Sage ACT! 2011 Media Deck


Published on

Industry Analyst & Media presentation about Sage ACT! 2011 contact and customer management software for entrepreneurs and small and midsized businesses from Sage North America. (Ryan Zuk, Sage PR, ryan dot zuk at sage dot com)

Published in: Business
  • Be the first to comment

Sage ACT! 2011 Media Deck

  1. 1. Sage ACT! 2011<br />Larry Ritter, SVP & GM Sage CRM Solutions<br />Ryan Zuk, Media & Analyst Relations<br />(ryan dot zuk @ sage dot com)<br />
  2. 2. Sage Overview<br /><ul><li>£1.4 Billion revenue FY09
  3. 3. 11% increase YoY
  4. 4. 13,100 employees
  5. 5. 6.2 million customers1
  6. 6. Global distribution network
  7. 7. 30,000 reseller partners
  8. 8. 40,000 accountants
  9. 9. Presence in 24+ countries
  10. 10. 3rd largest business management software provider worldwide2</li></ul>Sage MAS ERP Solutions<br />Sage Accpac ERP Solutions<br />1 At September 30th 2009<br />2 AMR Research: Global Enterprise Application Market Sizing Report, July 2009<br />
  11. 11. Sage ACT! At-a-Glance<br />Make Contact, Build Relationships, Get Results.<br />#1 Worldwide Contact and Customer Manager. <br />56,000 customers with > 10 users<br />Over 3M users <br />Designed specifically for individuals, small businesses and sales teams. <br />Easiest to use. Leads the industry in ease of use. <br />Personalizable. Enables the end-user to design views, add fields and tabs, edit drop-downs, and customize templates. <br />High value, Sage ACT! is priced for the cost-conscious, free from hidden costs and costly investments in IT stacks. <br />
  12. 12. Sage ACT! Market Position<br />Target Market:<br />Workgroups of sales professionals and individuals<br />Buyers:<br />Professionals<br />Sales, Sales Managers<br />Small Business Owners<br />Industries:<br />Horizontal with an emphasis on Financial Services, Insurance, Real Estate and High Tech<br />
  13. 13. Customer Driven Innovations<br />Requirements Gathering: <br />“Share Your Ideas” Forum in the ACT! Online Community<br />Extensive Usability and Beta Testing<br />In-depth Win/Loss Research<br /> > 22,000 members<br />Sage ACT! 2011<br />Better than 79% of all other SW products!<br />ACT! 2010<br />ACT! 2009<br />ACT! 2008<br />Source: ACT! 2010 Usability Study<br />Source: In-Product Survey, 60 Day ACT! scores (over 20,000 respondents).<br />
  14. 14. Expanded Solution Footprint<br />Sage Connected Services<br />Sage ACT! Application<br />Sage ACT! <br />Contacts, Notes, History<br />E-Marketing<br />Campaigns, Surveys<br />Lists<br />Search, Import<br />
  15. 15. Sage Connected Services for ACT!<br />Sage E-marketing for ACT!<br />E-mail marketing service<br />ACT! Mobile Live<br />Mobile Sync Service<br />
  16. 16. Introducing Sage ACT! 2011<br />Click to <br />view video!<br />
  17. 17. Major Enhancements<br />Outlook Contact and Calendar Sync<br />Welcome Page with Info for New and Upgrading Users<br />Direct Import from Excel<br />Sage Integration Contract: Sage 50 now!<br />Existing Accounting Link Framework still supported (i.e. all in-market integrations continue)<br />
  18. 18. Smart Tasks (aka Workflow)<br />Automate common tasks to enhance customer experience<br />10 pre-defined templates<br />Graphical Designer<br />Fully extensible engine<br />
  19. 19. Sage Business Info Services for ACT!<br />Learn more about the contacts/accounts you work with today<br />Find and import new prospects into ACT!<br />Turnkey Integration<br />Multiple Tiers<br />1: Directory (Free)<br />2: Reference<br />3: Lead (400/month)<br />
  20. 20. Extended Contact Management<br />
  21. 21. Sage ACT! 2011 Summary<br /><ul><li>Rich Feature Set
  22. 22. Easiest to Use
  23. 23. Connected Services
  24. 24. Value for the Price:</li></ul>Sage ACT!<br />Pro : $229.99/$169.95<br />Premium: $459.99/$299.95 *<br />Connected Services<br />Business Info: Free, $24.95, $54.95 PUPM <br />E-marketing: $14.95 - $54.99 PUPM<br />Mobile: $10 PUPM<br />*New/Upgrade Pricing<br />
  25. 25. Additional Screenshots<br />
  26. 26. Easy to find list of all Smart Task templates in the database<br />Easy to use drag- and-drop visual designer to create multi-step Smart Tasks<br />Smart Tasks<br />
  27. 27. Ability to schedule Smart Tasks to run when it’s convenient for the user<br />Ability to narrowly and clearly define the criteria for the Smart Task<br />Smart Tasks<br />
  28. 28. Smart Tasks<br />Pre-defined Smart Task templates offer an out-of-the-box value for users<br />Pre-defined Smart Tasks with Sage E-Marketing for ACT! templates available<br />
  29. 29. Users can trigger any scheduled Smart Tasks to run manually<br />Users can choose how much control they want to have over the steps in their Smart Tasks<br />Smart Tasks<br />
  30. 30. Sage Business Info Services for ACT!<br />Business Information:<br /><ul><li>Contact Profile
  31. 31. Company Profile
  32. 32. Company Financials
  33. 33. Company Contacts
  34. 34. Industry Information
  35. 35. Company News</li></ul>Import Companies <br />Import Contacts<br />Email Alerts<br />Business Info links display in-context Hoover’s data<br />
  36. 36. Sage Business Info Services for ACT!<br />Keyword Search to find new companies or key people<br />Build-a-List function for building highly targeted lead lists that are automatically imported into Sage ACT! <br />