Network to Win! Keynote presentation at Kreston International Global Conference

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Slides to opening keynote by Ross Dawson at Kreston International's 'Network to Win' Global Conference 2009

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Network to Win! Keynote presentation at Kreston International Global Conference

  1. 1. Network to WIN! Ross Dawson Futurist, Keynote Speaker, Strategy Advisor, Author www.rossdawson.com
  2. 2. Source : US DoC; Cap Gemini Ernst & Young
  3. 6. Taking diverging paths
  4. 10. EXPONENTIAL DRIVERS COMMODITIZATION EXPECTATIONS
  5. 11. EXPONENTIAL DRIVERS COMMODITIZATION EXPECTATIONS
  6. 12. Bandwidth grows Source : Cisco, Approaching the Zettabyte Era
  7. 13. Computing power soars
  8. 15. EXPONENTIAL DRIVERS COMMODITIZATION EXPECTATIONS
  9. 17. Transparency drives business relationships
  10. 18. EXPONENTIAL DRIVERS COMMODITIZATION EXPECTATIONS
  11. 19. We expect more
  12. 20. More money and more refined taste
  13. 21. Accountability for everything
  14. 22. EXPONENTIAL DRIVERS Bandwidth Processing power Man-machine interfaces COMMODITIZATION Efficiency Speed Global markets Information access EXPECTATIONS Aspiration Luxury Participation Accountability
  15. 24. EXPONENTIAL DRIVERS Bandwidth Processing power Man-machine interfaces COMMODITIZATION Efficiency Speed Global markets Information access EXPECTATIONS Aspiration Luxury Participation Accountability
  16. 25. The Future of Business is Relationships
  17. 26. It’s a small world...
  18. 27. How organizations really work
  19. 28. “ An organization is a set of relationships that are persistent over time.” Kevin Kelly
  20. 29. Gaps in communication
  21. 30. Networks in client relationships
  22. 31. The value of boundary spanners
  23. 32. Firm Client Capabilities Opportunities How networks drive professional services
  24. 33. Bringing together expertise <ul><li>Awareness of capabilities </li></ul><ul><li>Understanding of those capabilities </li></ul><ul><li>Confidence in those capabilities </li></ul><ul><li>Personal trust </li></ul><ul><li>Action! </li></ul>
  25. 34. The reality of organizations Competence Likeability High High Low Low
  26. 36. A zero-sum game
  27. 37. The creations of a beautiful mind
  28. 38. The Prisoners’ Dilemma
  29. 39. Tosca doesn’t cooperate
  30. 40. A deadly game of tit-for-tat
  31. 41. Miscommunication is easy! Intention Language Communication Reception Deletion Distortion Interpretation
  32. 42. Trust development Past Experience/ Reputation Trust level Extend trust/ take risk Extend trust/ take risk Past Experience/ Reputation Past Experience/ Reputation
  33. 43. Progressing step by step
  34. 44. Lessons on trust <ul><li>Extend trust first! </li></ul><ul><li>Get to know each other </li></ul><ul><li>Build trust by steps </li></ul><ul><li>Communicate clearly </li></ul><ul><li>Forgive… </li></ul><ul><li>...and allow for miscommunication </li></ul>
  35. 45. Foundations of trust Behaviors Beliefs Values What’s visible
  36. 47. Network leaders show how to create value together
  37. 48. Characteristics of network leaders Behaviors Beliefs Values What’s visible
  38. 49. Characteristics of network leaders <ul><li>Values </li></ul><ul><li>Respect for others </li></ul><ul><li>Contribution to a better world </li></ul><ul><li>Honesty </li></ul><ul><li>Openness </li></ul>Behaviors Beliefs Values What’s visible
  39. 50. Characteristics of network leaders <ul><li>Beliefs </li></ul><ul><li>Relationships matter most </li></ul><ul><li>People are interesting </li></ul><ul><li>Everyone can win </li></ul><ul><li>Most people are trustworthy </li></ul><ul><li>Uncertainty is an opportunity </li></ul>Behaviors Beliefs Values What’s visible
  40. 51. Characteristics of network leaders <ul><li>Behaviors </li></ul><ul><li>Connecting others </li></ul><ul><li>Listening </li></ul><ul><li>Communicating a vision </li></ul><ul><li>Seeking contributions </li></ul><ul><li>Acknowledging contributions </li></ul><ul><li>Focus on the person </li></ul><ul><li>Avoid miscommunication </li></ul><ul><li>Invest in relationships </li></ul>Behaviors Beliefs Values What’s visible
  41. 52. Network leaders
  42. 53. Creating happy accidents
  43. 54. The great connector
  44. 55. The heart of professional services
  45. 56. Research shows high-performers… <ul><li>Are NOT : </li></ul><ul><li>Smarter </li></ul><ul><li>More expert </li></ul><ul><li>More organized </li></ul><ul><li>More social </li></ul><ul><li>More motivated </li></ul><ul><li>More creative </li></ul><ul><li>More risk-oriented </li></ul><ul><li>More technology-oriented </li></ul><ul><li>They: </li></ul><ul><li>Actively build networks </li></ul><ul><li>Learn and develop relevant expertise </li></ul>
  46. 57. High-performance networks Diversity Awareness Visibility Dynamic Investment
  47. 58. Enabling information sharing Proprietary Proprietary Trusted Open
  48. 60. Are you an energizer?
  49. 61. How to be an energizer <ul><li>Have and communicate a compelling vision </li></ul><ul><li>Seek and acknowledge quality contributions </li></ul><ul><li>Make and fulfill commitments </li></ul><ul><li>Be a connector! </li></ul>
  50. 62. Free resources, chapters, downloads: www.rossdawsonblog.com

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