Case study outlining the new vending machines and facilities provided by LTT Vending for Oxford Aviation.

1. Case study
August 2010 LT T V E N D I N G G R O U P
refreshingpeople
Oxford Aviation
Oxford Aviation Business & Industry - Case Study - www.lttvending.co.uk

2. Case study LT T V E N D I N G G R O U P
refreshingpeople
“a fully integrated vending service”
BACkgrOund
Oxford Aviation Academy is the world’s leading independent provider of aviation
training, personnel solution and technical support services. The training centre
in Gatwick houses 9 Full Flight Simulators including classrooms for advanced
pilot training.
The site recently under went a £600,000+ refurbishment. Oxford Aviation
explored the opportunity to install a canteen. However due to operational and
costs restraints opted for a 24 hour fully integrated vending service.
Oxford Aviation Business & Industry - Case Study - www.lttvending.co.uk

3. Case study LT T V E N D I N G G R O U P
Oxford Aviation- August 2010
refreshingpeople
“24 hour refreshment service”
THE rESuLTS
Kevin Parham, Facilities Manager at Oxford Aviation was first drawn to the
Café Explorer concept on the LTT stand at the Facilities Show May 2010.
“As we have visitors from
around the world, the brand
name seemed fitting. The site is
operational 24 hour which means
visitors require hot and cold food.
The vending machine from the left
serves ready meals, warmed up
in the microwave. Moving along
cold drinks, snacks and fresh
food, confectionery, hot drinks and
THE rEfurBISHEd BrEAkOuT ArEA.
chilled water offering a 24 hour Left to right:
refreshment service.” 1. Microwave including plates, cutlery, serviettes and waste
2. Bon Appetit machine serving frozen meals
5. Snacks, confectionery machine
6. Hot drinks
3. Bottle machine 7. Chilled water dispenser including cups
kevin Parham, facilities Manager, Oxford Aviation
4. Snack and fresh food machine
Oxford Aviation Business & Industry - Case Study - www.lttvending.co.uk

4. Case study LT T V E N D I N G G R O U P
Oxford Aviation- August 2010
refreshingpeople
“Before the refurbishment we
served coffee in 7oz plastic cups!
The new coffee offering serves
coffee shop style drinks in a 12oz
paper cup, this certainly beats the
7oz plastic cup offering we
previously had, our visitors can
now enjoy a high street equivalent
without leaving the site.”
kevin Parham, facilities Manager, Oxford Aviation
On the first floor is an alternative choice serving 9oz drinks for visitors requiring
a quick drink before entering the simulator.
Oxford Aviation Business & Industry - Case Study - www.lttvending.co.uk

5. Case study LT T V E N D I N G G R O U P
Oxford Aviation- August 2010
refreshingpeople
The Service
“ We aimed to create a
refreshment area as near as
possible to a full canteen service.
With the inclusion of Bon Appetit
the ready meals concept, I think
we ticked all the boxes. I was
amazed we could fit so much in
the confines of this area.
LTT kept to the deadlines when
installing the new machines
and housing, fitting in with the
contractors.”
kevin Parham, facilities Manager, Oxford Aviation
LTT visit the site everyday ensuring machines are fully operational and stocked.
With a 4 hour breakdown response service.
Oxford Aviation Business & Industry - Case Study - www.lttvending.co.uk