Leveraging social learning technologies in corporate environments Robin Yap,  Canada  (www.robinyap.com)  Joost Robben , T...
 
<ul><li>Download paper from: </li></ul><ul><li>http://www.joostrobben.info/?p=135 </li></ul>
Importance of trust <ul><ul><li>Fundamental to building relationships and learning (Harris, 2002) </li></ul></ul><ul><ul><...
Social learning  technologies Profile Connect Share Web as social platform with services that enable people to create cont...
Social networking
Networked learning <ul><li>&quot;Learning in which ICT is used to promote connections&quot;  </li></ul><ul><li>(Goodyear, ...
Networked learning <ul><li>  </li></ul><ul><ul><li>Knowledge = Social </li></ul></ul><ul><ul><li>New possibilities for Soc...
Social capital         <ul><li>Connections among individuals  - social networks and the norms of reciprocity and trust tha...
Why invest in social  technologies? <ul><ul><li>Need for organizations to be knowledge productive  (Kessels, 2000) </li></...
Case studies <ul><ul><ul><li>Canada </li></ul></ul></ul><ul><ul><ul><li>Netherlands </li></ul></ul></ul><ul><li>  </li></u...
<ul><li>Span from Low to High Affinity to technology </li></ul><ul><li>Corporate Roles: Individual Contributor to Manageme...
<ul><li>Trust as foundational </li></ul><ul><li>Credibility v Competition </li></ul><ul><li>Outlook as primary connection ...
Q&A
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Networked Learning Conference 2010 Aalborg, Denmark

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Presenting the Yap-Robben Model on leveraging social network technologies in corporate environments at the "Networked Learning Conference" 2010 in Aalborg, Denmark

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  • ICT – information and communication technology
  • Physical Capital – Intellectual Capital - Human Capital – Social Capital
  • Networked Learning Conference 2010 Aalborg, Denmark

    1. 1. Leveraging social learning technologies in corporate environments Robin Yap, Canada (www.robinyap.com) Joost Robben , The Netherlands (www.joostrobben.info)
    2. 3. <ul><li>Download paper from: </li></ul><ul><li>http://www.joostrobben.info/?p=135 </li></ul>
    3. 4. Importance of trust <ul><ul><li>Fundamental to building relationships and learning (Harris, 2002) </li></ul></ul><ul><ul><li>Repeating factor as foundation for Social Capital </li></ul></ul>  &quot;It is important to support collective learning through social learning technologies by focusing on the group dynamics that are needed to organize and coordinate learning&quot; (De Laat, 2006)
    4. 5. Social learning technologies Profile Connect Share Web as social platform with services that enable people to create content, connect, and share with others
    5. 6. Social networking
    6. 7. Networked learning <ul><li>&quot;Learning in which ICT is used to promote connections&quot; </li></ul><ul><li>(Goodyear, et al. 2004) </li></ul><ul><li>  </li></ul>
    7. 8. Networked learning <ul><li>  </li></ul><ul><ul><li>Knowledge = Social </li></ul></ul><ul><ul><li>New possibilities for Social Web Technologies </li></ul></ul><ul><ul><li>Learning can take place in Networked Environments </li></ul></ul><ul><ul><li>Communities of Practice </li></ul></ul><ul><li>  </li></ul><ul><li>  </li></ul>&quot;People are increasingly sharing, discussing and negotiating knowledge through computer networks , therefore stressing the social nature of learning&quot; (de Laat, 2006 )  
    8. 9. Social capital         <ul><li>Connections among individuals - social networks and the norms of reciprocity and trust that arise from them. (Putnam, 2000) </li></ul>
    9. 10. Why invest in social technologies? <ul><ul><li>Need for organizations to be knowledge productive (Kessels, 2000) </li></ul></ul><ul><li>  </li></ul><ul><li>  </li></ul>The competitive advantage of organizations does not come from knowledge itself but from the   ability to make knowledge productive (Stam, 2007)
    10. 11. Case studies <ul><ul><ul><li>Canada </li></ul></ul></ul><ul><ul><ul><li>Netherlands </li></ul></ul></ul><ul><li>  </li></ul><ul><ul><li>Testing viability of the model </li></ul></ul><ul><li>  </li></ul><ul><ul><li>Interviews </li></ul></ul>http://tinyurl.com/2wyn9hc
    11. 12. <ul><li>Span from Low to High Affinity to technology </li></ul><ul><li>Corporate Roles: Individual Contributor to Management </li></ul><ul><li>Company size: various </li></ul><ul><li>Business Unit : various </li></ul><ul><li>Office Communicator (OC) </li></ul><ul><li>Adobe Connect / Live Meeting </li></ul><ul><li>Webcams </li></ul><ul><li>Outlook / Sharepoint </li></ul><ul><li>Discussion - Wiki </li></ul><ul><li>Immediacy - OC </li></ul><ul><li>Profile – White pages </li></ul><ul><li>Communication- Outlook </li></ul>Initial Interview Results Connecting Technology Participants Yammer <ul><li>High Affinity to Technology </li></ul><ul><li>Corporate Role: : Individual Contributor to Management </li></ul><ul><li>Company size: 130 </li></ul><ul><li>Business Unit 55 </li></ul><ul><li>Yammer </li></ul><ul><li>Profile </li></ul><ul><li>Communication </li></ul><ul><li>Recommendations </li></ul><ul><li>Connect to everyone </li></ul>
    12. 13. <ul><li>Trust as foundational </li></ul><ul><li>Credibility v Competition </li></ul><ul><li>Outlook as primary connection still </li></ul><ul><li>Lurker participants now are active collaborators </li></ul><ul><li>Initial connection established immediately </li></ul>Insights <ul><li>Trust not an issue </li></ul><ul><li>Lurkers abound </li></ul><ul><li>“ Literally more connected” </li></ul><ul><li>Real life connection </li></ul><ul><li>Distraction </li></ul>
    13. 14. Q&A

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