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Student-Driven Innovation
Simul8 Group @ UCLA Library


  Kevin Rundblad                      Todd Grappone
  UX & Social Technology Strategist   AUL, Digital Initiatives & IT
  UCLA Library                        UCLA Library




                                      Supported by the Arcadia Fund
Innovation Thesis:
Great new development projects arise
from startup-like cultures
Qualities of a Startup:
Small, Experimental, Feedback Loops
2009:
We needed to find a way
to understand our users
2009: Good Defense
Ability to maintain systems
Offense?
Ability to create new apps
for newest devices
Defense                                            Flowing, person to person
Hierarchical                                       Work anytime/anywhere
Structured work times/places                       Independent/casual meetups
Strength is in maintaining                         Work on Laptop



    Org




       Graphics:   http://www.game-changer.net/2010/11/19/radical-management-it-isn%E2%80%99t-just-w-l-gore/
Hierarchical                                       Offense
Time-driven 9-5                                    Flowing, peer-to-peer
Committees, Meetings                               Work anytime/anywhere
Work at desk                                       Strength is in creating

                                                   Being “effective” is only rule

                                                                Startup




       Graphics:   http://www.game-changer.net/2010/11/19/radical-management-it-isn%E2%80%99t-just-w-l-gore/
Defense                                            Offense
                                                   Flowing, person to person
Hierarchical                                       Flowing, peer-to-peer
                                                   Work anytime/anywhere
Structured work times/places                       Work anytime/anywhere
                                                   Independent/casual meetups
Strength is in maintaining                         Strength is in creating
                                                   Work on Laptop

                                                   Being “effective” is only rule

    Org                                            Startup/Students




       Graphics:   http://www.game-changer.net/2010/11/19/radical-management-it-isn%E2%80%99t-just-w-l-gore/
Can we create
experiences for
With this
work structure
Working “with them”
is only part of story
Working “like them”
is even more important
“If you truly want to understand
customers' wants and needs,
you need to remove the distance
between you and them.”

                  Jorge Barba
                  Digital Strategist, Blu Maya
Simul8 Group
Founded as an experiment
In startup culture on campus
Simul8 Group
Started with 5 students
Founding Concepts
Leverage student skillsets
Skillsets
iOS/Android
PHP/Python/MySql
HTML/CSS/Javascript
Amazon Web Services
Founding Concepts
Innovation smeared over time
Requirements found in process
Founding Concepts
Get closer to user experience
Implicit user research
Our Focus
Mobile/Tablet/Web apps
iPhone/Android
Our Focus
Experiment with new devices
and APIs
Our Focus
Build library value by creating apps
for new interactions & devices
Our Focus
Build value for students by providing
A platform for their skills
Facebook
  Google                 Fotopedia
  Yelp                   Travelstrings (co-founder)
                         Amazon
    Student Value
                                 Adobe
Fandango                         Yahoo
Bigfish Creative Group           ROBLOX
How We Work
Students work independently on
their own laptops.
How We Work
Weekly meeting & flexible hours
“A „frame‟ can kill the life of the
situation by too ridged limitation”




                     – Bruce Lee
How We Work
Collaborative coding – Github
Code repo, Ticketing, Wiki
Process
Plan, Design, Prototype, Test
…Iterate
Planning Apps & UX
App planning
Wireframing
Prototyping
Determine suitable technologies
Organize teams
Testing
Detail, detail, detail
Find speed/ui issues
Github issues
FAQs
How do we recruit for group?
FAQs
How do we transfer knowledge?
FAQs
What is the cultural impact of the
Simul8 Group to UCLA Library?
FAQs
What is the strategic advantage for
the UCLA Library with Simul8 Group?
“If you get the culture right
then most of the other stuff
will naturally happen out of it.”


                      Tony Hsieh
                      CEO, Zappos
Demos
Stashd (Web/Tablet)
Article Search (Web/Tablet)
Mobile (Article Search/Stashd)
iOS Library App
Skillsets for Group Leader
App development: end-to-end
UX/UI
User Research
Wireframing
Preferably startup experience
“Create the conditions under which people can flourish”
                                  Sir Ken Robinson




Questions/Conversation

Kevin Rundblad                       Todd Grappone
UX & Social Technology Strategist    AUL, Digital Initiatives & IT
UCLA Library                         UCLA Library

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Student-Driven Innovation

Editor's Notes

  1. Startup culture create fractures in commonly accepted product / service conceptsCame from Startup development – MastNetworks
  2. 3-5 developersPivot as experiments dictateSuccess/Fail-why feedback loopRan video app startup 2003-07
  3. Students were usingmobile devices – iPhones/AndroidBut we did not have any apps to address this.Working at time with my colleague – John Wang
  4. We did not have any staff capabilities on new mobile platforms
  5. Does this look familiar?Managerial culturePast is managed effectivelyStable/Low Risk
  6. Think of this as San Francisco culture. Creation/Sharing cultureFast moving.Knowledge networks.
  7. Maintaining PastCreating Future
  8. Change how we approach work
  9. Students naturally work like this...Get assignment, Then go off on their own to completeNot done at desk 9-5
  10. Iterative development is the modeWaterfall – All requirements up front
  11. Group is part of the demographic.Students Inform every stage of development.
  12. Worldcat,Goodreads, Serials SolutionsWrite our own API layers on top of our apps
  13. On a budgetFor less than 1 FTE – Student groupThere is a lot of competition with MOOCs…Udacity, Coursera, Codeacademy, MIT, Standford…10K Bachelors
  14. Students work with companies in summer – internships
  15. Keep it open and flexible.
  16. Demo Github – Article SearchArticles.stashd.org
  17. Innovation is smeared over time
  18. Starts on my notepad…drafting out potentials.Share app concepts in meeting.Then see if app ideas serve real application
  19. Recruit via current members.They work in teams for classes and suggest best team-matesAlso, via the work our students do….USC Hackathon winners.
  20. Hiring in advance of departureKnowledge overlap.Github Wiki
  21. Newest tools and cloud resources are being utilized as a result.Other staff are getting involved at the API layer of our apps…course reserves, autosuggest, etc.
  22. Ask: how much would it could you to have a company building these apps?For less than the cost of 1 FTE we have a group that builds iOS/Android and Web/Tablet apps.Capabilities that did not exist in our system prior.
  23. Stashd – overview, install, saveArticle search – Search, saveMobile – Article searchMobile – stashd + stashingMobile – iOS app old / new
  24. Main thing is to be able to envision new interactions and appsUnderstand all interactions in appsUnderstand User ResearchKnow how to wireframeKnow iOS/Android process and app store wrangling with University Legal.