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Resilience training to create strategy-fitness

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Its really hard to implement strategy and large scale change! Together with strategy engagement activities, people resilience is the vital element in making strategy work. Resilience enables people in all levels of the organisation cope with setbacks, unwelcome change and keeps the pressures from work and life challenges positive:

• Leaders need to cope with their own stress, and to display this resilience in their leadership. They also need the tools to coach their Team Members when their resilience is lagging.
• Team Members need to be able to stay task focused and productive whilst experiencing disruptive and even unwelcome change. They need to be able to keep home and work stress separate, and not allow negative stress from one area to influence the other.

Effective strategy engagement combined with people resilience creates strategy-fitness. It reflects the capacity of the people in the organisation to deliver the organisation’s strategy.

It’s important to understand the different reactions in your team to large scale change:
• The Flourishing are characterised by being open to and embracing the change, growing and learning and have a positive attitude.
• The Quitters start off enthusiastically, but become disillusioned when the going gets tough, blame others, become resentful and withdraw.
• The Drowning are very soon overwhelmed by the change, become negative and dejected, and do the minimum to comply.
• The Resisters are characterised by narrow thinking, being stubbornly unconvinced, resist change and are often loudly critical.

For successful implementation of strategy, the impact of the Flourishing should ideally be greater than the combined impact of the Quitters, Drowning and the Resisters.

Fortunately, you can shift the Quitters, Drowning and Resisters. With our research-based training and its proven track record, people throughout the organisation will become strategy-fit and better able to deliver on tough performance contracts.

Leaders learn in our intensive two-day Resilient Leadership workshop, the tools and techniques they need to keep stress positive in their own lives. They assess their Team Members strategy-fitness and learn 3 coaching techniques to address the Quitters, the Drowning and the Resisters. The outcome of the training is the leaders are better able to cope with stress, enhance the resilience of their teams, and critically, coach team members when their resilience lags.

Team Members learn in our two day Building Resilience workshop, the practical tools and skills to bounce back from difficult organisational and life events, such as significant change, setbacks and hardship. They learn tools to not only cope with adversity, but also how to emerge stronger and more resourceful. The outcome is they are able to resist stressful experiences impacting on their job productivity, remain task-focused, deal with multiple demands, and stay calm and healthy

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Resilience training to create strategy-fitness

  1. 1. Ensure successful strategy implementation by training resilience Rod Warner rod@buildingresilience.co.za www.buildingresilience.co.za www.facebook.com/groups/buildingresilience +27 82 456 0819
  2. 2. Why is it so difficult to implement strategy?
  3. 3. The fault does notThe fault does not usually lie in:usually lie in: •StrategyStrategy •DesignDesign •TechnologyTechnology Under delivery andUnder delivery and failure is due tofailure is due to people!people!
  4. 4. So we embark on strategy engagement: • Understanding, • Performance contracts, .... hoping people get goose bumps with excitement!
  5. 5. ... but strategy achievement still... but strategy achievement still remains elusiveremains elusive!!
  6. 6. Strategy-fitnessStrategy-fitness is needed:is needed: • Leaders need to beLeaders need to be personally resilientpersonally resilient and coach their Teamand coach their Team Members’ resilience.Members’ resilience. • Team Members needTeam Members need to stay task focusedto stay task focused and productive whilstand productive whilst experiencingexperiencing disruptive and evendisruptive and even unwelcome change.unwelcome change.
  7. 7. Resilience Training will create strategy-fitness Resilient Leadership training for leaders Building Resilience training for staff and teams Resilient Leadership TrainingResilient Leadership Training Building Resilience Training
  8. 8. Resilient Leadership TrainingResilient Leadership Training
  9. 9. Resilient Leadership • Learn tools to keep stress positive in their own lives. • Learn 3 coaching techniques to address the Quitters, the Drowning and the Resisters.
  10. 10. •Life meaning: meaning making and strengths •Self management: perspective, positive feelings and realistic optimism •Coping style: action orientated and social support Elements of resilience
  11. 11. Assess your team’s strategy-fitness
  12. 12. Team strategy-fitness RESISTERS QUITTERS FLOURISHING DROWNING Strategy Engagement •Understands the strategy and their role in it •Engaged emotionally •Knows what to do and is rewarded Low High
  13. 13. Team strategy-fitness •Overly critical •Narrow thinking •Stubbornly unconvinced •Loudly negative •Resists change •Growing and learning •Open to learning •Enthusiastic •Optimistic •Embraces change •Overwhelmed •Feels let down by management •Quietly negative •Dejected •Does minimum to comply •Eager beginnings but implementation problems •Disillusioned when the going gets tough •Blames others •Resentful •Withdraws RESISTERS QUITTERS FLOURISHING DROWNING Strategy Engagement •Understands the strategy and their role in it •Engaged emotionally • Low High
  14. 14. Team strategy-fitness coaching coaching coaching RESISTERS QUITTERS FLOURISHING DROWNING Strategy Engagement •Understands the strategy and their role in it •Engaged emotionally • Low High Communicating Needs Personal Change Worksheet ATAC Energising
  15. 15. Resilient Leadership training outcomes Resilient Leadership TrainingResilient Leadership Training •Overall organisational strategy-fitness is enhanced, •Organisation best positioned to ensure successful strategy implementation and so deliver high-performance.
  16. 16. Building Resilience training for team members and specialists
  17. 17. 1. Connect to your meaning in life 2. Use your unique strengths 3. Maintain perspective 4. Generate positive feelings 5. Be realistically optimistic 6. Persevere by being open minded and flexible 7. Reach out to others Building Resilience Principles
  18. 18. Building Resilience training •A four step process to change negative thinking •Strategies to remain calm •A five step process to break unhelpful habits •Three methods of bouncing back from adversity
  19. 19. Building Resilience outcomes • Better able to withstand stress even from unwelcome change. •More willing to accept change
  20. 20. Resilience Training outcomes • Overall organisational strategy-fitness is enhanced • Organisation is best positioned to ensure successful strategy implementation and so deliver high performance Resilient Leadership TrainingResilient Leadership Training Building Resilience Training
  21. 21. Thank you Rod Warner rod@buildingresilience.co.za www.buildingresilience.co.za www.facebook.com/groups/buildingresilience +27 82 456 0819

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