technology user instruction

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Sildes for LS 408 User Instruction class at GSLIS at Simmons College, Spring 2008, Instructor: Piroli.

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technology user instruction

  1. 1. Technology in User Instruction User Instruction April 1, 2008
  2. 2. Who are your users? (and how do they use technology?)
  3. 3. Understanding the User Figure 1 from Marshall, Todd. “A New Approach to Understanding the Digital Divide : Why Two Levels are Not Enough.” Conversants vol. 1, 2008. Available at http://conversants.syr.edu/2008/01/24/marshall-2008-1/
  4. 5. Goals for users <ul><li>Further student outcomes (academic setting) </li></ul><ul><li>Better understanding of resources </li></ul><ul><li>Improved information literacy </li></ul><ul><li>“You can do it!” </li></ul>
  5. 6. Goals for users <ul><li>Further student outcomes (academic setting) </li></ul><ul><li>Better understanding of resources </li></ul><ul><li>Improved information literacy </li></ul><ul><li>“ You can do it!” </li></ul>
  6. 7. What Technology is out there? Thank you Read/Write Web
  7. 8. Ludwig Gatzke http://flickr.com/photos/stabilo-boss
  8. 9. But what technology is useful? <ul><li>Weblogs </li></ul><ul><li>Wikis </li></ul><ul><li>Twitter </li></ul><ul><li>Second Life </li></ul><ul><li>Blackboard </li></ul><ul><li>IM </li></ul><ul><li>Social Networks </li></ul>
  9. 10. But what technology is useful? <ul><li>Weblogs long-term interaction </li></ul><ul><li>Wikis </li></ul><ul><li>Twitter </li></ul><ul><li>Second Life </li></ul><ul><li>Blackboard </li></ul><ul><li>IM </li></ul><ul><li>Social Networks </li></ul>
  10. 11. But what technology is useful? <ul><li>Weblogs long-term interaction </li></ul><ul><li>Wikis long-term interaction </li></ul><ul><li>Twitter </li></ul><ul><li>Second Life </li></ul><ul><li>Blackboard </li></ul><ul><li>IM </li></ul><ul><li>Social Networks </li></ul>
  11. 12. But what technology is useful? <ul><li>Weblogs long-term interaction </li></ul><ul><li>Wikis long-term interaction </li></ul><ul><li>Twitter instantaneous interaction/ back channels </li></ul><ul><li>Second Life </li></ul><ul><li>Blackboard </li></ul><ul><li>IM </li></ul><ul><li>Social Networks </li></ul>
  12. 13. But what technology is useful? <ul><li>Weblogs long-term interaction </li></ul><ul><li>Wikis long-term interaction </li></ul><ul><li>Twitter instantaneous interaction/ back channels </li></ul><ul><li>Second Life instantaneous interaction </li></ul><ul><li>Blackboard </li></ul><ul><li>IM </li></ul><ul><li>Social Networks </li></ul>
  13. 14. But what technology is useful? <ul><li>Weblogs long-term interaction </li></ul><ul><li>Wikis long-term interaction </li></ul><ul><li>Twitter instantaneous interaction/ back channels </li></ul><ul><li>Second Life instantaneous interaction </li></ul><ul><li>Blackboard long-term & short-term interaction </li></ul><ul><li>IM </li></ul><ul><li>Social Networks </li></ul>
  14. 15. But what technology is useful? <ul><li>Weblogs long-term interaction </li></ul><ul><li>Wikis long-term interaction </li></ul><ul><li>Twitter instantaneous interaction/ back channels </li></ul><ul><li>Second Life instantaneous interaction </li></ul><ul><li>Blackboard long-term & short-term interaction </li></ul><ul><li>IM instantaneous interaction/ back channels </li></ul><ul><li>Social Networks </li></ul>
  15. 16. But what technology is useful? <ul><li>Weblogs long-term interaction </li></ul><ul><li>Wikis long-term interaction </li></ul><ul><li>Twitter instantaneous interaction/ back channels </li></ul><ul><li>Second Life instantaneous interaction </li></ul><ul><li>Blackboard long-term & short-term interaction </li></ul><ul><li>IM instantaneous interaction/ back channels </li></ul><ul><li>Social Networks long-term & short-term interaction </li></ul>
  16. 17. Why use technology? <ul><li>Collaboration </li></ul><ul><li>Read/Write Web </li></ul><ul><ul><ul><li>Creation </li></ul></ul></ul><ul><ul><ul><li>Response </li></ul></ul></ul><ul><li>Distance learning </li></ul><ul><li>Ability to add continuity </li></ul><ul><ul><ul><li>Learning outside classroom </li></ul></ul></ul><ul><ul><ul><li>Increased awareness of material in real-world scenarios </li></ul></ul></ul><ul><li>Metacognition </li></ul><ul><li>Purposes of reference/ research </li></ul><ul><ul><ul><li>Social bookmarks </li></ul></ul></ul><ul><ul><ul><li>microblogging </li></ul></ul></ul>
  17. 18. Why use this stuff in the classroom? <ul><li>Technology shifts classroom power structure </li></ul><ul><ul><li>Moderator/ facilitator rather than professor/ teacher </li></ul></ul><ul><ul><li>Collaboration </li></ul></ul><ul><li>Technology that exemplifies this change </li></ul><ul><ul><li>Twitter </li></ul></ul><ul><ul><li>Second Life </li></ul></ul><ul><ul><li>Social Networks </li></ul></ul>
  18. 19. Technology for Single Meeting <ul><li>Instant reaction </li></ul><ul><li>Technology for use @ point of contact </li></ul><ul><li>Appropriate: </li></ul><ul><ul><li>Instant Messaging </li></ul></ul><ul><ul><li>Twitter/ Pownce/Jaiku </li></ul></ul><ul><ul><li>Second Life </li></ul></ul>
  19. 20. Technology for Extended Meetings <ul><li>Development over time </li></ul><ul><li>Allows exploration of more complex ideas </li></ul><ul><li>Examples </li></ul><ul><ul><li>Blogs </li></ul></ul><ul><ul><li>Social Bookmark Site </li></ul></ul><ul><ul><li>Social Networks </li></ul></ul>
  20. 21. Case Study Electronic Publishing, WP692, Emerson College Fall 2007
  21. 22. Class Assignment <ul><li>Students responsible for posting an article every week on personal del.icio.us and link it to the class site (WP692). </li></ul><ul><li>At the beginning of each class, class would discuss 1 article per student. </li></ul><ul><li>Students would also discuss article on class blog. </li></ul>
  22. 23. Goals <ul><li>Create a digital repository for students to use on research/ project. </li></ul><ul><li>Provide new information not covered in textbooks. Example: Amazon Kindle. </li></ul><ul><li>Have students focus on different modes of information delivery (social bookmarking, class discussion, blog) </li></ul>
  23. 25. 868 links!! 1 semester 12 students
  24. 26. 868 links tagged by subject and grouped by class
  25. 27. 1,043 links for Spring 2008 class
  26. 29. Outcomes <ul><li>Students more aware of current events </li></ul><ul><li>Students forced to think & respond to topics </li></ul><ul><li>Students had a ready resource for papers/ projects </li></ul><ul><li>Future classes able to use and build upon resources </li></ul>
  27. 30. Problems & Concerns When technology goes bad it hurts us too.
  28. 31. Challenges for Instructors <ul><li>Facebook ≠Technology </li></ul><ul><ul><ul><li>How do you teach to everyone? </li></ul></ul></ul><ul><li>Personal setting vs. Group Setting </li></ul><ul><li>Constant Tweaking </li></ul><ul><li>Classroom not structured for this kind of interaction </li></ul><ul><li>You’re an instructor all the time. </li></ul><ul><ul><ul><li>IM, e-mails at 11 o’clock at night </li></ul></ul></ul>
  29. 32. Biggest Challenge for Instructors <ul><li>TIME </li></ul><ul><li>to: </li></ul><ul><li>Develop resources </li></ul><ul><li>Develop big picture </li></ul><ul><li>Explore new Technology </li></ul><ul><li>Play with Technology </li></ul><ul><li>Review and relearn </li></ul>
  30. 33. Problems with online technology <ul><li>First post! </li></ul>
  31. 34. Problems with online technology <ul><li>First post! </li></ul><ul><li>You suck. </li></ul>
  32. 35. Problems with online technology <ul><li>First post! </li></ul><ul><li>You suck. </li></ul><ul><li>Check out my site. </li></ul>
  33. 36. Problems with online technology <ul><li>First post! </li></ul><ul><li>You suck. </li></ul><ul><li>Check out my site/ video. </li></ul><ul><li>10 Secrets to Love! </li></ul>
  34. 37. Digital Divide <ul><li>Access to technology available? </li></ul><ul><li>Users able to use technology outside of class? </li></ul><ul><li>What devices are needed? </li></ul><ul><ul><ul><li>Twitter via cell-phone </li></ul></ul></ul><ul><ul><ul><li>Youtube? </li></ul></ul></ul>
  35. 38. Technology for Technology’s sake <ul><li>Just because we can use it, should we? </li></ul><ul><li>Some technology doesn’t translate into an academic setting. </li></ul><ul><li>Technology should enhance learning outcomes not compete with them. </li></ul>
  36. 39. Questions? <ul><li>Ask me about </li></ul><ul><li>Twitter </li></ul><ul><li>Facebook </li></ul><ul><li>Second Life </li></ul><ul><li>Del.icio.us </li></ul>
  37. 40. Slides Available Online http://www.slideshare.net/rodzvilla/technology-user-instruction

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