Cross culture presentation

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This presentation will help to understand cross cultural aspects of business.es

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Cross culture presentation

  1. 1. Cross-cultural Management A case study PresentationOn Sweden Company & their subsidiary inChinaGroup Members:Sunny SharmaLeonid ValdMandeep AulakhQiyue ZhouRaghav Mehra
  2. 2. Culture… “Software of mind”- Hofstede Mental programming Influence organizations – both at macro and micro level
  3. 3. Cross-Cultural Management Managing culture across the boarders Because of globalization and the rapid development of economics Cross-Cultural Management deals with:  leadership Style  Motivational approaches  Organization structure  Strategies
  4. 4. Differences between Sweden and Chinese culturesSwedes Chinese• Egalitarian in nature • Collective society• Competition is not encouraged • Look towards the ground when greeting• Maintain eye contact coupled with hand • Business attire is conservative andshaking when greeting unpretentious• Business wear is conservative • Appointments are necessary• Usually cut and dried • Punctual• Punctual • Pay great attention to the agenda• Meetings governed by an agenda • Rank is extremely important• Status is not very important • Prefer face to face meeting• Treat all people with equal respect and •Working through an intermediarydeference• Consensus driven •Non-confrontational
  5. 5. Case Study On Monday the new design of the product was sent. Waiting for a production ready model by Friday.Sweden China Email on Thursday saying that there was 1mm error. What should they do?
  6. 6. Confusion Sweden  Do they need to ask such a question?  Why are they waiting for orders instead of taking initiatives? China ◦ They knew it would be better to provide a standard model. ◦ However, they decided to notify the Swedish manager first and let him to decide. It is the Chinese way of showing respect to superior.
  7. 7. Three Attributes – Business Context Management Styles Staff Behavior Communication System
  8. 8. National Culture Dimensions Index of Sweden andChina 118 120 100 81 80 71 66 60 Sweden 39 China 40 31 33 30 20 20 5 0 PDI IDV MAS LTO UAI (Hofstede resources page)
  9. 9. MANAGEMENT STYLESSWEDEN Scenario CHINA Scenario • HIGH POWER DISTANCE• MANAGERS - MEDIATORS • HIGH HIERARCHICAL LEVEL• LOW POWER DISTANCE • COLLEAUGES FOLLOW• LOW HIERARCHY LEVEL THE DECISIONS MADE• MANAGERS EMPOWER BY SUPEROIR EMPLOYEES AND UTILIZE • MANAGERS ARE EXPECTED THEIR KNOWLEDGE TO KNOW EVERYTHING
  10. 10. Staff BehaviorWhat is valued through work ?Sweden China proud feeling  material achievement The job has “became a part of  Power identity”.  Competition welfare  Performance
  11. 11. What causes difference in staffbehavior?• Life pressure• Salary• The different individualism scores Sweden China • discussion • Wait for the decision from • comprehensive managers. decisions • Afraid of expressing themselves • No suggestion
  12. 12. Communication SystemAddressing the Objectives, The Mission, The Vision, Slogans Swedish - Informal and Formal Mode China – Formal Mode Reporting E-mailing and Memo’s
  13. 13. ThanksQuestions?

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