Afixie riding hipster who does user interface design (UX?)Information Architecture Institute (iainstitute.org), who defines information architecture as:1. The structural design of shared information environments.2. The art and science of organizing and labeling web sites, intranets, onlinecommunities, and software to support usability and findability.3. An emerging community of practice focused on bringing principles of designand architecture to the digital landscape.
Or, more of a business analyst, working with stakeholders to establish requirements?International Institute of Business Analysis (www.iiba.org) :A business analyst works as a liaison among stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. The business analyst understands business problems and opportunities in the context of the requirements, and recommends solutions that enable the organization to achieve its goals.
I feel like I have to cover both of those as a consultant who works to understand the goals of my stakeholders, and then architect the solution
The valley of despair is a dangerous place, with creatures that have their own agendas ready to ‘eat’ your project
A lot of doing this job well comes down to soft skills: - Listening - Honesty - Humour
If you have three main stakeholders, and they have different mental models for what success looks like, then you have zero chance of real success. Only when you have shared commitment to the same goal, do you have any chance at success.
This is the most important message of this talk: You MUST achieve a shared understanding to have a chance at success.
Mind mapping – wireframing – process flow diagramming
There are two types of problems: Tame & Wicked.Landing a person on the moon is Tame (but really, really complex)Solving poverty is wickedYou don’t understand the problem until you’ve developed the solutionYou don’t really know when you’ve accomplished the goalSolutions are not right or wrong, they are just better or worseEvery wicked problem is uniqueEvery solution is a one-shot operationYou are dealing with social complexity
All the mapping that I’ve shown so far, uses facilitation and a shared display.The new thing is IBIS: Issue Based Information System
IBIS grammar has only four elements: Question, Idea, Pro, and ConIdeas respond to questions (and ONLY questions)Pro’s support ideas (and ONLY ideas)Con’s challenge ideas (and ONLY ideas)Questions can respond to anything