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Fine Tune Your Mobile Marketing Strategy

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This POV document from social media agency Room 214 will guide you through creating an expert mobile marketing strategy.

We will teach you to ask the right questions, give you tools to sell your co-workers on mobile tactics, and provide specific tactics and examples to help you succeed.

This is your guide for becoming a leader in mobile marketing.

This POV document from social media agency Room 214 will guide you through creating an expert mobile marketing strategy.

We will teach you to ask the right questions, give you tools to sell your co-workers on mobile tactics, and provide specific tactics and examples to help you succeed.

This is your guide for becoming a leader in mobile marketing.

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Fine Tune Your Mobile Marketing Strategy

  1. 1. MOBILE STRATEGY
  2. 2. Room 214 || MOBILE STRATEGY Mobile Strategy Ten Reasons Why Mobile Matters There’s been a lot of buzz around mobile marketing and rightfully so. The adoption and usage statistics support mobile as a critical marketing channel in 2012 and beyond. Here are ten reasons why mobile cannot be overlooked in your marketing strategy. 1. The majority of your customers use mobile devices. Market research from Nielsen reports that Smartphone adoption is outpacing feature phones. Google Insights states that over 50% of all U.S. adults own a smartphone as of the beginning of 2012. 2. Mobile media data usage is on the rise. ComScore shares that more than half of U.S. mobile phone owners browse the mobile Internet, use applications or download content. If you include SMS the audience grows to 76%. 3. Mobile Internet has gone mainstream. According to Google Insights 81% of smartphone users browse the Internet in a typical week. 77% use a search engine and 48% watch videos. 4. Mobile search is the largest growing trend among cell phone users. Google mobile search “Over 50% of all volume has increased 400% in the past year. U.S. adults own 5. Shopping experiences are happening on mobile. ComScore reports that 46% of mobile users a smartphone.” perform shopping activities. Top activities include product comparisons, local store search, coupons and product details. ROOM214.COM | INFO@ROOM214.COM | 866.624.1851 | @ROOM_214 | FACEBOOK.COM/ROOM214
  3. 3. Room 214 || MOBILE STRATEGY 6. Smartphone competition pushes innovation. “In a typical week, Android continues to lead the U.S. smartphone market share, but with the multitude of platforms and service 81% of smartphone providers the competition pushes each other to innovate. users browse the 7. Mobile is a way to connect with your customer Internet.” anywhere they are. Mobile devices are always on and can be accessed everywhere which can extend your marketing programs beyond the session based experiences. 8. Mobile provides rich brand experiences. Mobile is versatile, making brands extend their marketing programs in a multitude of ways – video, text, photo, location-based incentives, QR codes, gaming, apps, the list continues. 9. Mobile is an integrated marketing opportunity. Mobile is most successful when it’s different disciplines can be applied with relevancy. If you are pushing social media, what is the experience for the 150 million people who access Facebook from mobile devices each month? If you are launching a new product, what does that product look like on a mobile device? Can someone purchase it? 10. Mobile can be affordable. It does not require building a custom app to get into mobile marketing. Sometimes the simplest execution can provide the most positive results. In A Nutshell The facts speak for themselves. It’s clear that mobile marketing is critical to a growing communication channel your customers are using everyday. To produce the best mobile results it’s critical to define your goals and strategy before jumping in. Nobody likes failure. A smart mobile plan, prioritized by goals, will put you in the position to succeed. ROOM214.COM | INFO@ROOM214.COM | 866.624.1851 | @ROOM_214 | FACEBOOK.COM/ROOM214
  4. 4. Room 214 || MOBILE STRATEGY Before You Start | To get on the right path of mobile marketing success, answer these questions. What are your goals for mobile marketing? Are you looking to drive sales? What about increasing Facebook fans? Are you looking to extend the reach of an advertising campaign or increase downloads of an app? There can be a number of different goals, but focusing on one primary goal will start you on the right path to achieving it. How are your customers using mobile? What content do you wish to leverage? Are your customers using smartphones for product Do you want to drive traffic to your retail stores? Do research, entertainment, social networking or more you have video content you want to distribute? What for simple text and email? Knowing how your about location based offers or coupons? Knowing the customers are using their mobile devices and what relevant content you want to incorporate up front will media they’re consuming will help you focus on allow for a complete experience for your end users. what experiences will most resonate with them. What experiences should you consider? What timeline are you working against? The best mobile experiences incorporate mobile Your mobile presence can depend on how much time specific features, like click to call or click to you have to implement an experience. You may need download app. Take into consideration how you to realign your goals if you don’t have enough time to can take full advantage of the functionality of a implement the complete experience. Or you may mobile device and how that content is viewed decide that the extra time is worth the wait. Mobile across different screen sizes. For example, don’t doesn’t have to be a drawn out process, but just like expect an effective mobile search campaign if users web-based projects, you have to be realistic about aren’t landing on a mobile optimized website. what’s possible within a timeline. What budget can I dedicate to mobile? Who will manage your efforts? Your budget is also an indicator of what’s possible. Mobile takes management. If you For example, if you have a small budget, a custom build it, it doesn’t mean they will app is probably not the route to take. Instead, you come. Just like social media, it may want to create a mobile search campaign takes resources to maintain a through Adwords, supported by an optimized premium experience - one that landing page. Or, you can leverage free services includes optimization and like Instagram, check-in apps and social apps. improvement based on feedback. ROOM214.COM | INFO@ROOM214.COM | 866.624.1851 | @ROOM_214 | FACEBOOK.COM/ROOM214
  5. 5. Room 214 || MOBILE STRATEGY Mobile Marketing Tactics Your mobile goals and strategy will help you to determine the best tactics to incorporate into your plan. Reviewing the following tactics and features will help you to consider the greatest number of possible consumer connections to blend with your strategy. Mobile Web Optimization: Mobile Content: Can your website can be easily used from a mobile Are your customers using smartphones for product phone? A mobile optimized website should be simple research, entertainment, social networking or more to navigate, read and make a purchase. for simple text and email? Great Mobile Web Examples / 1140 CSS Grid SMS Campaigns / Mobile Apps / Mobile Web Tools Mobile Search Campaigns: SMS Programs: People are searching for store locations, driving Text messaging remains as one of the most used directions and local results. With a search campaign mobile channels. There are several services which your ads can appear within to those results. can help you manage an SMS community. How To Get Started / Starwood Hotels 20x ROI Tatango / Vibes Media / Betwext Mobile Advertising: Social Marketing: Billions of mobile banner ads are served every Social media apps are some of the most used month. Several ad networks can help you drive app mobile apps and websites. Concentrate on your downloads, mobile site visits, and more! presence, and take advantage of paid advertising. Admob In App Ads / Adwords Mobile / Get Started 40M Mobile Social Users / Facebook Mobile Ads Custom Applications: Mobile Commerce: Sometimes a mobile website doesn’t give the impact When a customer searches for a product in-store that you’re looking for. Mobile apps can be created are you prepared to steal that sale? Your site for function, style, or personality to represent you. should be ready to capture sales online. 30+ Tools For Building Mobile Apps Digby Mobile Retail Platform / Mobi-Cart / Trends Location-based Services: Mobile Barcodes: Check-in services like Foursquare, Facebook Places As QR codes, Snap Tags, and other barcodes Google Places, and Yelp are driving awareness for become more prevalent, there is amazing physical locations. You need to take advantage. opportunity to create branded experiences. Tips / Claim: Google Places, FB, Yelp, Foursquare 7 QR Campaigns / Lego QR Campaign / QR Fails ROOM214.COM | INFO@ROOM214.COM | 866.624.1851 | @ROOM_214 | FACEBOOK.COM/ROOM214
  6. 6. Room 214 || MOBILE STRATEGY What We Like • Today’s consumers are constantly connected, so mobile experiences make a lot of sense • Mobile gives brands the opportunity to connect with customers locally and in a timely manner • Many mobile tactics can be leveraged to increase the benefits of your marketing strategies • Mobile applications incentivize users to generate more content • The multitude of mobile providers and platforms drive innovation • Mobile features and tactics can extend the lifespan and experience of an advertising campaign What We Don’t Like • Mobile platforms (operating systems and devices) are unique, so development can be complex • Different service providers can create unknown road blocks • Varying processes for submitting, and making updates, to incompatible app platforms forces efforts to be duplicated • Accounting for diversities in mobile screen sizes and devices can be challenging • A lot of companies are having a hard time grasping mobile as a budget item Cost Budget will depend on strategy and development requirements. To implement a mobile strategy it could range from $5,000 to cover a few basics, up to $100,000 plus. Don’t discount the necessary ongoing management of a mobile program, either through an agency or an internal team member. Final Thoughts On Mobile Strategy Mobile is not a buzz word, it’s a critical communication channel to include in your marketing mix. There are endless creative ideas to be integrated into your mobile efforts, but It takes planning and strategic thought to garner success. Room 214 can help you define your goals, strategy and determine which tactics will fit your budget. When is the last time you looked at your web stats to see what percentage of your audience is viewing your web properties through a mobile device? Don’t wait any longer to connect with your mobile customers. Mobile is now. ROOM214.COM | INFO@ROOM214.COM | 866.624.1851 | @ROOM_214 | FACEBOOK.COM/ROOM214
  7. 7. Room 214 || MOBILE STRATEGY Room 214 | MOBILE STRATEGY Connect With Us: • Email • Facebook • Twitter • Slideshare Subscribe to future Reports and Digital Marketing Insights: Room214.com/Subscribe ROOM214.COM | INFO@ROOM214.COM | 866.624.1851 | @ROOM_214 | FACEBOOK.COM/ROOM214

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