Ucs General Orientation 08.03.09


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Ucs General Orientation 08.03.09

  1. 1. Welcome to Upstate Career Source Serving Cherokee, Spartanburg & Union Counties    TTY: 711 - An equal opportunity employer Auxiliary aids and services available upon request to individuals with disabilities Welcome to Upstate Career Source Upstate Career Source Centers are operated and managed by Arbor E&T, LLC
  2. 2. The Purpose of this Orientation <ul><li>What is Upstate Career Source? </li></ul><ul><li>What does Upstate Career Source offer? </li></ul><ul><li>How do you access our services? </li></ul>
  3. 3. What is Upstate Career Source? <ul><li>Career Source helps prepare and connect people to jobs and jobs to people. We work with businesses seeking employees and individuals preparing for and seeking employment </li></ul><ul><li>We do this together with many community partners! </li></ul><ul><li>All of our services are pre-paid by state and federal tax dollars and are no cost to you! </li></ul>Oversight & Funding Provided by the Upstate Workforce Investment Board
  4. 4. Who Are We? <ul><li>Career Source is more than a place. </li></ul><ul><li>Career Source represents a collaborative partnership with numerous federal & state agencies and local community organizations. </li></ul><ul><li>Some of the Career Source Partners include: </li></ul><ul><li>Arbor Education & Training </li></ul><ul><li>SC Employment Security Commission </li></ul><ul><li>SC Vocational Rehabilitation </li></ul><ul><li>SC Commission for the Blind </li></ul><ul><li>Senior Community Service Employment Program </li></ul><ul><li>Piedmont Community Actions </li></ul><ul><li>Telamon Corporation </li></ul><ul><li>Spartanburg Housing Authority </li></ul><ul><li>Spartanburg Adult Ed/Community Education </li></ul><ul><li>Job Corps </li></ul><ul><li>Spartanburg Community College </li></ul><ul><li>Department of Social Services </li></ul><ul><li>Adult Learning Center </li></ul><ul><li>USC Upstate ACHIEVE Program </li></ul><ul><li>Urban League of the Upstate </li></ul><ul><li>The P.A.C.E Center </li></ul><ul><li>Upstate Fatherhood Coalition </li></ul><ul><li>Upstate Homeless Coalition of SC </li></ul>
  5. 5. What does Career Source offer? EMPLOYMENT SERVICES! <ul><li>Basic Services </li></ul><ul><li>Available to all adults legal to work in the U.S. </li></ul><ul><li>No Eligibility Required </li></ul><ul><li>Resource Room Access </li></ul><ul><li>Workshops </li></ul><ul><li>Job Fairs </li></ul><ul><li>Employer recruitment events </li></ul><ul><li>Services are free </li></ul><ul><li>Expanded Services </li></ul><ul><li>Eligibility Required </li></ul><ul><li>All Basic Services PLUS: </li></ul><ul><ul><li>One on One Career Counseling </li></ul></ul><ul><ul><li>Career Planning </li></ul></ul><ul><ul><li>More intensive assessments </li></ul></ul><ul><ul><li>WorkKeys Assessment and Job Readiness Certificate </li></ul></ul><ul><ul><li>Job placement assistance </li></ul></ul><ul><ul><li>Possible job training scholarship </li></ul></ul>
  6. 6. Self-Directed Services (Available to All Customers) <ul><li>Use of Resource Room </li></ul><ul><li>Computers, faxes, phones, internet, copiers (all for job seeking use) </li></ul><ul><li>Job Boards </li></ul><ul><li>Labor Market Information </li></ul><ul><li>Resource Library </li></ul><ul><li>Career Exploration Tools </li></ul><ul><li>Resume Templates </li></ul><ul><li>Educational Materials </li></ul><ul><li>Partner Materials </li></ul><ul><li>Listings of Upcoming Events </li></ul>
  7. 7. Please let us know if… <ul><li>You were referred to Career Source by one of our Partner organizations </li></ul><ul><li>You have served in the Military </li></ul><ul><li>You are currently receiving Public Assistance </li></ul><ul><li>Your family income is at or below the Poverty Level </li></ul><ul><li>Have been laid off or are having difficulty securing fulltime employment </li></ul>You will receive priority scheduling for possible Expanded Services
  8. 8. Resource Room Guidelines <ul><li>We welcome you to use our resources, but please remember the following guidelines: </li></ul><ul><li>Please sign in on the front computer each time you visit </li></ul><ul><li>We recommend that you find childcare for your children. If bringing small children is absolutely necessary, please be considerate of other job seekers. No one under 18 is allowed to use the equipment. You may be asked to leave if disruptive. </li></ul><ul><li>No weapons (concealed or otherwise) are allowed in Career Source </li></ul><ul><li>Due to space limitations, please limit personal items. Career Source is not responsible for lost or stolen items </li></ul><ul><li>Please turn cell phones off or to vibrate. Please step outside or into the hall to make a call. </li></ul><ul><li>No food or beverages are allowed in the Resource Room. There is a water fountain in the hallway next to the restrooms. </li></ul><ul><li>Appropriate clothing is expected </li></ul><ul><li>All equipment (copier, fax, computers) are for job search ONLY. Violators will be asked to leave and may lose resource room privileges. </li></ul><ul><li>(Complete listing in Welcome Packet) </li></ul>
  9. 9. Where things are located <ul><li>White board stand in the front shows today’s happenings and highlights weekly events </li></ul><ul><li>Job Board on wall up front highlights newest or hottest jobs </li></ul><ul><li>Fax Machine/Phone on wall for job search related business only. Dial 9 to get outside line. Staff will assist with long distance </li></ul><ul><li>Copier on wall next to front desk – 10 page limit per visit </li></ul><ul><li>All computers print to a central printer located at front desk. Please notify staff when you are printing and the information will be given to you. </li></ul><ul><li>Newspapers and Job Materials are on the tables and book shelves </li></ul><ul><li>Information about Partner Services and Training Providers and programs are available throughout the Resource Room </li></ul><ul><li>Tip sheets are available in English & Spanish in center aisle </li></ul><ul><li>Water Fountain and Bathrooms are out the back exit and to the right down the hall </li></ul>
  10. 10. Upstate Career Source Hours of Operation <ul><li>Mon, Wed, Thurs, Fri 8:30 a.m.-5:00 p.m. </li></ul><ul><li>Tue 8:30 a.m.-7:00 p.m. </li></ul><ul><li>(Closed all major holidays) </li></ul>
  11. 11. How do I get started? <ul><li>Attend General Orientation  </li></ul><ul><li>Complete Interest Worksheet  </li></ul><ul><li>Sign Up for Workshops & Information Sessions  </li></ul><ul><li>Read Welcome Packet  </li></ul><ul><li>Register into Virtual One Stop System (VOS)  </li></ul><ul><li>www.sconestop.org </li></ul><ul><li>Register into the Employment Security Commission Job Bank  </li></ul><ul><li>www.scjoblink.org </li></ul><ul><li>Check out www.upstatecareersource.com for event listings  </li></ul><ul><li>Ask our friendly and knowledgeable staff  </li></ul>
  12. 12. Customer Satisfaction Surveys <ul><li>We want to hear from you </li></ul><ul><li>Let us know how we are doing </li></ul><ul><li>Please complete a customer satisfaction survey as you leave Career Source or fill one out online at: www.upstatecareersource.com </li></ul><ul><li>Be sure to tell us how we did and offer suggestions on how to improve </li></ul><ul><li>Each survey will be entered into a monthly drawing </li></ul><ul><li>We always aim to provide high quality customer service and to meet your expectations; however, if you wish to file a formal complaint with our management, please ask to speak with our Resource Center Manager or ask any of one of our staff for a Customer Complaint Form. </li></ul>
  13. 13. Questions???
  14. 14. Thank You! <ul><li>We know that looking for work can seem overwhelming, but we are here to help you with whatever we can! </li></ul><ul><li>Please ask any staff member for assistance! </li></ul>