Cathay Drug
SFE in Tablet Training
6 February 2013
Agenda
• SFE Training Objectives
• SFE Users Training
• SFE Cathay Field Force
Training Objectives
• What are expected after the training:
– Identify the benefits of using an automated
system on a Sams...
Training Topics
• Hardware: Samsung Tab 2.0 P3100
• Software: SFE in Android
Training Concepts
• Focus your eyes and mind in-front/to the
person talking
• When the Trainer says Execute/Apply, you
sho...
SFE Plan
Responsible Activity
Cathay Drug HO Team Over-all Structure and Plan of
the Project,
GIC/D2i Team Installation of...
SFE Users Training
Samsung Tab 2.0 P3100
Getting to know your tablet
• Features and functions
• Your new tablet offers leading, easy-to-access multimedia
and enter...
Setting Up
Your new tablet comes packed in a protective box. Carefully
unpack the box and remove the contents. If any of t...
Samsung Galaxy Tab 2.0 key parts
Locking your tablet
• If you will not use your tablet for a while,
briefly press the power button to lock access.
This sav...
Waking your tablet
• If the screen is off and the tablet does not
react to any taps on the screen, then it has
been locked...
The Home screen
• When you start your tablet, or wake it from power
saving, it will display the Home screen. This screen
g...
The Home screen already features
some useful controls and information
Search
• Search for applications, files or for information on the
Internet, tap the Google / Search icon in the top-left
c...
Navigator
• BackHomeRecentTo navigate through menus and options, three (or more)
icons are shown in the bottom-left corner...
The application menu
The application menu
• The application menu displays applications
installed on your tablet.
• Two categories are available...
Status and notification icons
Cellular data status icons
Adding shortcuts
• You can add shortcuts to the Home screen
directly from the Application menu. Open the
Application menu ...
Taking Care of your Samsung Tab 2.0
Don’ts Dos
Don’t load MP3s on the Device Recharge the device when needed
Don’t overloa...
Message Board
• Allows the Field Representative to view
announcements from the Head Office,
messages from the Manager, and...
Customer List
Class A 3/4, 38,230/50,000
Class C 2/2, 19,200/15,000 F
Class A 3/4, 23,040/50,000 F
Class D 1/2, 19,200/15,...
Pre-call Analysis
• Each time a call is initiated, the
System shows the call history of
the customer which includes the
da...
Activity Screen
Product Detailing
• Allows the Field Representative to easily
record the Products detailed
• The system stores the sequenc...
Advanced Product Detailing
Samples and Giveaways Issuance
• The Field Representative can record the
samples, giveaways and literary materials
disburs...
Market Research
• The system allows the Field Representative
to record the doctor’s answers to market
research questions
•...
Call Comments and Next Call Objectives
• The Medical Representative can add call
comments to help him/her remember the
thi...
Off-Territory Activities
• The system allows the the Medical
Representative to record off-territory
activities to account ...
Signature Capture
Data Synchronization
• The Synchronize Module gives an option to
the Medical Representative to send and
transmit call data...
Questions?
45 2009
Thank You!
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Sfe in tablet training

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Sfe in tablet training

  1. 1. Cathay Drug SFE in Tablet Training 6 February 2013
  2. 2. Agenda • SFE Training Objectives • SFE Users Training • SFE Cathay Field Force
  3. 3. Training Objectives • What are expected after the training: – Identify the benefits of using an automated system on a Samsung Tab 2.0 – Know the basic functions of the Samsung Tab 2.0 and its basic handling and maintenance – Cover MDs using the New Device and Upgraded System – Sync (Upload) calls data from the Samsung Tab to the Server (Portal) – Troubleshoot any possibly-encountered errors
  4. 4. Training Topics • Hardware: Samsung Tab 2.0 P3100 • Software: SFE in Android
  5. 5. Training Concepts • Focus your eyes and mind in-front/to the person talking • When the Trainer says Execute/Apply, you should as stated • Raise your hand should you have questions/clarifications
  6. 6. SFE Plan Responsible Activity Cathay Drug HO Team Over-all Structure and Plan of the Project, GIC/D2i Team Installation of AMIe-TMS in Samsung Tab 2, Training, Support SFE Cathay Field Force UserDevice, System and Data and Report Concerns that will be encountered Taskforce (HO, GIC, and Cathay Field Force) Readiness Assessment and Recommendation
  7. 7. SFE Users Training
  8. 8. Samsung Tab 2.0 P3100
  9. 9. Getting to know your tablet • Features and functions • Your new tablet offers leading, easy-to-access multimedia and entertainment features. You can: • Connect to the Internet via Wi-Fi or, if your tablet includes 3G features, HSDPA+. • Access your email while on the move. • Keep in touch with your friends via your Contacts and social networking applications. • Camera has geo tagging and smile detection.
  10. 10. Setting Up Your new tablet comes packed in a protective box. Carefully unpack the box and remove the contents. If any of the following items is missing or damaged, you may approach us immediately:  Samsung Galaxy Tab 2.0 P3100  Poster / product and safety information / safety leaflet  USB Cable  AC adapter  Warranty card  Headset
  11. 11. Samsung Galaxy Tab 2.0 key parts
  12. 12. Locking your tablet • If you will not use your tablet for a while, briefly press the power button to lock access. This saves power and ensures your tablet does not unintentionally use any services. Your tablet will lock automatically if it is not used after a while. To change the delay, tap Apps > Settings > Accessibility > Screen Timeout
  13. 13. Waking your tablet • If the screen is off and the tablet does not react to any taps on the screen, then it has been locked and is in sleep mode. • To wake your tablet, press the power button. Your tablet will display the Lock screen. Drag the lock symbol to the edge of the circle to unlock the tablet.
  14. 14. The Home screen • When you start your tablet, or wake it from power saving, it will display the Home screen. This screen gives you quick access to information and simple controls with widgets or shortcuts. These display information such as the time and favorite bookmarks, or provide additional controls and direct access to applications. Some have been pre-installed on your tablet, while others may be downloaded from the Android Market.
  15. 15. The Home screen already features some useful controls and information
  16. 16. Search • Search for applications, files or for information on the Internet, tap the Google / Search icon in the top-left corner. • Simply enter the text you want to find. Tap the arrow or Enter key to search the Internet, or tap one of the suggestions, applications or files shown in the list.
  17. 17. Navigator • BackHomeRecentTo navigate through menus and options, three (or more) icons are shown in the bottom-left corner. • Back • Tap this icon to go to the previous page, or to go up one level in a menu. This icon may be replaced with the hide icon in certain cases (such as if the keyboard or list of recent applications is shown).Hide • Home • Tap this icon to go directly to the Home screen. • Recent • Tap this icon to see recently opened applications. Tap an application to open it, or tap anywhere on the screen to return to the Home screen. • Settings • This icon is displayed in some applications. Tap this icon to open a list of options.
  18. 18. The application menu
  19. 19. The application menu • The application menu displays applications installed on your tablet. • Two categories are available: Apps and Widget. Apps displays all applications that are installed on your tablet; Widgets displays applications that you have installed from the Android Market.
  20. 20. Status and notification icons
  21. 21. Cellular data status icons
  22. 22. Adding shortcuts • You can add shortcuts to the Home screen directly from the Application menu. Open the Application menu then tap and hold an icon until an image of the Home screens appears. Drag the icon to a Home screen to create a shortcut.
  23. 23. Taking Care of your Samsung Tab 2.0 Don’ts Dos Don’t load MP3s on the Device Recharge the device when needed Don’t overload the unit with pictures /Videos Minimize Sound Don’t subject the device to excessive heat/cold Adjust Backlight Don’t overdo video/picture taking Disable Wi-fi/Bluetooth
  24. 24. Message Board • Allows the Field Representative to view announcements from the Head Office, messages from the Manager, and notices for Promo
  25. 25. Customer List Class A 3/4, 38,230/50,000 Class C 2/2, 19,200/15,000 F Class A 3/4, 23,040/50,000 F Class D 1/2, 19,200/15,000 F Class B 2/3, 18,230/40,000 F Class C 2/2, 19,200/15,000 F Class A 3/4, 23,040/50,000 F Class D 1/2, 19,200/15,000 • Provides the Field Representative the following options to view the list of customers: – By Date: displays the names of the customers to be visited for the day. Medical Representative can go to other dates for make-up calls or advance calls – By Name: displays the customer list in its entirety – By Filters: allows the Field Representative to select any of the filters below: • Customer Class • Specialty • Location • Target Frequency • Actual Frequency
  26. 26. Pre-call Analysis • Each time a call is initiated, the System shows the call history of the customer which includes the dates of previous visits, details of the activities done, call comments and the call objectives that were set for the forthcoming call.
  27. 27. Activity Screen
  28. 28. Product Detailing • Allows the Field Representative to easily record the Products detailed • The system stores the sequence of the products detailed, allowing the Field Representative to effortlessly record product promotion and position in the call order. This is essential in the analysis of product exposures, by putting weights on the product sequence.
  29. 29. Advanced Product Detailing
  30. 30. Samples and Giveaways Issuance • The Field Representative can record the samples, giveaways and literary materials disbursed to a doctor during the visit. • Balances are automatically updated during each issuance to allow for real-time tracking of samples, giveaways and literature inventory.
  31. 31. Market Research • The system allows the Field Representative to record the doctor’s answers to market research questions • This feature can be used by Product Managers to allow profiling or gauging of effectiveness of marketing programs or can be used by Head Office management for company-wide surveys.
  32. 32. Call Comments and Next Call Objectives • The Medical Representative can add call comments to help him/her remember the things that transpired during the call. The system allows the Field Representative to select from a set of templates or to input own comments in a text box. • The Next Call Objective lets the Medical Representative input the details that he/she needs to remember when calling on that doctor the next time around. This feature allows the Representative to effectively build-up from the previous call and positively move the doctor through the prescribing continuum.
  33. 33. Off-Territory Activities • The system allows the the Medical Representative to record off-territory activities to account for non-call hours during coverage such as Conventions, District meetings, and Pharmacy Visits. • • As the recording of personal leaves can be done off-site, this provides the Head Office an up-to-date account for non-call days and the automatic adjustment of days-on-field data
  34. 34. Signature Capture
  35. 35. Data Synchronization • The Synchronize Module gives an option to the Medical Representative to send and transmit call data. • The Medical Representative has the option to send data at the end of the day or at different times during the day. Whatever method is chosen, the actual time of the call is always reflected.
  36. 36. Questions?
  37. 37. 45 2009 Thank You!

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