Intro To Meta Ops 20090506


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Introduction to MetaOps products and services.

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  • Intro To Meta Ops 20090506

    1. 1. Introduction to Smart Change Real Results Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB President [email_address]
    2. 2. Agenda <ul><li>About MetaOps </li></ul><ul><li>Core products </li></ul><ul><li>Results Examples </li></ul><ul><li>Free resources </li></ul>
    3. 3. <ul><li>Michigan Corporation – established 2001 </li></ul><ul><li>Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB, President </li></ul><ul><li>Mr. Crabtree has personally mentored thousands of people in hundreds of organizations in process improvement methods that have generated countless $millions in results </li></ul>About MetaOps
    4. 4. <ul><li>MetaOps and our network of Michigan-based partner companies provide: </li></ul><ul><ul><li>Consulting, training, and educational products to support rapid improvements in profitability, productivity, quality, sales, and customer satisfaction </li></ul></ul><ul><ul><li>The MetaOps People Centrix ™ approach includes a toolkit that leverages the best tools found in Lean Six Sigma, Kaizen Team Activities, Theory of Constraints, Quality Function Deployment, MetaOps Marketing™, and Supply Chain Management </li></ul></ul>About MetaOps
    5. 5. Crabtree writes in multiple publications - column author 5 Years Running in APICS APICS Magazine Lean Culture department Many other publications including Leveraging Lean Six Sigma in MiBiz (
    6. 6. University Alliance – on line professional learning – Crabtree as adjunct faculty <ul><li>Villanova University programs </li></ul><ul><ul><li>LSSBB </li></ul></ul><ul><ul><li>SSGB </li></ul></ul><ul><ul><li>LSS </li></ul></ul><ul><ul><li>Masters of Bus. Analysis </li></ul></ul><ul><ul><li>General Business </li></ul></ul><ul><li>University of San Francisco </li></ul><ul><ul><li>12-week SCM Certification Program </li></ul></ul><ul><ul><li>8-week Lean Supply Chain Program </li></ul></ul>
    7. 7. <ul><li>Network of Lean Six Sigma experts as affiliates with concentrations in Supply Chain, DFSS, Lean Accounting, Risk Mgt., etc. </li></ul><ul><li>Affiliated complimentary relationships (twenty-plus) </li></ul><ul><ul><li>i3Logic Learning Management System Solutions </li></ul></ul><ul><ul><li>iSavent RFID Solutions </li></ul></ul><ul><ul><li>Logic Solutions IT Solutions, China Sourcing Solutions </li></ul></ul><ul><ul><li>Luminous Group Quality training support, quality staffing </li></ul></ul><ul><ul><li>MIT Solutions, Inc Medical Practice Improvement Solutions </li></ul></ul><ul><ul><li>OpTech, Inc. Technology Solutions and Technical Staffing </li></ul></ul><ul><ul><li>Perodon Business Development and Networking Services </li></ul></ul><ul><ul><li>Shertrack Complex Industry Scheduling Solutions </li></ul></ul><ul><ul><li>Soltec, Inc. Supply Chain Process Solutions </li></ul></ul><ul><ul><li>TM Group Microsoft Enterprise System Solutions. </li></ul></ul><ul><ul><li>Trilogiq Work Space Fixture Solutions </li></ul></ul><ul><ul><li>* Michigan-based companies in red </li></ul></ul>MetaOps Affiliates
    8. 8. Core Products and Services - LSS <ul><li>Custom Training Programs </li></ul><ul><ul><li>US Navy, Air Force Medical Logistics Phillips Plastics, RJR </li></ul></ul><ul><li>Point Solutions </li></ul><ul><ul><li>TechTeam, RadioShack, </li></ul></ul><ul><li>Transformation Support </li></ul><ul><ul><li>Central States Funds, Oak Printing </li></ul></ul><ul><li>Seminars, Events, Webinars </li></ul><ul><ul><li>APICS, PMI, AHRMM, WCBF, etc. . . </li></ul></ul>
    9. 9. <ul><li>Stop the Crazy Waste ™ Workshop </li></ul><ul><li>Profit Rocket Workshop™ </li></ul><ul><li>Keys to Sustainable Change workshop </li></ul>Public Events
    10. 10. Video/DVD Products
    11. 11. Other Core Products and Services <ul><li>MetaOps Marketing ™ </li></ul><ul><li>Ezines & Information Marketing </li></ul><ul><li>Public Events </li></ul><ul><li>Video / DVD Learning </li></ul><ul><li>Webinars </li></ul><ul><li>Virtual Coaching Program </li></ul><ul><li>Affiliate Consulting Program </li></ul>
    12. 12. <ul><li>RadioShack Corporation - distribution and repair operations involving 2,000 employees generating 15% in productivity improvements in 6 months - $6 million in annual cost benefit with improved quality and speed of delivery. </li></ul><ul><li>Central States Funds – medical benefits insurance and retirement benefits administration involving 600 employees. Generated a 300% increase in H&W sales growth in one year with a 10% improvement in productivity and a 50% improvement in measured customer satisfaction. </li></ul>Examples – LSS related
    13. 13. <ul><li>TechTeam – call center support operations – 140 member support team realized a 13.8% productivity improvement in 60 days, generating a 1,000% annual ROI on their investment. </li></ul><ul><li>4. – Distribution Center Process Improvement – deployment of 5S, Standard Visual Work and Kaizen Events. This 400 employee facility realized a 28% productivity improvement in hours per order in less than 4 months. </li></ul>Examples – LSS related
    14. 14. Free resources Register Today Plus You’ll Get this FREE Report
    15. 15. Free resources – Free resources or Michigan Companies Videos about MetaOps & other free resources
    16. 16. Questions? <ul><li>Let’s talk! </li></ul>Ron Crabtree, MLSSBB, CPIM, CIRM, CSCP President MetaOps, Inc Cell 248.568.6484 [email_address]