Personal Information
Organization / Workplace
San Francisco Bay Area United States
Occupation
Senior Director at Amdocs
Industry
Telecom / Mobile
Website
http://rohitoncx.com
About
Dynamic and committed individual with extensive experience in digital technologies, customer interaction and engagement and big data and analytics. With over 16 years of experience in technology, I have led and managed transformation projects in leading service providers across the globe, defined standards with TMForum on areas such as Omni Channel and Customer Experience Management and led teams delivering and defining digital strategy and execution for companies globally.
I consider myself an avid enthusiast towards designing, delivering and measuring Customer Experience with experience in working in several roles from Solutions and Product Management to Delivery and also Marketing. M...
- Presentations
- Documents
- Infographics
10 Disruptive Business Models
Ouke Arts
•
10 years ago
Inventory Intelligence: Unlocking Omnichannel Retail and the Future of the Store
Tyco Retail Solutions
•
13 years ago
The Elusive Paradigm of Loyalty - 042011
Acxiom Corporation
•
12 years ago
Idea generation finding big ideas
John Kembel
•
10 years ago