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Getting Innovative @#!% Done


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Deck from the talk "Getting Innovative @#!% Done" that I delivered at the 2012 eat:Strategy conference in Toronto, ON. This deck is modified slightly to add basic talking points so it makes a little more sense to those who weren't there.

Published in: Business, Education

Getting Innovative @#!% Done

  1. 1. Ryan Coleman | Eat:Strategy Conference | July 18, 2012
  2. 2. Facilitation Technology Experience DesignMy career has continually evolved at the intersection of these three areas…
  3. 3. … today I’m an ‘Innovation Catalyst’ at a large financial institution in Canada.
  4. 4. I think too often, Innovation gets painted as being something sexier, more magic than it really is. in·no·va·tionSource: Merriam Webster
  5. 5. And people frequently make the mistake of lumping all innovation in one bucket together Innovation
  6. 6. When in reality, as a co-worker cleanlybroke it down for me, there’s actually three main types of innovation…
  7. 7. New to the worldNew To The World: Something brandspanking new and never seen before
  8. 8. New to the market New to the worldNew To The Market: Maybe it’s been donebefore, but not in the space your business operates in…
  9. 9. New to us New to the market New to the worldNew To Us: It’s been done before but inside the organization…
  10. 10. New to us New to the market New to the worldAnd in corporate innovation, the reality isprobably more like this… New to the world is a rare beast.
  11. 11. Innovation is something that emerges from a healthy, productive environment that encourages ideas and exploration…
  12. 12. The same way you can’t just point at someone and say “Be Funny” – it takespractice and the right environment to make it happen.
  13. 13. Anyone can have ideas… it’s the peoplewho execute and deliver that can capitalize on them.
  14. 14. And above all, it’s important to rememberthat innovation = change. And most people hate change, and fight it.
  15. 15. So how do youget anything done?
  16. 16. THIS PAGE INTENTIONALLY MADE BLANK You need to get people to drop theirbaggage and start with a clean slate. You have to make time to help this happen.
  17. 17. THIS PAGE INTENTIONALLY MADE BLANKI’ve spent half of a full day workshop just working to clean the slate and have everyone start from an open-minded perspective
  18. 18. Updates /Check-ins Zone of Getting @#!% Done Suck Meetings should be brief check-ins or longworkshops. Getting @#!% done takes time & momentum.
  19. 19. Updates /Check-ins Zone of Getting @#!% Done Suck If a checkpoint/update meeting takes more than 30 minutes people zone out...
  20. 20. Updates /Check-ins Zone of Getting @#!% Done Suck In a 2 hour meeting everyone hits their stride right at the end & it’s not something you can just ‘pick up’ next week.
  21. 21. Too often we come at things from theperspective of permission. We ask IF, not HOW and get shut down…
  22. 22. By posing a question as “How?” youeliminate the no and invite them to start a dialogue around a solution.
  23. 23. At worst, “You Can’t” lets you ask “Why?”and helps you figure out how to either fix the challenge or work around it.
  24. 24. Like in Jurassic Park, how they talked about the Raptors testing the fences looking for weaknesses…
  25. 25. … you need to make sure you keep prodding until you find (or force) an open door.
  26. 26. I had one project that took a year ofasking, but one day I caught the door openand within 8 weeks we had a new solution.
  27. 27. Rome wasn’t built in a day. In anorganization change is a big, complicatedthing. People get paralyzed just thinking about all the things you need to think...
  28. 28. … about all the things you need to think about to make change happen . Break your idea into smaller chunks, figure out whatsmaller tasks you can accomplish now to set the groundwork for your bigger idea.
  29. 29. Figure out your elevator pitch, share it with whoever will listen. Place your idea in the consciousness of the organization…
  30. 30. … You never know who might recall yourconversation at a key moment. Make your points brief & memorable.
  31. 31. You are here. Innovation is an uphill battle and no one will hold the ball on the hill for you if you step away.
  32. 32. Consensus doesn’t mean everyone agrees100% and skips off down the yellow brick road to Oz together…
  33. 33. Practical consensus is getting people to apoint where they agree ENOUGH to move forward…
  34. 34. Acknowledge and address concerns butdon’t let them hold you back. “What-ifs” are an Innovation killer…
  35. 35. Find a way to capture, assure the resistorthat it will get addressed when appropriate and ask to move on.
  36. 36. Find this deck at: --- Blog: