Rosie FarrerNESTA
•   About NESTA•   NESTA & Ageing•   Age Unlimited programme•   Age Unlimited projects•   Things to think about
About NESTA
“Our society is facing complexchallenges, but our publicservices are not set up to cope.Radical thinking is needed -which ...
NESTA & Ageing
Life expectancy, healthy lifeexpectancy and EU–healthy life       Source: ONSexpectancy at birth, Great Britain1981–2006
Impact of        Source: OBRdemographicchange on PSND
“Just because I’m over 60nobody wants to sell meanything any more.”          – Germaine Greer
• Prevention – people in their 50s and 60s• Planning for retirement and extending  working lives• Keeping people active an...
• Engaging citizens in the design and delivery of  services to solve problems:   • develop more impactful and cost effecti...
• Working with novice community entrepreneurs in  their 50s and 60s• Developing ventures and community projects to  remain...
• Organisations working to involve users in the design  and delivery of new services
•   Call for ideas – 250 applications•   Two day workshop – 30 organisations•   28 applications received at second stage• ...
Age Unlimited Projects
She is developing apre-retirementplanning service thatwill be delivered inthe community bycommunity members.
•   New thinking and methods•   Involving users and purchasers•   Testing in the community•   Rethinking funding models
• Community Builder’s Approach to  Theory of Change• Map from the problem the project  aimed to solve through to outputs, ...
• Interviews with prospective service  users• Theme insights• Testing and co-design
This is Jane and Simon from CoventryUniversityIn partnership withCoventry NHS Trustthey are developing aservice for pre-re...
Things to think about
The importance                                                of insights to                                              ...
• Testing and refining leads to  confidence in the idea• Building capacity to approach  problems differently is hard but d...
• Evaluation over the next 6 months• Sharing innovation in ageing• Broader lessons on involving users  and building capaci...
rosie.farrer@nesta.org.ukTwitter: @nesta_ukTwitter: @rosiefarrer
Service Design for Successful Ageing
Service Design for Successful Ageing
Service Design for Successful Ageing
Service Design for Successful Ageing
Service Design for Successful Ageing
Service Design for Successful Ageing
Service Design for Successful Ageing
Service Design for Successful Ageing
Service Design for Successful Ageing
Service Design for Successful Ageing
Service Design for Successful Ageing
Service Design for Successful Ageing
Service Design for Successful Ageing
Service Design for Successful Ageing
Service Design for Successful Ageing
Service Design for Successful Ageing
Upcoming SlideShare
Loading in …5
×

Service Design for Successful Ageing

373 views

Published on

Details of NESTA's Age Unlimited programme which has been developing and trialling new services that help people in their 50’s and 60’s to continue contributing to society through work and voluntary activity and keep socially active and networked in their local community so that ageing becomes a positive experience. Profiles a project being developed by the Beth Johnson Foundation.

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
373
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
9
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Service Design for Successful Ageing

  1. 1. Rosie FarrerNESTA
  2. 2. • About NESTA• NESTA & Ageing• Age Unlimited programme• Age Unlimited projects• Things to think about
  3. 3. About NESTA
  4. 4. “Our society is facing complexchallenges, but our publicservices are not set up to cope.Radical thinking is needed -which is why NESTA hascreated The Public ServicesLab.”www.nesta.org.uk
  5. 5. NESTA & Ageing
  6. 6. Life expectancy, healthy lifeexpectancy and EU–healthy life Source: ONSexpectancy at birth, Great Britain1981–2006
  7. 7. Impact of Source: OBRdemographicchange on PSND
  8. 8. “Just because I’m over 60nobody wants to sell meanything any more.” – Germaine Greer
  9. 9. • Prevention – people in their 50s and 60s• Planning for retirement and extending working lives• Keeping people active and engaged
  10. 10. • Engaging citizens in the design and delivery of services to solve problems: • develop more impactful and cost effective services that resonate with users • stimulate behaviour change leading to more resilient ageing• Building capacity to use new methods to design services
  11. 11. • Working with novice community entrepreneurs in their 50s and 60s• Developing ventures and community projects to remain active and engaged as they move into retirement
  12. 12. • Organisations working to involve users in the design and delivery of new services
  13. 13. • Call for ideas – 250 applications• Two day workshop – 30 organisations• 28 applications received at second stage• 10 organisations selected• £50k and non financial support• Support and new methods
  14. 14. Age Unlimited Projects
  15. 15. She is developing apre-retirementplanning service thatwill be delivered inthe community bycommunity members.
  16. 16. • New thinking and methods• Involving users and purchasers• Testing in the community• Rethinking funding models
  17. 17. • Community Builder’s Approach to Theory of Change• Map from the problem the project aimed to solve through to outputs, outcomes and long term impacts.
  18. 18. • Interviews with prospective service users• Theme insights• Testing and co-design
  19. 19. This is Jane and Simon from CoventryUniversityIn partnership withCoventry NHS Trustthey are developing aservice for pre-retirement planningand transitionamongst healthworkers
  20. 20. Things to think about
  21. 21. The importance of insights to challenge Support and assumptions finance providedStaged process;initial low barriers Using theoryto entry of change to Involve define impacts prospective and outcomes users and Test, test purchasers early and test on some more Develop ideas before Involving users selection in the design and delivery of services
  22. 22. • Testing and refining leads to confidence in the idea• Building capacity to approach problems differently is hard but doable• Users provide productive disruption• Methods and mindsets change the culture
  23. 23. • Evaluation over the next 6 months• Sharing innovation in ageing• Broader lessons on involving users and building capacity to use service design methods
  24. 24. rosie.farrer@nesta.org.ukTwitter: @nesta_ukTwitter: @rosiefarrer

×