Tony Jacob, John Lewis Partnership

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Tony Jacob, John Lewis Partnership, presentation at Building Supermarkets 2010.

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  • We already have 4 large convenience shops. This is our latest, Oxted. Large convenience proposition is quality fresh food for now and the next 28 hours We have TOD – you can eat fresh nutritious and tasty food WHEN you want it. Every day and at the time you want eg we bake bread throughout the day and into the evening and TOD always features food relevant for the current time of day MIB baguettes – WHAT Speed shouldn’t mean compromising on quality (of product or service) – food prepared in branches Cheese - You should be able to buy exactly what you want in the QUANTITIES you want – tiny portions cheese on the counter even outside manned hours Fish - You should always be able to trust in the integrity of our products – in the same way you can in a large WR
  • Tony Jacob, John Lewis Partnership

    1. 1. ‘‘ Re-perceiving property, defining future retail spaces’’ Tony Jacob John Lewis Partnership Head of Construction and Maintenance
    2. 3. Historical
    3. 4. John Lewis
    4. 5. Waitrose
    5. 7. <ul><li>Sustainability </li></ul><ul><li>Government policy </li></ul><ul><li>Scheme Viability </li></ul><ul><li>The need to grow quickly </li></ul><ul><li>The need to support two very different businesses </li></ul>What challenges do we face as a business?
    6. 11. Moving Forward
    7. 12. John Lewis
    8. 13. Waitrose
    9. 14. Waitrose Growth Over The Years <ul><li>Year 2000 Waitrose had 123 stores turnover £1.8bn A profit £64M </li></ul><ul><li>Today Waitrose has 222 stores turnover £4.1bn A PROFIT £211M </li></ul>Year Number Of Stores Additional Selling Space Sqft Percentage Growth 2007 5 78,000 1.2% 2008 10 158,000 4.1% 2009 28 414,000 10% 2010 22 249,000 7%
    10. 15. Broadening our perspective Source: 2009-10 Business plan; 1. Includes £53k BAU replacement and refurbishment (20% total capital) % total 2010/11-2012/13 Capex Growth Efficiency Volume 1 Convenience E-commerce B2B Non-food Standard stores New space Existing space
    11. 16. Supermarkets: Market Value (£bn) Note: Hypermarkets defined as stores +60,000 sq ft Source: IGD Research, November 2009
    12. 17. Shop of the future
    13. 18. Food and Non Food
    14. 21. On-line set for continued growth
    15. 22. Hand help shopping
    16. 23. It’s about customer Satisfaction

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