Community And Forum March 2009

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How build community. Roland DG academy and "Artigiano Tecnologico" web forum.
www.rolandforum.com

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  • Community And Forum March 2009

    1. 1. Giovanni Re - Roland DG Mid Europe S.R.L. Roland COMMUNITY Giovanni Re Roland DG Mid Europe
    2. 2. Giovanni Re - Roland DG Mid Europe S.R.L. Evolution
    3. 3. Giovanni Re - Roland DG Mid Europe S.R.L. Community • Open Eerybody Affinity • Share Knowledge Resource • Grow Individual Group
    4. 4. Giovanni Re - Roland DG Mid Europe S.R.L. Involution (individualism)
    5. 5. Giovanni Re - Roland DG Mid Europe S.R.L. Identity
    6. 6. Giovanni Re - Roland DG Mid Europe S.R.L. New tribe
    7. 7. Giovanni Re - Roland DG Mid Europe S.R.L. Training 2006 500 users in 2004
    8. 8. Giovanni Re - Roland DG Mid Europe S.R.L. Training 2006 600 users in 2005
    9. 9. Giovanni Re - Roland DG Mid Europe S.R.L. Training 2006 960 users in 2006
    10. 10. Giovanni Re - Roland DG Mid Europe S.R.L. 1100 users in 2007
    11. 11. Giovanni Re - Roland DG Mid Europe S.R.L. 980 users in 2008
    12. 12. Giovanni Re - Roland DG Mid Europe S.R.L. What we discovered • Training experience remains into the customers • People get more confident among them • Users discover other possibilities than fight for the price • Users increase trust in Roland Brand
    13. 13. Giovanni Re - Roland DG Mid Europe S.R.L. After Academy Web2.0
    14. 14. Giovanni Re - Roland DG Mid Europe S.R.L. New Contact point
    15. 15. Giovanni Re - Roland DG Mid Europe S.R.L. Forum Artigiano Tecnologico • Started in June 2004 on Yahoo
    16. 16. Giovanni Re - Roland DG Mid Europe S.R.L. Why Yahoo groups? • Open • Free • Not brand based • Mailing list (email based) • Easy for dummy
    17. 17. Giovanni Re - Roland DG Mid Europe S.R.L. Community cicle
    18. 18. Giovanni Re - Roland DG Mid Europe S.R.L. Found
    19. 19. Giovanni Re - Roland DG Mid Europe S.R.L. Affinity
    20. 20. Giovanni Re - Roland DG Mid Europe S.R.L. Tools
    21. 21. Giovanni Re - Roland DG Mid Europe S.R.L. Relationship
    22. 22. Giovanni Re - Roland DG Mid Europe S.R.L. Grow
    23. 23. Giovanni Re - Roland DG Mid Europe S.R.L. Forum Artigiano Tecnologico • 22736 message • 1649 users Messaggi mese forum Artigiano Tecnologico 0 200 400 600 800 1000 1200 1400 1600 1800 giugno-04 luglio-04 agosto-04 settembre-04 ottobre-04 novembre-04 dicembre-04 gennaio-05 febbraio-05 marzo-05 aprile-05 maggio-05 giugno-05 luglio-05 agosto-05 settembre-05 ottobre-05 novembre-05 dicembre-05 gennaio-06 febbraio-06 marzo-06 aprile-06 maggio-06 giugno-06 luglio-06 agosto-06 settembre-06 ottobre-06 novembre-06 dicembre-06 gennaio-07 febbraio-07 marzo-07 aprile-07 maggio-07 giugno-07 luglio-07 agosto-07
    24. 24. Giovanni Re - Roland DG Mid Europe S.R.L. Who
    25. 25. Giovanni Re - Roland DG Mid Europe S.R.L. Bulding new forum Togheter
    26. 26. Giovanni Re - Roland DG Mid Europe S.R.L. New Forum
    27. 27. Giovanni Re - Roland DG Mid Europe S.R.L. Four Area
    28. 28. Giovanni Re - Roland DG Mid Europe S.R.L. RolAND YOU
    29. 29. Giovanni Re - Roland DG Mid Europe S.R.L. I need
    30. 30. Giovanni Re - Roland DG Mid Europe S.R.L. Talk and Knowledge
    31. 31. Giovanni Re - Roland DG Mid Europe S.R.L.
    32. 32. Giovanni Re - Roland DG Mid Europe S.R.L. Forum Coltivation
    33. 33. Giovanni Re - Roland DG Mid Europe S.R.L. Listen
    34. 34. Giovanni Re - Roland DG Mid Europe S.R.L. Focus on Trust, confidence. Support , problem-solve and interact with people sharing the same job.
    35. 35. Giovanni Re - Roland DG Mid Europe S.R.L. Knowledge
    36. 36. Giovanni Re - Roland DG Mid Europe S.R.L. Encourage exchange of ideas, helps and advice.
    37. 37. Giovanni Re - Roland DG Mid Europe S.R.L. Meeting
    38. 38. Giovanni Re - Roland DG Mid Europe S.R.L. Stay in touch and tell real story with love and passion
    39. 39. Giovanni Re - Roland DG Mid Europe S.R.L. Roland COMMUNITY People passion is stronger than technology!

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