Shifting Governance Patterns in an eCitizen World a conversation
Content <ul><li>eCitizen as driver for cocreation </li></ul><ul><li>The cocreation Playing Field </li></ul><ul><li>Localis...
Context Awareness Citizen Participation Debt & lack of means Local initiatives Complex issues Lack of Growth Wikinomics We...
The word  governance  derives from the Greek verb κυβερνάω [ kubernáo ] which means  to steer  and was used for the first ...
The eCitizen... <ul><li>… Is Connected! </li></ul><ul><li>Direct  </li></ul><ul><li>Mobility </li></ul><ul><li>Broad conne...
 
 
 
 
 
- challenging -  fun -  appraisel -  collaboration -  social involvement -  community connection  - desired functionality ...
Issues unemployment Electric Mobility Transition towards a sustainable economy...  Resourced based economy ... what is you...
<ul><li>Connect the connective eCitizen via  Cocreation … </li></ul>asset & need
Napoleon... so, nothing new?
Cocreation Playing Field <ul><li>Three frameworks: </li></ul><ul><li>Development Cycle </li></ul><ul><li>Level of cocreati...
Framework 1: Development Cycle 1. Information Customer satisfaction, suggestions, opinions, contact page, discussion, rese...
Framework 2: Level of Cocreation Participation Cocreation involvement is central Participation (procedures) approval satis...
Framework 3: Governance aspects <ul><li>Mentality : stakeholder attitudes </li></ul><ul><li>Organization : organizational ...
Localisation / Reflection <ul><li>1. What is the status of your Development </li></ul><ul><li>(0.0 - 3.0) </li></ul><ul><l...
Framing cocreation
 
-  Ideas versus co-creation - Ideas versus solutions - Customers versus other external - Reward / incentive winner vs. - T...
<ul><li>http://www.ideascampaign.ie/ </li></ul><ul><li>http://www.ideascampaign.ie/ wp-content/uploads/2009/02/ideas-campa...
What did you learn, listening to this example? www.amsterdamopent.nl
What did you learn, listening to this example? www.appsforamsterdam.nl/
 
What is the Governance Question? <ul><li>www.verbeterdebuurt.nl </li></ul><ul><li>http://twitter.com/ver beterdebuurt </li...
  8 Questions 1. What I ask? 2. Why I ask? 3. To whom I ask? 4. Which parts my question? 5. What incentives are there to a...
Development model 1. 0. 2. 3. cocreation cocreation cocreation cocreation
(Remember?!) The word  governance  derives from the Greek verb κυβερνάω [ kubernáo ] which means  to steer  and was used f...
(What about) Collaborate, Facilitate, Initiate, Wait, Integrate, ... a Small Government, a Big Society. Society 3.0... ‘ G...
Localisation: Governance challenge per initiative <ul><li>Mentality :  mentality stakeholders </li></ul><ul><li>Organisati...
What are the Challenges to implement these projects in your Country, your City? Challenges in terms of Amsterdam Opent App...
 
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Shifting governance patterns

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Shifting governance patterns

  1. 1. Shifting Governance Patterns in an eCitizen World a conversation
  2. 2. Content <ul><li>eCitizen as driver for cocreation </li></ul><ul><li>The cocreation Playing Field </li></ul><ul><li>Localisation, the (Governance) Challenges </li></ul>
  3. 3. Context Awareness Citizen Participation Debt & lack of means Local initiatives Complex issues Lack of Growth Wikinomics Web 3.0 Social issues Government 2.0 opendata networks The Connected eCitizen expertsourcing lead users crowdfunding Crowdsourcing
  4. 4. The word governance derives from the Greek verb κυβερνάω [ kubernáo ] which means to steer and was used for the first time in a metaphorical sense by Plato. It then passed on to Latin and then on to many languages.
  5. 5. The eCitizen... <ul><li>… Is Connected! </li></ul><ul><li>Direct </li></ul><ul><li>Mobility </li></ul><ul><li>Broad connections </li></ul><ul><li>Giving & taking </li></ul><ul><li>Feels the crisis & social issues </li></ul><ul><li>Means </li></ul>
  6. 11. - challenging - fun - appraisel - collaboration - social involvement - community connection - desired functionality - influence - knowledge sharing - reward - competition - other?! Incentives for the eCitizen
  7. 12. Issues unemployment Electric Mobility Transition towards a sustainable economy... Resourced based economy ... what is your number 1 issues? Rural Environments
  8. 13. <ul><li>Connect the connective eCitizen via Cocreation … </li></ul>asset & need
  9. 14. Napoleon... so, nothing new?
  10. 15. Cocreation Playing Field <ul><li>Three frameworks: </li></ul><ul><li>Development Cycle </li></ul><ul><li>Level of cocreation </li></ul><ul><li>Governance distinctions </li></ul>
  11. 16. Framework 1: Development Cycle 1. Information Customer satisfaction, suggestions, opinions, contact page, discussion, research 0. analog Contact address, Complaint, offline, say evening panel discussion, focus group 2. Interactive Customer needs, virtual suggestion box, off / online combination, basic functionality, driven individual 3. intergration Customer creation, virtual co-creation platform, off / online, advanced features, community driven
  12. 17. Framework 2: Level of Cocreation Participation Cocreation involvement is central Participation (procedures) approval satisfaction Complaints (absorb) view local Role in public and interested Sometimes goal, some instrument direct question / problem focus Solution / Idea initiative need Solutions (requirements) creation Boundless (outside local boundaries) Expert in the role, and user instrument
  13. 18. Framework 3: Governance aspects <ul><li>Mentality : stakeholder attitudes </li></ul><ul><li>Organization : organizational and process-embedded, and external </li></ul><ul><li>Expertise : experience and knowledge network community </li></ul><ul><li>Technique : all the technical features and functions </li></ul>
  14. 19. Localisation / Reflection <ul><li>1. What is the status of your Development </li></ul><ul><li>(0.0 - 3.0) </li></ul><ul><li>2. Where is the emphasis? Participation or cocreation (scale 0 - 5) </li></ul><ul><li>3. What is the main obstacle /issue for cocreation in terms of MOET ? </li></ul>
  15. 20. Framing cocreation
  16. 22. - Ideas versus co-creation - Ideas versus solutions - Customers versus other external - Reward / incentive winner vs. - The crowd versus the experts - Technical architecture versus a human question - In front of the innovation process or later in the process - In (on your platform) or outside (in other platforms / Social Media) - Open versus closed - A full-scale project or a small question - Two months versus one year - Stealth vs. full scale PR Distinctions
  17. 23. <ul><li>http://www.ideascampaign.ie/ </li></ul><ul><li>http://www.ideascampaign.ie/ wp-content/uploads/2009/02/ideas-campaign-action-plan.pdf </li></ul><ul><li>http://twitter.com/ideascam paign/ </li></ul>
  18. 24. What did you learn, listening to this example? www.amsterdamopent.nl
  19. 25. What did you learn, listening to this example? www.appsforamsterdam.nl/
  20. 27. What is the Governance Question? <ul><li>www.verbeterdebuurt.nl </li></ul><ul><li>http://twitter.com/ver beterdebuurt </li></ul>9
  21. 28. 8 Questions 1. What I ask? 2. Why I ask? 3. To whom I ask? 4. Which parts my question? 5. What incentives are there to answer my question? 6. When I ask? 7. Where I ask? 8. What do I do with the answers to my question?
  22. 29. Development model 1. 0. 2. 3. cocreation cocreation cocreation cocreation
  23. 30. (Remember?!) The word governance derives from the Greek verb κυβερνάω [ kubernáo ] which means to steer and was used for the first time in a metaphorical sense by Plato. It then passed on to Latin and then on to many languages.
  24. 31. (What about) Collaborate, Facilitate, Initiate, Wait, Integrate, ... a Small Government, a Big Society. Society 3.0... ‘ Globalisation is Hyper Local’
  25. 32. Localisation: Governance challenge per initiative <ul><li>Mentality : mentality stakeholders </li></ul><ul><li>Organisation : organisation & processes </li></ul><ul><li>Expertise : behavior & expertise </li></ul><ul><li>Technology : available technology </li></ul>
  26. 33. What are the Challenges to implement these projects in your Country, your City? Challenges in terms of Amsterdam Opent Apps for Amsterdam Verbeter de buurt Mentality Organisation Expertise Technology

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