file formats. This document alsodescribes certifications for both hardware and software, information about fixed customer-reportedproblems, known problems, and limitations.Advanced Document Transformation Services is server software that generates copies of documentsin Portable Document Format (PDF), PDF text, and HyperText Markup Language (HTML). You canuse Documentum client applications to request such a copy (called a rendition) of a document storedin a Documentum repository. The transformation capabilities of Advanced Document TransformationServices include PDF assembly, header/footer creation, security, textual watermarking, and contentoverlays.Advanced Document Transformation Services can also provide PDF transformations from otherfile formats such as image and email formats.Some Documentum client applications do not provide access to PDF and HTML renditions; consultthe documentation for the client you are using.Features of Advanced DocumentTransformation ServicesThe following are the features that Advanced Document Transformation Services offers.Table 1. Advanced Document Transformation Services features Feature Comments Runs as a Windows Service and intelligently handles exceptions raised by native applications. Transforms common document formats into PDF and See Supported transformations by source HTML. and target formats, page 8 Creates automated transformations. Not available out of the box. Configuration required. See the Content Transformation Services Transformation Suite Administration Guide.EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1 5
  6. 6. Overview Feature Comments Transforms a document as part of a business workflow CTS Activity Template is included. process using the CTS Activity Template. See the Content Transformation Services Transformation Suite Administration Guide. Creates new renditions. Creates PDF/A and PDF/X compliant files See the Content Transformation Services Transformation Suite Administration Guide. Generates thumbnail, storyboard, and low-resolution Not available out of the box. renditions of some imported files. Configuration required. See Content Transformation Services Transformation Suite Administration Guide. Compatible with entire Documentum product suite. Creates new objects that are related to the original object. Preserves bookmarks and hyperlinks in source documents. Controls PDF job parameters such as page size, layout, and security. Merges multiple files into a single PDF file. Adds watermarks and overlays. Creates headers and footers. Auto-generates TOC from a merged PDF file. Auto-generates page numbers. Adds attachments to PDF. Transforms image formats to PDF. Transforms CAD drawings to PDF. Requires additional licensing*. Transforms Microsoft Project files to PDF. Requires the installation of Microsoft Project*. Transforms Microsoft Visio files to PDF. Requires the installation of Microsoft Visio*. Transforms EMCMF to MSG See the Content Transformation Services Transformation Suite Administration Guide. Transforms MSG to EMCMF See the Content Transformation Services Transformation Suite Administration Guide. Transforms EMCMF to HTML and PDF See the Content Transformation Services Transformation Suite Administration Guide.* These rendering applications must be purchased separately.6 EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1
  7. 7. OverviewCapabilities of Advanced DocumentTransformation ServicesThe following table details the capabilities of Advanced Document Transformation Services.Table 2. Supported capabilities with Advanced Document Transformation Services Input format Creates Creates Creates Writes XMP Extracts XMP thumbnail* storyboard* low-resolution to content from content rendition* BMP √ √ DOC, DOCX √ √ √ √ DOT, DOTX √ √ √ √ EML HTML √ √ √ GIF √ √ JPEG √ √ MPP √ √ √ MSG √ ODB √ √ √ ODF √ √ √ ODG √ √ √ ODH √ √ √ ODP √ √ √ ODS √ √ √ ODT √ √ √ PDF √ √ √ √ √ PNG √ √ POT, POTX √ √ √ √ PPT, PPTX √ √ √ √ PS √ √ √ RTF √ √ √ TIFF √ √ √ TIFF (multi- √ √ √ page) TXT √ √ √EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1 7
  8. 8. Overview Input format Creates Creates Creates Writes XMP Extracts XMP thumbnail* storyboard* low-resolution to content from content rendition* VSD √ √ √ XHTML √ √ XLS, XLSX √ √ √ √ XLT, XLTX √ √ √ √* Thumbnail, storyboard, and low-resolution renditions are not available out of the box. Someconfiguration is required. See the Content Transformation Services Transformation Suite AdministrationGuide for details.Supported transformations by source andtarget formatsThe supported transformations are dependent upon the installation of various applications on theAdvanced Document Transformation Server, as detailed in .With the required supporting applications installed, Advanced Document Transformation Servicescan perform the following transformations.Table 3. Supported transformations with Advanced Document Transformation Services Source formats (input) Target formats (output) BMP PDF, PDF/A, PDF/X DOC, DOCX, DOT, DOTX PDF, PDF/A, PDF/X , HTML EML PDF, TXT EMCMF (EMCMail) HTML, MSG, PDF EPS PDF* HTML PDF, PDF/A GIF PDF JPEG PDF, PDF/A, PDF/X MPP PDF, PDF/A, PDF/X MSG EMCMF, PDF, RTF, TXT ODB, ODF, ODG, ODH, ODP, ODS, ODT PDF, PDF/A, PDF/X PDF HTML, PDF, PDF/A PNG PDF, PDF/X, PDF/A PPT, PPTX, POT, POTX HTML, PDF, PDF/A, PDF/X PS PDF * RTF HTML, PDF8 EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1
  9. 9. Overview Source formats (input) Target formats (output) TIFF (single and multi-page) PDF, PDF/A TXT HTML, PDF VSD PDF, PDF/A, PDF/X XHTML PDF, PDF/X, PDF/A XLS, XLSX, XLT, XLTX HTML, PDF, PDF/A, PDF/X XLSM, CSV, XLTM, XLSB, DOTM, DOCM, POTM PDFNote: All formats that support PDF also support PDFText* Requires the installation of Ghostscript.Documentum Advanced DocumentTransformation Services documentationThe following documents comprise the Advanced Document Transformation Services documentationset for this version of the product:• EMC Documentum Advanced Document Transformation Services Release Notes, version 6.7 SP1 (this document)• Documentum Environment and System Requirements Guide, version 6.7 SP1• EMC Documentum Content Transformation Services Transformation Suite Installation Guide, version 6.7• EMC Documentum Content Transformation Services Transformation Suite Administration Guide, version 6.7The Powerlink website (http://powerlink.EMC.com) contains the downloadable packages for specificproduct versions along with the release notes, installation guide, and other relevant documentationassociated with the product version. After logging in to Powerlink, click Support, and locate the linkfor the specific product technical documentation required.Product documentation that is available online from the application (such as online help) does notappear as a separate item. It is automatically downloaded and installed with the software.Software download informationThis product is available as an FTP download from the Powerlink website (http://powerlink.EMC.com).You should have received instructions through email regarding how to download products.The Powerlink website (http://powerlink.EMC.com) provides access to https://EMC.subscribenet.com/control/dctm/index, which provides a complete listing of the products available for download.EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1 9
  10. 10. OverviewTroubleshooting and getting helpTechnical support services for Documentum products are designed to make your deployment andmanagement of Documentum products as effective as possible. After logging in to Powerlink website(http://powerlink.EMC.com), click Support, and locate the link for EMC Customer Support Guide. TheEMC Customer Support Guide provides an explanation of Documentum support services and policies.10 EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1
  11. 11. Chapter 2Compatibility and Feature UpdatesThis release of Advanced Document Transformation Services consists only of bug fixes; there areno changesEMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1 11
  12. 12. Compatibility and Feature Updates12 EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1
  13. 13. Chapter 3Environment and SystemRequirementsThe Documentum 6.7 SP1 Environment and System Requirements Guide contains the hardwarerequirements and software versions for your product supported with this release. The Documentum6.7 SP1 Environment and System Requirements Guide and product documentation are available on thePowerlink web site http://powerlink.EMC.com.EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1 13
  14. 14. Environment and System Requirements14 EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1
  15. 15. Chapter 4New Features and Changes forAdvanced Document TransformationServices 6.7This chapter describes the following new features and changes for Advanced DocumentTransformation Services 6.7:• CTS Activity Template updates to work with xCP, page 15• Option to create new standardized object during registration analysis, page 16• Certification for Windows 2008 Server and Office 2010, page 16• Bates stamping (numbering) profile for visual document identification and tracking, page 16• Additional transformation support, page 16• 64–bit certification, page 17CTS Activity Template updates to work withxCPThe CTS Activity Template has been updated and verified to function with the xCP Process Engine.The xCP team has launched three CTS xCelerators that are built upon the Activity Template availablewith CTS:• CreatePDFRenditions: Enables a process to create a PDF rendition of an object and save it as a rendition or as a new object.• CreateHTMLRenditions: Enables a process to create a HTML rendition of an object and save it as a rendition or as a new object.• Merge Virtual Document to PDF: Enables a process to request the merging of components of a Virtual Document into a PDF rendition and save it as a rendition of the virtual document or as a new object.Please refer to the EMC Community website for more information regarding the CTS xCelerators:https://community.emc.com/docs/DOC-9520. For more information on the CTS Activity Template,see the chapter, "Installing and Configuring the CTS Activity Template” in the Content TransformationServices Transformation Suite Installation Guide and the chapter, "Working with the CTS ActivityTemplate” in the Content Transformation Services Transformation Suite Administration Guide.EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1 15
  16. 16. New Features and Changes for Advanced Document Transformation Services 6.7Option to create new standardized objectduring registration analysisCTS has the ability to generate new standardized renditions on import as part of the CTS registrationprocess. In 6.7, this feature has been extended so that this generated content can be optionally storedas new Documentum objects. A relationship between the original source is created for tracking. Thishelps support integrations where the consuming application does not understand about renditionsand also enables the standardized content to have different permissions, lifecycles and workflowsfrom the parent. For example, a protected Word document that is imported could be automaticallytransformed to a watermarked, secure, web-ready PDF with World READ permissions.For more information, see the Content Transformation Services Transformation Suite Administration Guide.Certification for Windows 2008 Server andOffice 2010For this release, Microsoft Windows 2008 Server is now supported as a host for ContentTransformation Services products.Microsoft Office 2010 is now certified as a supported rendering application. As a result, support forapplicable Office 2010 file formats is now available.Bates stamping (numbering) profile for visualdocument identification and trackingTo support customers requiring visual identification and tracking on documents (for example,legal and medical), Advanced Document Transformation Services now supports bates stamping(or numbering). A bates stamping transformation is available which will apply the stamp to thedocument (a format that can be converted to PDF, including another PDF) using the entered valueand parameters. The result is a PDF rendition of the document that includes a unique bates stamp.Additional transformation supportTransformation support has been added for:• HTML Thumbnailing and Web Page Previews• Open Document Format (ODB, ODF, ODG, ODH, ODP, ODS, ODT) to PDF, PDF/A• XHTML to PDF, PDF/A• PNG to PDF, PDF/A16 EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1
  17. 17. New Features and Changes for Advanced Document Transformation Services 6.764–bit certificationAdvanced Document Transformation Services is now certified to run on 64–bit operating systems.For more information, see the Content Transformation Services Transformation Suite Installation Guideand the Software requirements section in these Release Notes.EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1 17
  18. 18. New Features and Changes for Advanced Document Transformation Services 6.718 EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1
  19. 19. Chapter 5Fixed ProblemsThis section lists the known problems fixed in Advanced Document Transformation Services 6.7and 6.7 SP1.Fixed problems in Advanced DocumentTransformation Services 6.7 SP1This section identifies problems that have been resolved, which were previously documented in therelease notes as a known problem or limitation.The following table lists the defect numbers and a description of the problems fixed in AdvancedDocument Transformation Services 6.7 SP1: Defect # Description of fixed problems DTS–3762 Boxes over superscript hyperlinks overlap with each other. DTS-3714 Bullet numbers are missing in the PDF file when there are bookmarks (hyperlinks). DTS-3654 After applying the CTS 6.7 patch, the Documentum Administrator and CTS log files did not reflect the correct CTS product version. This issue is resolved. DTS-3609 We fixed the issue where letters in a hyperlink appeared in all capital letters, even when the capitalization checkbox was unchecked. DTS-3608 If in a hyperlink in a document the font is selected and the "all caps" (highlight the hyperlink select Format>Font, under effect) checkbox is checked off, the rendered hyperlink appears in all caps. DTS-3604 Hyperlinks break into two lines, and the partial link is not working. DTS-3572 AdvancedPDF plugin removes CONVERTUSINGEXTENDEDCADSUPPORT attribute for newly added DGN format.EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1 19
  20. 20. Fixed Problems Defect # Description of fixed problems DTS-3550 The BOM (byte order mark) in NLog.config under the %CTS%AdlibProcess Manager process is corrupted and, therefore, does not work on the Japanese Windows 2008 Server operating system. The right value sequence is 0xEF,0xBB,0xBF, but if your file has 0x81, 0x45, 0xBF, the process does not work. You can work around this issue by removing 3 bytes or replacing those with the right sequence. DTS-3487 PDF files with embedded drawings fail to render. DTS-3467 Too many files with name cts_response_registerXXXX.xml occur in the C:DocumentumExport folder on the CTS host, thus causing disk drives on ADTS and MTS hosts to be full. DTS-3499 Characters after the hyperlink like periods, or brackets, are being included in the hyperlink, which was not the case in other versions. To work around this issue create the following registry key: Key: HKEY_LOCAL_MACHINESOFTWAREAdlibAdlib Express1.0.0Native App SettingsMicrosoft Word Name: HyperlinkRemovePadding Type: STRING Value: 2.2 DTS-3405 When importing multipage PDFs it fails to create storyboard renditions. Single page PDF works fine DTS-3401 In storyboard images some font types were getting garbled. DTS-3320 ADTS renders ppt12 documents into a PDF with a white line through the middle. DTS-3037 Missing text in PDF renditions (ADTS 65 SP3 and ADTS 6.6). DTS-2760 No thumbnails are created for GIF documents in ADTS 6.5 SP3. DTS-1508 The destination of a PDF bookmark is rotated to 90 degrees counterclockwise in landscape pages if ADTS merges a PDF that was converted by Acrobat and contains both landscape and portrait pages. DTS-1144 The issue where MergePDF and CondensePDF profiles failed to generate any PDF rendition when one of the inputs was unsupported has been resolved.20 EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1
  21. 21. Fixed ProblemsFixed problems in Advanced DocumentTransformation Services 6.7This document does not contain any fixed problems that were previously documented as knownproblems or limitations. A list of fixed problems is available on http://powerlink.EMC.com.EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1 21
  22. 22. Fixed Problems22 EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1
  23. 23. Chapter 6Known Problems and LimitationsThis chapter identifies problems and limitations that might affect your use of the product.Known problemsThis section describes known problems in EMC Documentum software and documentation thatmight affect your use of the product.The following table lists the known problems for Advanced Document Transformation Services6.7 SP1: Defect # Description of known problems AVTS-190 When a "Reset rendition” request is generated for a source file while there is also a transformation request for a new rendition of the file, another rendition is created. That is, while a "dm_transcode_event” item is present in the queue, and a user requests to reset the rendition of the source file (creating a dm_register_asset request), another dm_transcode_event gets generated in the queue, thereby creating two renditions for the same transformation request. The server is attempting to reset the rendition request that is current in the queue when the reset rendition request occurs. This occurs because the transformation request creates a dm_relation on the object, and this relation normally gets deleted as the transformation is done (unless the ’save transformation’ option is selected). During the register request, CTS checks to see if there is any relation on this object, and if there is, it creates a transformation request based on this relation. This is for recreating all the transformations that are ’saved’ for this object. In this specific case, the transformation request is still active, and so does the relation, while CTS performs the register request. So CTS creates an additional transformation request. This scenario seems to happen consistently when "importAndAddJob" scenario from CTSWebServices client is executed.EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1 23
  24. 24. Known Problems and Limitations Defect # Description of known problems DTS-3587 After removal of CTS and DFC, some item do not ge removed from the system. To perform a clean removal. see the workaround in Workaround for DTS-3587, page 25 DTS-3540 ADTS 6.7 install fails on nonsystem drives (for example, C:) on Windows 2008 64-bit host. Error received: executeAdlibInstallerEnvisionOCR200.exe2 - DiPACTSExecuteProcess failed! - DiUtil: ExecuteProcess failed to execute: adexps.exe /start /ui_disable - The directory name is invalid. See Workaround for DTS-3540, page 26. DTS-3353 When a security password is entered when using the condense_Pdf profile, an error appears in the Adlib Express Process Log: "Error: PDF Security Enabled" and no PDF rendition is created. See Workaround for DTS-3353, page 25. MTS-2141 QueueProcessorContext Islands in CTServerService.xml are lost when two products are configured to the same repository and one of them is later reconfigured. Workaround: Whenever a CTServerService.xml is modified, a backup is created before being modified. A backup file with a name like "CTSServerService.xml.bak.2” is created. Before reconfiguring a CTS product, you can revert to the last backed up file or you can back up the CTServerService.xml file. MTS-2115 Office executable terminates unexpectedly. Submitting an MS Office file for reset rendition fails. Error in CTS log but nothing in Office application log. This issue occurs because during Office installation, the .NET programming supportability was not enabled (enabled by default). See Workaround for MTS-2115, page 26. MTS-187 Commented lines in configuration files for one CTS product are removed when another CTS product configuration programs is run on the same host. For example, you have installed Media Transformation Services and then commented out the pdfstoryboard MP in the CTSPluginService.xml configuraiton file. If you then install another CTS product (such as ADTS or DTS), the line for the pdfstoryboard plugin is removed from the CTSPluginService.xml file. MTS-45 The Start/Stop menu is not enabled or disabled according to the CTS instance. When a particular CTS instance is running, the CTS admin agent does not do anything.24 EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1
  25. 25. Known Problems and LimitationsAdditional information about known problemsThis section includes supplemental information about known problems.Workaround for DTS-3587To perform a clean removal of your CTS product host, delete some things manually. Perform thefollowing manual steps:1. Delete the CTS Admin Agent service using the command "sc delete CtsAdminAgent".2. Delete the following registry entries (including all subentries): a. HKEY_LOCAL_MACHINESOFTWAREApache Software FoundationProcrun 2.0CtsAdminAgent b. HKEY_LOCAL_MACHINESOFTWAREDocumentumContentDetectors c. HKEY_LOCAL_MACHINESOFTWAREDocumentumDFC Runtime Environment3. Delete the folders C:Program FilesDocumentum and C:Documentum (or the corresponding locations where the product was installed on your system).Workaround for DTS-33531. Check out condensePDF_adts.xml from /System/Media Server/Command Line Files.2. Move the entire <JOB:PDFSETTINGS> and its child nodes to between <JOB:CONDENSE> and <JOB:TOC>: <JOB:CONDENSE ENABLED="Yes" /> <!-- PDFSETTINGS - Specifies the settings associated with DOCTYPE = "PDF" --> <JOB:PDFSETTINGS IMAGECOMPRESSION="Automatic" JPEGCOMPRESSIONLEVEL="9" MONOIMAGECOMPRESSION="CCITTGroup4" GRAYSCALE="No" PAGECOMPRESSION="Yes" DOWNSAMPLEIMAGES="Yes" RESOLUTION="doc_ token_resolution" CONVERTUSINGNATIVEAPPLICATIONSUPPORT="Yes" CONVERTUSINGEXTENDEDFILETYPESUPPORT="Yes" PDFVERSION="doc_token_pdfVersion" CONVERTUSINGEXTENDEDCADSUPPORT="No"> <JOB:FONTEMBEDDING ENABLED="Yes" LICENSEDFONTS="Yes" MULTILANGUAGEFONTS="Yes" PARTIALFONTS="Yes" STANDARDFONTS="Yes"/> <JOB:OPTIMIZE ENABLED="doc_token_optimize"/> <JOB:SECURITY ENABLED="doc_token_enableSecurity" ENCRYPTIONMODE="doc_token_ encryptionMode" NOCHANGINGANNOTATION="Enabled" NOCHANGINGDOCUMENT="doc_token_changesAllowed" NOCONTENTACCESSIBILITY="doc_ token_enableAccess" NODOCUMENTASSEMBLY="doc_token_docAssembly" NOFORMFIELDFILLIN="doc_token_ formFieldFilling" NOHIGHQUALITYPRINTING="Enabled" NOPRINTING="doc_token_printing" NOSELECTIONCOPYINGCONTENT="doc_token_allowCopy" OPENPASSWORD="doc_token_secOpass" SECURITYPASSWORD="doc_token_secCpass"/> </JOB:PDFSETTINGS> <JOB:TOC ENABLED="No" DOCUMENTBOOKMARKS="Yes" DOCUMENTBOOKMARKTEXTMODE= "DocumentFilename" CONTENTBOOKMARKS="Yes">3. Check in condensePDF_adts.xml.EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1 25
  26. 26. Known Problems and LimitationsWorkaround for DTS-3540If you chose to install ADTS in a folder such as "Program FilesDocumentumCTS" on nonsystem(for example, C:) drive, the ADTS configuration program is not installed. Therefore you cannot doanything except remove and reinstall under a different folder (not Program Files). Use the followingprocedure to remove before proceeding.1. Reboot the computer as directed (if it is not rebooted already).2. Stop Adlib Services (Adlib FMR, Adlib Process Manager, Adlib Exponent Connector, and Adlib Exponent Manager).3. Stop Adlib Express Server.4. Remove "Documentum Content Transformation Services" using Control PannelPrograms and Features. Select "No, I will restart my computer at a later time" on the final step and click "Finish".5. Remove "Express Web Services" using Control PannelPrograms and Features. Click "OK" for any errors. Open a cmd window and execute the following: sc delete "Exponent Connector Service" sc delete "Exponent Manager Service"6. Remove "Adlib Express" from Control PannelPrograms and Features. a. Select "Yes" for keeping Express settings. b. Select "Yes" for rehosting Express Licenses. c. Select "Yes" for completely removing the selected application and all of its features. d. Select "OK" for continuing with some errors. e. Select "Yes, I want to restart my computer now" before finishing.7. After system restarts, delete "Program FilesDocumentumCTS" and "Program Files (x86)DocumentumCTS" folders.8. Reinstall ADTS in another folder ("Program Files" folder on nonsystem drive does not work).Workaround for MTS-2115This issue occurs because during Office installation, the .NET programming supportability was notenabled. Follow this procedure to enable .NET programming post-installation.1. Open Windows Add/Remove program.2. Select Microsoft Office Enterprise 2007 > Change > Add or Remove feature > Continue.3. Expand Office Shared features > Visual Basic Application.4. Check that Visual Basic Application is installed. If this feature is not installed, select Run From my Computer option.26 EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1
  27. 27. Known Problems and LimitationsLimitationsThis section describes limits on the usability of current functionality. The limitations might be part ofthe product design or might result from issues with associated third-party products.The following table lists the known limitations for Advanced Document Transformation Services 6.7: Defect # Description of limitations AVTS-589 We do not support installation of DFC and ADTS in different locations. DTS-3823 If you want to enable performance/throughput logging, install the icmMetric.dar file. For information on how to download and install this DAR file, see the EMC Documentum Content Transformation Product Suite Installation Guide. DTS-3724 In 64-bit environments, CTS product uninstallers require 32-bit Java. Before invoking the uninstaller, revert the changes done after installation to Java on the CTS host as follows: 1. Stop all services that are using Java from C:Program FilesDocumentumJava. 2. Rename the 1.6.0_17 or 1.6.0.27 folder (whichever one is in use) to another name (for example, 1.6.0_27_64bit). 3. Rename the 1.6.0_17_32 or 1.6.0.27_32 folder back to the original name, either 1.6.0_17 or 1.6.0_27. DTS-3121 No support for OpenOffice formats in a localized OS (or a localized OpenOffice application). DTS-2717 Problems occur with Word documents that contain commenting. The "Use Balloons" option does not work when using only Office 2003 as the rendering application. DTS-1340 When converting to PDF/X, there is no preflight validation. DTS-1320 Word Transformation to PDF with password and ’not allow printing’ and ’not allow content copy or extraction’ still allows it to be printed and copy content. The ’Security Open Password’ and ’Security Change Password’ must be different during the document transformation to activate the security properties. This is a part of the PDF specification as designed by Adobe. After opening any PDF file, and attempting to set a same password for them will result in error. To test: • Open any PDF file and select File > Properties > Security tab. • Select "Require a password to open the document", and enter a password. • Select "Restrict editing and printing of the document. A password is required to change these permission settings" and enter a different password. If you try to enter a same password, the operation fails.EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1 27
  28. 28. Known Problems and Limitations Defect # Description of limitations DTS-1135 For any Excel sheet that does not contain any data, bookmarks are still created in PDFs. For example, if an Excel Workbook contains three sheets with data only in the first two sheets, it is expected that only two sheets be included in the PDF. Clicking on this third sheet in the PDF leads the pointer to the first page. DTS-1113 If all files are not the same size and orientation, the condensePDF profile does not produce accurate results . Only the whitespaces should be removed but in the PDF rendition, data from the files might be removed. The condensePDF profile can only remove the white space between pages of the same size and orientation. DTS-841 The default installation of ADTS on Windows sets a limitation on the memory usage of a third-party library. To correct this issue, change the Registry Settings for: HKEY_ LOCAL_MACHINESOFTWAREAdlibAdlib FMRAdlib ExpressDefaultAvailMemUsageLimit Setting this value to 0 corrects all issues. DTS-510 ADTS is not capable of properly handling HTML files that have embedded pictures that exceed 32kb, so HTML files with embedded pictures exceeding 32kb cannot be transformed to PDF. Only Mozilla Firefox can support this. Internet Explorer 8 supports strings only up to 32 kilobytes in length.28 EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1
  29. 29. Chapter 7InstallationThe instructions for installing and upgrading the product are provided in the Content TransformationServices Product Suite Installation Guide.Ensure that your system meets the requirements listed in the Documentum 6.7 SP1 Environmentand System Requirements Guide before installing or upgrading the software. The Documentum 6.7SP1 Environment and System Requirements Guide and product documentation are available on thePowerlink website (http://powerlink.EMC.com).EMC Documentum Advanced Document Transformation Services Release Notes, Version 6.7 SP1 29

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