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KNOWLEDGE MANAGEMENT AS A DOUGHNUT SHAPING YOUR KNOWLEDGE STRATEGY THROUGH COMMUNITIES OF PRACTICE ETIENNE WENGER PRESENTED BY BRANDON CARTER, ROBB LEVIN, BOB TRAVIS AND HOMER J. SIMPSON
WHAT IS KNOWLEDGE MANAGEMENT? ,[object Object],[object Object],[object Object],[object Object],[object Object]
WHAT IS A COMMUNITY OF PRACTICE? ,[object Object]
Strategy Performance Communities Practices Domains Sharing Learning Stewarding
DOMAINS:  YOU NEED KNOWLEDGE TO DO WHAT YOU WANT  EVERY ORGANIZATION EXISTS TO ACHIEVE SOME GOAL. ,[object Object],[object Object],[object Object],Strategy Performance Domains
COMMUNITIES:  YOU NEED  PEOPLE TO HAVE KNOWLEDGE FIND THE PRACTITIONERS WHO CAN FORM A COMMUNITY THAT CAN TAKE CARE OFF THE KNOWLEDGE IN THEIR DOMAIN. ,[object Object],[object Object],[object Object],[object Object],[object Object],Strategy Performance Communities Domains
PRACTICE:  YOU NEED EXPERIENCE  TO PRODUCE USABLE KNOWLEDGE ,[object Object],[object Object],[object Object],[object Object],Strategy Performance Communities Practices Domains
LEARNING:  PRACTICES REVISITED: WHAT HAVE WE LEARNED? ,[object Object],[object Object],[object Object],Learning Strategy Performance Communities Practices Domains
SHARING:  COMMUNITIES REVISITED: WHO SHOULD KNOW THIS? ,[object Object],[object Object],[object Object],Sharing Learning Strategy Performance Communities Practices Domains
STEWARDING:  DOMAINS REVISITED: WHERE DO WE GO NOW? ,[object Object],[object Object],[object Object],Sharing Learning Stewarding Strategy Performance Communities Practices Domains
ROLLING THE DOUGHNUT: STRATEGIC KNOWLEDGE MANAGEMENT ,[object Object],[object Object],[object Object],Sharing Learning Stewarding Strategy Performance Communities Practices Domains
ENABLING STRUCTURES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
REFERENCES GROENING, M. (CREATOR AND EXECUTIVE PRODUCER).  (1989)  THE SIMPSONS  [TELEVISION SERIES]. LOS ANGELES: FOX BROADCASTING COMPANY. WENGER, E. (2004, JANUARY-FEBRUARY). KNOWLEDGE MANAGEMENT AS A DOUGHNUT:  SHAPING YOUR KNOWLEDGE STRATEGY THROUGH COMMUNITIES OF PRACTICE.  IVEY BUSINESS JOURNAL ONLINE . RETRIEVED MARCH 27, 2009 FROM HTTP://WWW.IVEYBUSINESSJOURNAL.COM/VIEW_ARTICLE.ASP?INTARTICLE_ID=465

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Knowledge Management as a Doughnut

  • 1. KNOWLEDGE MANAGEMENT AS A DOUGHNUT SHAPING YOUR KNOWLEDGE STRATEGY THROUGH COMMUNITIES OF PRACTICE ETIENNE WENGER PRESENTED BY BRANDON CARTER, ROBB LEVIN, BOB TRAVIS AND HOMER J. SIMPSON
  • 2.
  • 3.
  • 4. Strategy Performance Communities Practices Domains Sharing Learning Stewarding
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. REFERENCES GROENING, M. (CREATOR AND EXECUTIVE PRODUCER). (1989) THE SIMPSONS [TELEVISION SERIES]. LOS ANGELES: FOX BROADCASTING COMPANY. WENGER, E. (2004, JANUARY-FEBRUARY). KNOWLEDGE MANAGEMENT AS A DOUGHNUT: SHAPING YOUR KNOWLEDGE STRATEGY THROUGH COMMUNITIES OF PRACTICE. IVEY BUSINESS JOURNAL ONLINE . RETRIEVED MARCH 27, 2009 FROM HTTP://WWW.IVEYBUSINESSJOURNAL.COM/VIEW_ARTICLE.ASP?INTARTICLE_ID=465

Editor's Notes

  1. Practitioners coming together to share experiences “ Managers” must enable practitioners, not direct
  2. Enabling Structures: In order to integrate the work of communities of practice into the organization, there must be three types of support Sponsorship: Leadership and management should provide the environment and resources for the COP to thrive and allow their efforts to be incorporated into the organization’s work; Executive sponsorship acts as a bridge Recognition: Sharing knowledge is a way to build reputation, leading to recognition. This involves two types of recognition Support: Communities need support from the organization, including time and money, recognition of some explicit roles, technological infrastructure, and a “support team” that provides assistance and advice to the community