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Rbms 45 Min Tfm Show Final 4.10.06

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Rbms 45 Min Tfm Show Final 4.10.06

  1. 1. Reality Based Management Systems
  2. 2. Introduction
  3. 3. History <ul><li>Smith Kline Beecham </li></ul><ul><li>Protectoseal </li></ul><ul><li>Wm. Wrigley Jr. Company </li></ul><ul><ul><li>Safety Culture </li></ul></ul><ul><li>URS/BP Alliance </li></ul><ul><ul><li>World Class EHS </li></ul></ul>
  4. 4. Benefits <ul><li>Reality Based Management Systems </li></ul><ul><li>Reduced operating costs </li></ul><ul><li>Lower accident and injuries </li></ul><ul><li>Links key objectives on the project </li></ul><ul><li>Project represents true tasks </li></ul><ul><li>Document related to work tasks </li></ul><ul><li>Establish clear lines of communication </li></ul><ul><li>Establishes the correct hazard controls </li></ul>
  5. 5. Definition <ul><li>Reality Based Management Systems (RBMS) </li></ul><ul><li>Involvement of all employees in the management process through linked elements and communication, with true reality of tasks communicated in the RBMS documents by allowing for time and planning. </li></ul>
  6. 6. Definition <ul><li>Reality Based Management Systems (RBMS) </li></ul><ul><li>Applies the perspective of employees in real work situations to the overall management system. Integrates all employees in a bottom-up, employee-centered management process that targets the key elements and seven principles of RBMS. </li></ul>
  7. 7. Seven Principles <ul><li>Measure performance </li></ul><ul><li>Participation at all levels that develops leadership </li></ul><ul><li>Use real world tasks </li></ul><ul><li>Foster respect and truth </li></ul><ul><li>Perform hazard assessments on key target risks </li></ul><ul><li>Organize project tasks and prevents retrofits </li></ul><ul><li>Training performed on target hazards </li></ul>
  8. 8. 14 Elements <ul><li>Plan, Measure, and Improve </li></ul><ul><li>Employee participation </li></ul><ul><li>Leadership </li></ul><ul><li>Roles and responsibilities </li></ul><ul><li>Behaviors </li></ul><ul><li>Hierarchy of controls/hazard analysis </li></ul><ul><li>Reality based engineering (safety by design) </li></ul>
  9. 9. 14 Elements <ul><li>Plan, Measure, and Improve </li></ul><ul><li>7. Communication and training on key project hazards </li></ul><ul><li>8. Document control </li></ul><ul><li>9. Measure/performance metrics </li></ul><ul><li>10. Incident investigation/near-miss reporting </li></ul><ul><li>11. Audits/inspections </li></ul><ul><li>12. Evaluation of corrective action </li></ul><ul><li>13. Safety committee </li></ul><ul><li>14. Management review </li></ul>
  10. 10. Employee Participation
  11. 11. Employee Participation <ul><li>At All Levels of the Project </li></ul><ul><li>Working with hazards </li></ul><ul><li>Invite employees to </li></ul><ul><ul><li>Plan </li></ul></ul><ul><ul><li>Implement </li></ul></ul><ul><ul><li>Evaluate </li></ul></ul>
  12. 12. Leadership
  13. 13. Leadership <ul><li>Emotionally intelligent </li></ul><ul><li>Goal-oriented </li></ul><ul><li>Results-oriented </li></ul><ul><li>Planner </li></ul><ul><li>Hands-on </li></ul><ul><li>Focused and responsible </li></ul><ul><li>Team builder </li></ul>
  14. 14. Roles & Responsibility <ul><li>Supervisors/managers have face-to-face interaction with teams </li></ul><ul><li>Clear goals and objectives </li></ul><ul><li>Define roles and responsibility </li></ul><ul><li>Project integration of Environmental Health and Safety (EHS) into the business systems </li></ul><ul><li>Allow for financial support and time </li></ul><ul><li>Define Standard Operating Procedures (SOP) linked to training </li></ul>
  15. 15. Behaviors
  16. 16. Behaviors <ul><li>Reward safe behavior and recognition </li></ul><ul><li>Positive attitudes are developed by truth and reality of tasks </li></ul><ul><li>Respect and care about others </li></ul><ul><li>Observe behavior </li></ul><ul><li>Identify conflicting behavior and take action </li></ul>
  17. 17. Hierarchy of Controls <ul><ul><li>Safety Glasses </li></ul></ul><ul><ul><li>Hearing Protection </li></ul></ul><ul><ul><li>Respirators </li></ul></ul><ul><ul><li>Gloves </li></ul></ul>5) Personal Protective Equipment LEAST EFFECTIVE <ul><ul><li>Safe Job Procedures </li></ul></ul><ul><ul><li>Work Instructions </li></ul></ul><ul><ul><li>Inspections </li></ul></ul><ul><ul><li>Training </li></ul></ul><ul><ul><li>Hazard Assessments </li></ul></ul>4) Administrative Controls <ul><ul><li>Signs </li></ul></ul><ul><ul><li>Backup Alarms </li></ul></ul><ul><ul><li>Beepers </li></ul></ul><ul><ul><li>Horns </li></ul></ul>3) Warnings <ul><ul><li>Ventilation </li></ul></ul><ul><ul><li>Machine Guarding </li></ul></ul><ul><ul><li>Ergonomics </li></ul></ul><ul><ul><li>Remote Reader </li></ul></ul>2) Engineering Controls <ul><ul><li>Substitute<Hazardous </li></ul></ul><ul><ul><li>Reduce Speed Force </li></ul></ul><ul><ul><li>Change Process </li></ul></ul>MOST EFFECTIVE 1) Elimination or Substitution Examples Controls
  18. 18. Hierarchy of Controls <ul><li>Nature and extent of the risk controlled </li></ul><ul><li>Degree of risk reduction desired </li></ul><ul><li>Requirements of applicable federal and state standards </li></ul><ul><li>Best practices recognized </li></ul><ul><li>Available technologies </li></ul><ul><li>Cost-effectiveness </li></ul><ul><li>Internal organization standards </li></ul>
  19. 19. Hazard Analysis Safe Work Plan Hazard Analysis
  20. 20. Hazard Analysis <ul><li>Three Levels of Project Hazard Analysis </li></ul><ul><li>Level 1 - Project-Specific Plans </li></ul><ul><ul><ul><li>Design Phase of Project </li></ul></ul></ul><ul><ul><ul><li>Safety Management Standards by Risk Profile </li></ul></ul></ul><ul><ul><ul><li>Specific Tasks on Project </li></ul></ul></ul><ul><li>Level 2 - Work Activity/Phase </li></ul><ul><ul><ul><li>Risk Control Profile </li></ul></ul></ul><ul><ul><ul><li>Safety by Design Controls Equipment </li></ul></ul></ul><ul><li>Level 3 - Daily Task Analysis/Tool Box </li></ul><ul><ul><ul><li>Discuss Specific Risks and Controls </li></ul></ul></ul><ul><ul><ul><li>Establish Task and Equipment Material List </li></ul></ul></ul>
  21. 21. Reality Based Engineering
  22. 22. Reality Based Engineering <ul><li>Safety by design </li></ul><ul><li>New process/operation/equipment </li></ul><ul><li>Changes to existing operation </li></ul><ul><li>Management of Change (MOC) </li></ul><ul><ul><li>Identify tasks </li></ul></ul><ul><ul><li>Hazard associated with human factors </li></ul></ul><ul><ul><li>Control measures </li></ul></ul><ul><ul><li>Regulations/codes </li></ul></ul><ul><ul><li>Scope and degree of design review </li></ul></ul>
  23. 23. Communication
  24. 24. Communication <ul><li>Reality based training and awareness </li></ul><ul><li>Training awareness linked to hazard assessment targets </li></ul><ul><li>Training matrix includes compliance, policies, and hazards </li></ul><ul><li>Employees exposed to hazard edit forms and documents </li></ul>
  25. 25. Communication <ul><li>Triangle of communication - face-to-face, phone, and e-mail </li></ul><ul><li>Keep communications simple, open, and direct </li></ul><ul><li>Use verbal communication and checklists </li></ul><ul><li>Ask questions and verify communication </li></ul>
  26. 26. Document Control
  27. 27. Document Control <ul><li>ISO style of document control </li></ul><ul><li>Updates annually </li></ul><ul><li>Document format consistent </li></ul><ul><li>Dates of revision </li></ul><ul><li>Readable, identifiable and accessible </li></ul><ul><li>All documents electronic with back-up </li></ul><ul><li>Document review - PM, EHS manager, employees, and safety committee </li></ul><ul><li>Obsolete documents removed from all points of issue and points of use </li></ul>
  28. 28. Measure
  29. 29. Measure <ul><li>Measure real performance not numbers </li></ul><ul><li>Attainability </li></ul><ul><li>Specify key target risks </li></ul><ul><li>Base on leading indicators </li></ul><ul><li>System improvements </li></ul><ul><li>Achieving objectives </li></ul><ul><li>Not only injuries and illness </li></ul><ul><li>Measure to improve or manage process </li></ul>
  30. 30. Performance Metrics
  31. 31. Performance Metrics <ul><li>Identify critical activities </li></ul><ul><li>Analyze key controls </li></ul><ul><li>Drive appropriate behavior </li></ul><ul><li>Establish goals and targets </li></ul><ul><li>Assign responsibility </li></ul><ul><li>Take corrective action </li></ul><ul><li>Review measurements </li></ul>
  32. 32. Incident Investigation
  33. 33. Incident Investigation <ul><li>Follow the safety management standard </li></ul><ul><li>Incident calling tree </li></ul><ul><li>Emergency calling cards </li></ul><ul><li>Train employees on incident reporting </li></ul><ul><li>All incidents reviewed by EHS professional </li></ul>
  34. 34. Audits/Inspections
  35. 35. Audits/Inspections <ul><li>Audits cover facility hazard profile </li></ul><ul><li>Inspections developed by employees and safety committee </li></ul><ul><li>Metrics linked to audits and inspections </li></ul><ul><li>Linked to communication and training </li></ul><ul><li>Performed by employees </li></ul>
  36. 36. Corrective Actions
  37. 37. Corrective Actions <ul><li>Issues are reported and corrected </li></ul><ul><li>Work orders issued to repair equipment </li></ul><ul><li>Safety committee establishes action items monthly </li></ul><ul><li>Near-miss reporting with follow-up </li></ul>
  38. 38. Safety Committee
  39. 39. Safety Committee <ul><li>Establish team participation </li></ul><ul><li>Initial/ongoing review </li></ul><ul><li>Safety moments </li></ul><ul><li>Develop action list </li></ul><ul><li>Review 14 elements of RBMS </li></ul><ul><li>Near-misses </li></ul><ul><li>Lessons learned </li></ul><ul><li>Issues that need immediate action </li></ul>
  40. 40. Management Review
  41. 41. Management Review <ul><li>Relate to business management system </li></ul><ul><li>Hazard and control </li></ul><ul><li>Resources </li></ul><ul><li>Regulations and standards </li></ul><ul><li>Other relevant activities </li></ul>
  42. 42. Accomplishments <ul><li>Systems Management Process </li></ul><ul><ul><li>Reduced operating costs </li></ul></ul><ul><ul><li>Better employee performance </li></ul></ul><ul><ul><li>Simple standard operating procedures </li></ul></ul><ul><ul><li>Reduced accidents </li></ul></ul><ul><ul><li>Increased employee participation </li></ul></ul><ul><ul><li>Management is respected </li></ul></ul><ul><ul><li>Open lines of communication </li></ul></ul><ul><ul><li>MOC includes safety by design </li></ul></ul>
  43. 43. Conclusion <ul><li>Reality Based Management Systems </li></ul><ul><li>Links key objectives on the project </li></ul><ul><li>Project represents true tasks </li></ul><ul><li>Documents designed and edited by teams </li></ul><ul><li>Clear communication </li></ul><ul><li>Identifies/establishes correct hazards controls </li></ul><ul><li>All about people </li></ul>
  44. 44. Contact Info <ul><li>Rich Petitte </li></ul><ul><li>URS Corporation </li></ul><ul><li>100 S. Wacker Drive </li></ul><ul><li>Suite 500 </li></ul><ul><li>Chicago, IL 60606 </li></ul><ul><li>312.697.7254 </li></ul><ul><li>[email_address] </li></ul>

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