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National Aging and Disability Transportation Center

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During the National Regional Transportation Conference (June 2019, Columbus, OH), Virginia Dize described the process to assess transportation trends and needs for older adults and individuals with disabilities. The National Aging and Disability Transportation Center has developed customizable marketing materials that transportation providers can use to market their services.

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National Aging and Disability Transportation Center

  1. 1. 2019 National Regional Transportation Conference Mobility Approaches and Needs June 17, 2019 Virginia Dize National Aging and Disability Transportation Center/n4a
  2. 2. MAJOR OBJECTIVES: • Person-centered technical assistance and information & referral • Training: webinars, online courses/forums • Interactive communication and outreach strategy • Coordination and partnership strategy, including stakeholder engagement • Investment in community solutions • Independent program evaluation www.nadtc.org MISSION: To promote the availability of accessible transportation options that serve the needs of Older Adults, People with Disabilities, Caregivers and Communities.
  3. 3. Transportation Needs andAssessment Survey of Older Adults, People with Disabilities, and Caregivers
  4. 4. Major Findings  Most older adults and younger adults with disabilities drive themselves or rely on family and friends to get where they need to go  Caregivers play a pivotal role in helping with transportation needs – and most are happy to help.  Many individuals with disabilities of all ages are concerned about driving and anticipate a time – in the future – when they will no longer be able to drive.  Those who give up driving face big barriers to getting around, experiencing isolation, frustration and feeling dependent and trapped.
  5. 5. Major Findings  Those who don’t drive face access and affordability barriers, including: • Lack of available transportation options • Cost (although people don’t seem to take advantage of discounted rides and voucher programs) • Lack of familiarity with transportation alternatives in their community  There is no single recognized “go-to” information resource for alternative transportation information and assistance. • Many turn to family and friends for help • Few take advantage of local information resources on transportation options  Most hope for more convenient and public transportation alternatives in the future and are open to trying a variety of options, if they are available, affordable and accessible.
  6. 6. Manyrelyonfriendsandfamilyforinformationabouttransportationoptions.SomesearchtheInternet. 6 Q68: I'm going to read a list of places you could go or people you could turn to for information about transportation options and services in your area. For each one, tell me if you have gone there for information about transportation options. (Older adults, n=509 Younger adults with disabilities, n=513) 43% 24% 18% 17% 15% 15% 15% 13% 48% 31% 19% 23% 18% 13% 12% 13% Family, friends, or colleagues Computer search The telephone book Someone living in your community Transportation provider agency Organization that offers services for older adults Senior center Area Agency on Aging Top Tier Information Sources Older adults Younger adults with disabilities 13% 12% 11% 9% 8% 8% 2% 13% 21% 16% 14% 12% 11% 8% Someone at your place of worship Organization that offers services for disabled Aging and Disability Resource Center Library Center for Independent Living A community center Mobility Manager Bottom Tier Information Sources Older adults Younger adults with disabilities
  7. 7. Mosthaveinternetaccess,andmany—especially younger adults—usesocialmedia. 7 Q71: Do you use a computer with Internet service? (Older adults, n=509 Younger adults with disabilities, n=513) Q72: Do you have a mobile phone that allows you to use the Internet, receive and send text messages, and use apps - sometimes called a 'smart phone'? (Older adults, n=509 Younger adults with disabilities, n=513) Q73: Do you use social media, such as Facebook, Twitter, Instagram, Snapchat or LinkedIn? (Older adults, n=509 Younger adults with disabilities, n=513) 86% 90% 69% 87% Older adults Younger adults with disabilities Has Internet Access Total Has Internet Access 92% 97% 55% 83% Older adults Younger adults with disabilities Uses Social Media Darker color: Computer Lighter color: Smartphone
  8. 8. 2017 NADTC Expert Panel  Billy Altom, APRIL  Sherri Clark, ACL  Patrice Earnest, Eldercare Locator  Sarah Green, The Rapid  Kris Lyon, Lane Transit  Tom Page, Michigan 2-1-1  Carrie Porter, Greater WI AAA  Nanette Relave, NASUAD www.nadtc.org 8
  9. 9. www.nadtc.org • How do people in the community know where to go for transportation information? • How do they usually find information? • How can we help them find the right place when they need it? Expert Panel – Critical Issues
  10. 10. www.nadtc.org • Information consistency • Education of callers • Overcoming fear, stigma and misperceptions • Helping people find the options that meet their needs Expert Panel – Critical Issues
  11. 11. Background and Objectives Every Ride Counts
  12. 12. Background and Objectives Campaign Materials Post Cards
  13. 13. Background and Objectives Campaign Materials Flyers and Posters
  14. 14. Background and Objectives Campaign Materials Social Media Images
  15. 15. Background and Objectives Campaign Materials Infographic Help your clients build a transportation road map
  16. 16. Background and Objectives Local Programs Using Every Ride Counts Area Transportation Authority of Central Pennsylvania (ATA), Johnsonburg, PA
  17. 17. Background and Objectives Local Programs Using Every Ride Counts INCOG Area Agency on Aging, Tulsa, OK
  18. 18. Background and Objectives Local Programs Using Every Ride Counts ADRC Buffalo & Pepin Counties, Durand, WI
  19. 19. Background and ObjectivesLearn more at www.nadtc.org/EveryRideCounts
  20. 20. Virginia Dize Co-Director, NADTC 202.872.0888 | vdize@n4a.org contact@nadtc.org 866-983-3222 www.nadtc.org

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