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Instant messaging-final

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Instant messaging-final

  1. 1. Instant Messaging (IM) Biswaranjan Rout, CEB, Sept ‘10
  2. 2. Slide 2 Because Conversation Matters! The drawback of Email as a conversation tool: Conversation is compulsory for: <ul><li>Business Communication </li></ul><ul><li>Social Interaction </li></ul>Email is NOT real time conversation. Email is like posting a letter and waiting for a reply, Of course time taken for delivery of messages is very fast. Emails can be used for communication, but NOT for conversation.
  3. 3. Slide 3 Instant messaging (IM) is a form of real-time communication between two or more people based on typed text. The text is conveyed via computers connected over a network such as the Internet. In simple words, IM allows you to have live chats with friends and family. What is Instant Messaging? The process: www www Web Server Client Client Transfer of text messages
  4. 4. Slide 4 Why IM? <ul><li>Conversations take place in real time. </li></ul><ul><li>No waiting for an e-mail response or a call to be returned. </li></ul><ul><li>It’s free and accessible wherever Internet access is available. </li></ul><ul><li>IM chats are often very causal and more informal than letters or e-mails. </li></ul><ul><li>IM takes multi-tasking to a new level. Phone calls, web surfing, and IM can all be done simultaneously. </li></ul>
  5. 5. Slide 5 Getting started: <ul><li>Choose an IM service (Yahoo!, AOL, and MSN are some of the most popular). </li></ul><ul><li>Download the free software. </li></ul><ul><li>Sign in with a username and password. </li></ul><ul><li>Choose a screen name that you can remember and that is descriptive. </li></ul><ul><li>Add friends to your Buddy List, allowing you to see when they are online. </li></ul><ul><li>Have your friends add you to their lists. </li></ul><ul><li>Start chatting! </li></ul>Popular IM Services:
  6. 6. Slide 6 Some Statistics about IM usage: Who uses IM? How often? <ul><li>42% of Internet users—more than 53 million American adults—reported using instant messaging. </li></ul><ul><li>36% of IM users said they used IM every day. </li></ul><ul><li>63% said they used IM at least several times a week. </li></ul>IM Usage by Age Group: Gen Y (ages 18-27) 62% Gen X (ages 28-39) 37% Trailing Boomers (ages 40-49) 33% Leading Boomers (ages 50-58) 29% Matures (ages 59-68) 25% After Work (ages 69+) 29%
  7. 7. Slide 7 Instant Messaging on the Web: <ul><li>Many IM services are now available in a scaled down version that uses just a web browser. </li></ul><ul><li>No installation is required and you can use it anywhere Internet access is available. </li></ul>Popular Web Messaging Services: Yahoo Messenger for the web AIM Express MSN Web Messenger Gmail Messenger
  8. 8. Slide 8 A variant of IM (Random Messaging): <ul><li>Omegle.com is an example of an IM service where you talk to strangers. </li></ul><ul><li>Two people are randomly picked up from the list of people logged on. </li></ul>Omegle.com:
  9. 9. Slide 9 A chat session between random users by the names of “You” and “Stranger” in Omegle. Omegle is aimed at making new friends.
  10. 10. Slide 10 Tools used in IM: Emoticons: Smileys: Emoticons = Emotions + Icons An emoticon is a sequence of characters that express an emotion. : ) Happy : ( Sad : | Disgusted :-X Sealed Lips >: ) Evil <ul><li>Smileys are small pictures that resemble human faces that denote an emotion </li></ul><ul><li>Most IM services come with a standard menu of smileys and more can be downloaded on various web sites </li></ul>
  11. 11. Commonly Used Set of Smileys: Slide 11
  12. 12. Security Concerns: <ul><li>Security concerns with IM are similar to those with e-mail. </li></ul><ul><li>Basic common sense always applies. </li></ul><ul><li>Do not give personal information to strangers, never type sensitive information like a credit card number or ATM PIN in an IM. </li></ul>IM Culture: <ul><li>Use frequent, shorter messages </li></ul><ul><li>Don’t worry about typos or misspelling </li></ul><ul><li>Capitalization and punctuation are optional </li></ul>Slide 12 Some abbreviations used in IM: <ul><ul><li>LOL – laugh out loud </li></ul></ul><ul><ul><li>BRB – be right back </li></ul></ul><ul><ul><li>AFK – away from keyboard </li></ul></ul><ul><ul><li>BTW – by the way </li></ul></ul>
  13. 13. Slide 13 <ul><li>Problem: </li></ul><ul><li>IM services that don’t “talk” to each other. </li></ul><ul><li>Solution: </li></ul><ul><li>Create accounts on multiple IM services. </li></ul><ul><ul><li>Login to all accounts at once. </li></ul></ul><ul><ul><li>Downside = multiple windows. </li></ul></ul><ul><ul><li>Use IM aggregator software to monitor multiple IM accounts </li></ul></ul><ul><ul><li>through one interface. </li></ul></ul>Compatibility Issues:
  14. 14. <ul><li>Trillian: http://www.ceruleanstudios.com/ </li></ul><ul><li>Pidgin: http://www.pidgin.im </li></ul><ul><li>Meebo: http://www.meebo.com </li></ul><ul><ul><li>Web-based! Nothing to install! </li></ul></ul><ul><ul><li>Works even if IM is blocked </li></ul></ul>Lets you login to and monitor multiple IM accounts through one client. Examples include: Integrator Software: Slide 14
  15. 15. Slide 15 Questions? Biswaranjan Rout 7 th Sem, CSE Reg: 0701219-121 9040-9050-21 / 674-274-3572

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