6. ZCM History 10.0 released in August 2007 10.1 released in August 2008 10.2 released in May 2009 10.3 released in December 2009 11.0 to be released end 2010 (November 11th) 6
9. ZENworks Virtual Appliance VMWare ESX-based virtual appliance of ZCM (ZCM, ZPM, ZAM) for deployment, reducing overall rollout times Built on top of SUSE Studio, industry's fastest growing appliance program (www.susestudio.com) -- 250,000 appliances built to date! 9
10. ZENworks Virtual Appliance Cost effective deployment option reduces costs No HW builds, OS / app installs, or Microsoft CALs required Plug and play – no installation necessary 10
11. ZCM 11 General Enhancements New UI and icons New Imaging Bundle flags Asset Inventory, Hyper-V and IPMI support 11
13. Architectural Changes 64-Bit JVM Allows the ZCM server code to access > 4GB of ram Tomcat 6.0 Upgraded to latest version for support reasons Changes to the ZENworks Adaptive Agent (ZAA) .NET Agent for Windows Now uses .NET 3.51 Framework Was required by the ZESM 4.1 Client code that was added to the Agent And the XPlat (cross platform) Agent for Linux Written in Java on the OSGI Framework for portability In SP1 time frame will run on Mac and Solaris ZESM functionality as a Core Agent Component Notion of “location” cuts across all features of the ZAA Replaces Closest Server Rules 13
14. Architectural Changes Changes to System Update If System Update detects a 64-bit OS running on a 64-bit box, JVM and Java Libraries are upgraded to 64-bit code But on Windows Primaries and Satellites the updated 64-bit code remains in the Windows 32-bit system folder System Requirement has been added for updating existing ZAA Used to check for .NET 3.51 Framework being installed on managed device Allows Linux Devices to be known by NCC without direct contact Customer must purchase maintenance entitlement in order for System Update to get patches from NCC Is required to move from ZCM 11 to ZCM 11 SP1 A Primary will need access to the Internet Or download a zip file from NCC and import it into the zone 14
16. Integrated Endpoint Security Integrated Endpoint Security Modular, plural policies provides greater flexibility and control Location Awareness Across Entire Product Line Provides greater control and management for the mobile user Connects the user to local resources based on location Define endpoint throttling rates based on the location's bandwidth considerations Enforce policies or access to applications to only when the device is in a specific location 16
48. vPro/iAMT support vPro Defined: Specification for out-of-band management of network devices iAMT is one part of this specification. We support iAMT version 3.0 and above iAMT provides for connecting to a machine without having an OS booted or the ZAA on the machine. Communications to the device happens via TCP connection Is a TCP/IP stack built onto Intel's iAMT chip This chip has its own IP address iAMT Features implemented in ZCM 11: Discovery of machines that can support iAMT Provisioning of discovered machines Once provisioned you can - Power On, Power Off. Reset, and Power Cycle Reset the machine 48
49. vPro/iAMT support We're laying the foundation in this release Future releases will probably provide: KVM at the hardware level Controlling the device's keyboard, video, and mouse over TCP Serial-over-LAN Provides remote access to the machine's BIOS configuration IDE Redirection Re-directs the initial access to the disk to a raw disk image on a server. Machine boots this image without needing any of the ZCM back-end imaging services 49
50. vPro/iAMT support Provisioning an iAMT Machine: Process that brings the machine to a state where it can be managed out-of-band Provisioning Modes - SMB Mode (also called one-touch provisioning) Means configuring the machine's BIOS manually to support iAMT Includes a user name, password, IP address of iAMT chip, & IP address of the provisioning Not recommended for sites with more than a 100 devices Enterprise Mode (also called zero-touch provisioning) Requires the use of DHCP and DNS DHCP must provide Option 15 (DNS domain name option) DNS is used to resolve the name of the Provisioning Server (ZCM Primary) DNS record must be for a host named - ProvisionServer 50
97. Bundle Changes No more directive and file bundles Replaced by Action Types 97
98. Bundle and Policy Change Management Provides ability to properly test changes to bundles and policies prior to distributing them to production devices Introduces published and sandbox versions of content Only devices or users flagged as “test” use the sandbox version 98
165. System Update In ZENworks 11 or later, you need to activate the System Update entitlement to obtain updates to the ZENworks 11 software on a timely basis. Before activating the entitlement, ensure that the Primary Server you want to use to activate the entitlement can communicate with the NCC server. 165
166. System Update If System Update detects a 64-bit OS running on a 64-bit box, JVM and Java Libraries are upgraded to 64-bit code But on Windows Primaries and Satellites the updated 64-bit code remains in the Windows 32-bit system folder 166
167. System Update System Requirement has been added for updating existing ZAA Used to check for .NET 3.51 Framework being installed on managed device Allows Linux Devices to be known by NCC without direct contact 167
168. System Update Customer must purchase maintenance entitlement in order for System Update to get patches from NCC Is required to move from ZCM 11 to ZCM 11 SP1 A Primary will need access to the Internet Or download a zip file from NCC and import it into the zone 168
174. Novell Service Desk Single solution with two editions that address different requirements Novell Service Desk - Incident management For I.T departments focused on day to day operations Novell Service Desk - ITIL service management For I.T departments focused on providing long term services to the rest of the organization 174
175. Novell Service Desk Move between editions easily by entering a new license key No re-installed necessary Every ZENworks Configuration Management customer with current maintenance will receive two free licenses of Novell Service Desk - Incident management 175