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How the 70-20-10 Model is Shaping the Future of Learning

Today's working environment is changing, which means the way companies train their employees also needs to change. The 70-20-10 Learning Model provides a framework for improving and extending traditional training and learning in the workplace. The model illustrates that 70% of learning within an organisation is now done 'on the job' with people learning by experience, 20% refers to social learning (i.e. learning from others), in the form of coaching and mentoring, as well as building strong and effective social networks, and 10% is delivered through more formal and structured courses in a classroom or via Virtual Classroom Technology (VCT), But what does it really mean? In this presentation, we provide examples of solutions from the 10% (informal learning) through to the 70% space (social learning via rate/share/contribute tools), and how they can be used in conjunction with each other to provide a connected learning landscape for any organisation.

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How the 70-20-10 Model is Shaping the Future of Learning

  1. 1. Copyright © 2015 Raytheon Company. All rights reserved. Customer Success Is Our Mission is a registered trademark of Raytheon Company. Automotive Retail & Distribution March 2015 How the 70-20-10 Model is Shaping the Future of Learning!
  2. 2. 2 Remember?
  3. 3. Together, we will shape the future, but first… Think Think about a great learning experience, either professionally or personally, you have had recently… Share Share what you liked with 3 expressive words on the iPad Discuss Discuss & explain your experience with the person sat next to you 1 2 3
  4. 4. World‘s Largest Provider of LBPO Strategy & Solution Design Content Development Delivery & Deployment Training Administration Training & Vendor Management Technology & LMS Asset Life-Cycle A proven leader in the design, development, administration and delivery of performance-driven training solutions for global customers that align with key business goals and provide a decisive business advantage.
  5. 5. Raytheon Serves Commercial Customers in 125 Countries, 28 Languages 554k Learners 113 Training Locations AMERICAS 324k Learners 375 Training Locations EMEA 71k Learners 70 Training Locations ASIA-PACIFIC
  6. 6. Learn!
  7. 7. Changing Working Environment New ways of working require new ways of learning!
  8. 8. 70:20:10 Model Formal 10% Social 70% Informal 20%
  9. 9. The New Role of Learning Enablers • Supporting the learning experience in the workspace • Helping people work smarter  Using various channels  Focusing on productivity
  10. 10. 1 Connect!
  11. 11.  Work in pairs with the person sitting next to you  Active listening & questioning  5 minutes each Your challenge today What is your critical business challenge today?1
  12. 12.  Discover some examples of new ways of learning  Get inspired for your own solution Get inspired Some examples of new way to learn… 2
  13. 13. 70-20-10 examples VCT Coaching & Mentoring Video’s Performance Support tools Rate, Share & Contribute Internal Social Networks
  14. 14. Virtual Classroom Training • Cost effective • Speed of learning message to the market • Number of learning event
  15. 15. Rate, Share & Contribute • Empower people to drive decision making • Share best practice • Solution driven • Focus on productivity
  16. 16. Perfomance Support Tool • Gain of time with right information on the job • Easy to use • Focus on productivity
  17. 17. Design your Solution 2  Discuss and choose between you the most appropriate learning solution for your challenge  Actively ask each other questions  Once decided, type your solution 10 minutes to do this Design your learning solution for your business challenge3
  18. 18. Summary  10% Samples of new learning  20% Peer Coaching  70% Apply New Learning
  19. 19. 2 Open your mind!