How to Re-Energize Library Services: Success in Tough Times

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This slide set is from a webinar on re-energizing library services resulting in success in tough times. The focus on using different strategies that maximize resources and assets and minimizes expense in time and money.

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How to Re-Energize Library Services: Success in Tough Times

  1. 1. Richard P. Hulser, Chief Librarian Natural History Museum Los Angeles County SLA SF Webinar October 22, 2013 Smithsonian Astrophysical Laboratory: www.chandra.harvard.edu/photo/2002/0237/
  2. 2. NHM Main Entrance – Before Renovations
  3. 3. Turn perception of library from passive into active source of information and education
  4. 4. Fully manual library operation Library closed almost 4 years (2008-2012) Researchers mainly on their own to obtain content Departments managing own collections  Growing backlog of un-cataloged books Solo librarian with volunteers Tight budget  Limited IT support
  5. 5. • Does your “parent” organization have a vision, mission and strategies for the next 3 – 5 years? What are these? • Library vision, purpose & strategies – including your technology strategies – must support & be aligned with the parent organization Parent Organization Vision & Purpose Library vision & purpose Strategies & technologies Library strategies & technologies
  6. 6.  Physical Resources  People Resources  Policies and Procedures http://flic.kr/p/7S8qtM http://flic.kr/p/5AfGzx
  7. 7. Know or find out what is important to senior management: NHM President’s 3 key factors for successful library: 1. Library is used – physically [and virtually] 2. Everything in the library has a purpose or not be there 3. Technology used wisely and effectively
  8. 8.  Computer equipment  Office furniture  Supplies  Priorities sharing  Infrastructure needs  Strategic initiatives
  9. 9. Formal & Informal Interaction - Similar libraries and not - Multi-type libraries/associations joint events
  10. 10. Other Departments: IT, Marketing, Advancement Negotiate $$$, services, training, marketing etc. Use to enhance services & budget management Professional colleagues Similar Institutions Collaborate with libraries in area
  11. 11.  Added expertise/education on both sides  Willingness to learn  Online grad programs broadens volunteer pool  Limited cost or free labor  Temporary  Reliability  Training  Supervision  Not substitute for staff
  12. 12. foursquare
  13. 13. Supplies the rationale and priorities for funding Ensures priorities are addressed in a timely and appropriate way Increases alignment with library long-term planning, IT plans and institutional strategy (win-win-win)
  14. 14. Richard P. Hulser
  15. 15.  Functionality more affordable than local install  Expands access of holdings from desktops  Reduces time needed by local IT support  Creation of specialized digital libraries using EOS KnowledgeBuilder:  Consulting reports for Education/Exhibits Department  Extensive map and natural history art collections  NHM scholarly publications full text access  Potential for expanded access to 30+ special collections text & images  EOSi KnowledgeBuilder & OCLC CONTENTdm® comparison Richard P. Hulser
  16. 16. Richard P. Hulser 213.763.3387 rhulser@nhm.org

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