One of the challenges facing interaction designers today is understanding different contexts of use. Our designs are being used in constantly changing environments, with emergent behaviour creating new, unexpected solutions. Mobile devices provide unique opportunities to address context, but come with a range of constraints – as simple as the amount of ambient light or as complex as integration between local hardware and remote services.
How can interaction designers identify and address the impact of context, especially when key areas may be outside their influence or responsibility? Is it possible to identify the elements of context which are critical to a design succeeding? What design opportunities can understanding context bring to interactions?
This presentation will help interaction designers understand the implications of contexts of use, and how it can improve their design deliverables. It will cover tools and techniques for identifying context, with examples from mobile hardware, software and service interactions.