Reputation Management

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This presentation was used to show clientele why reputation management should be important to them and their business. If you need help with your company's online reputation management, contact us online or give us a call - 800-339-7305 - www.rocketmedia.com

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Reputation Management

  1. 1. Reputation Management Taking Control of Your Brand ROCKET MEDIA v1.0 800.339.7305 | www.rocketmedia.com
  2. 2. what is reputation management?
  3. 3. Main Entry: rep·u·ta·tion man·age·ment Pronunciation: ˌre-pyə-ˈtā-shən ˈma-nij-mənt Function: noun :The process of following online reference to a brand, company, or service, having a plan in place to deal with negative feedback while at the same time, enhancing its online image.
  4. 4. the ways people talk about you are changing.
  5. 5. your online reputation matters.
  6. 6. do you know what people are saying about you?
  7. 7. having a website is not enough.
  8. 8. 90 % research online.
  9. 9. your company 90 % research online.
  10. 10. 85 % won’t look past the first page.
  11. 11. perception is reality.
  12. 12. if you don’t control your brand, someone else will.
  13. 13. it’s not enough to rage against the lie... you’ve got to replace it with the truth. -Bono
  14. 14. we help you be proactive.
  15. 15. we help you be proactive. - monitor your online reputation
  16. 16. we help you be proactive. - monitor your online reputation - collect and manage customer reviews
  17. 17. we help you be proactive. - monitor your online reputation - collect and manage customer reviews - address negative reviews
  18. 18. we help you be proactive. - monitor your online reputation - collect and manage customer reviews - address negative reviews - obtain alternative domains
  19. 19. we help you be proactive. - monitor your online reputation - collect and manage customer reviews - address negative reviews - obtain alternative domains - incorporate blogging & social media
  20. 20. your company
  21. 21. your commitment to quality and customer service means nothing if nobody knows about it.
  22. 22. take control of your brand. www.rocketmedia.com 800.339.7305 info@rocketmedia.com

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