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© Mindtree Limited 2013. Confidential - for limited circulation only
Mindtree IMS
In IT together. True Partnership.

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Confidential - for limited circulation only 2
We offer
#Consulting,
#Implementation or #Transformation,
and
#Operations Support

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Confidential - for limited circulation only 3
We focus on #DCIM, #EUC and
#AppSupport as an unified support
model. “applistructure”

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Confidential - for limited circulation only 4
#Infrastructure #Services from
Mindtree ensures your investment in
Operations will lead to a cost-
effective, reliable, secure, user-friendly
and long-term solution to your IT
challenges.

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Confidential - for limited circulation only 5
#Proactive IT Support and IT
Management enables you with the
ability to budget for reduced
operations cost with ease and
exceptional consistency in service
experience delivering #PeACE of
mind

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Confidential - for limited circulation only 6
#run-time automation and #platform
driven services results in increased
productive. Doing more with less

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Confidential - for limited circulation only 7
#knowledge centered #SLA driven
managed services with predictable
costs and cash back

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Confidential - for limited circulation only 8
Our approach - Build all solutions
foundation on #IOPS – infrastructure,
operations, policy and security

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Confidential - for limited circulation only 9
#Flexible engagement models

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Confidential - for limited circulation only 10
#simplify, #standardize, #virtualize,
#integrate and automate,
#centralize and consolidate,
#innovate

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Confidential - for limited circulation only 11
#Six-Vectors important #levers that
you can leverage to control output

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Confidential - for limited circulation only 12
Technology
Domain
Technical Skills
Tiers of Support
Coverage
SLA
Volumes
+
+
=
Controlled
Costs
CSAT
Transformation
PACE

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India | USA | UK | Germany | Sweden | Belgium | France | Switzerland | UAE | Singapore | Australia | Japan | China