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Have you tried
listening?
@robertnyman
Have you tried listening?
Have you tried listening?
Have you tried listening?
First DevRel person I met
Web life
Web developer since
1999
Mozilla community
from 2009
Mozilla employee
2011-2014
Google employee
2015-
1. Developer Relations personas
2. Dev Rel activities
3. Measuring your work
4. Feedback & interacting with people
1. Developer Relations personas
Super technical
Hacker developer
Teacher
People relations expert
Which one is best?
Figure out who you are
Figure out who you really are
2. Developer Relations activities
Speaking at events
Blogging & documentation
Writing and sharing code
Social media
Speaking at events
Speaking at events:
Inspiring people
Being available for them
Listening to their needs
Blogging & documentation
Mozilla Hacks
Have you tried listening?
Writing and sharing code
Writing and sharing code:
Make sure to be open to feedback
Constructive and respectful
Always 100 ways to solve something
Max Ogden’s take on pull requests
Social media
Have you tried listening?
Social media:
Outreach and communication,
Working hard to get attention
for what you’ve done
Have you tried listening?
Have you tried listening?
3. Measuring your work
Correlation
Correlation
Measuring Developer Relations
is really hard
Firefox Developer Tools
& UserVoice
Have you tried listening?
Have you tried listening?
Have you tried listening?
Have you tried listening?
Have you tried listening?
6 weeks later, first features shipped!
No. of web developers who said they
use Firefox Developer Tools as
their primary toolset:
6% increase!
100 Days Feedback
Have you tried listening?
4. Feedback & interacting with people
How it
sometimes feels…
People are great!
Connecting
Everyone is your
friend on LinkedIn
Like, everyone
Wherever you work, whatever you do…
But also lots of fun!
Acknowledging people
People want, deserve and need
to be seen and heard
DevRel is people business
What I do now
Program Manager
Roadshows
Have you tried listening?
Have you tried listening?
Find your passion
Speaking the local
language
Have you tried listening?
Have you tried listening?
Have fun, do good!
Robert Nyman
robertnyman.com

nyman@google.com

Google
@robertnyman

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