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Soc inc. ppt

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Soc inc. ppt

  1. 1. Optimization is our Target z Robin Singh, President/CEO Operations/Manufacturing-SCM Singh Operations Consulting Inc.
  2. 2. SOC-Inc. Consulting Services Singh Operations Consulting, Inc. Operations Optimization Organizational Development <ul><li>Process/Systems </li></ul><ul><li>Integration </li></ul><ul><li>Quality Systems ISO </li></ul><ul><li>& AS9000 </li></ul><ul><li>Continuous Improvements </li></ul><ul><li>Initiatives </li></ul><ul><li>Cost Center Assessment </li></ul>Supply Chain Management <ul><li>Strategic Planning </li></ul><ul><li>Change Management </li></ul><ul><li>Sales Strategy Development </li></ul><ul><li>Business Process </li></ul><ul><li>Improvement </li></ul><ul><li>Training </li></ul><ul><li>Program Management </li></ul><ul><li>ERP Implementation and </li></ul><ul><li>Maintenance </li></ul><ul><li>Order Management (EDI) </li></ul><ul><li>Demand Planning </li></ul><ul><li>S&OP Process Launch </li></ul><ul><li>Inventory Assessment & </li></ul><ul><li>Management </li></ul>
  3. 3. SOC Operations Optimization <ul><li>SOC Inc. Operations Team performs a comprehensive evaluation of the </li></ul><ul><li>operations workflow structure on a divisional level and document how they </li></ul><ul><li>relate to one another and its impact on its customer and/or it s services. </li></ul><ul><li>The Goal is to understand how each business components currently impacts </li></ul><ul><li>each process directly and/or indirectly. </li></ul><ul><li>We focus on the 5-P’s that impacts and organization, Plants (Multiple), Parts, </li></ul><ul><li>Process, People, Planning and Control systems. </li></ul><ul><li>Upon establishing Current State – SOC Inc. will recommend definitive </li></ul><ul><li>adjustments to enhance key operational functions. Functional existing </li></ul><ul><li>processes will be identified and inadequate processes or lack of process will </li></ul><ul><li>be identified with enhanced improvements to achieve operational </li></ul><ul><li>optimization. </li></ul>Singh Operations Consulting, Inc.
  4. 4. Operations Optimization <ul><li>SOC Inc. Strategy: </li></ul><ul><li>Sales and proposal development </li></ul><ul><li>Problem/Challenge Analysis </li></ul><ul><li>Design, develop and test all alternative solutions </li></ul><ul><li>Develop systematic performance measures </li></ul><ul><li>Present final report to organization’s leadership </li></ul><ul><li>Implement changes </li></ul><ul><li>Ensure customer/client satisfaction </li></ul><ul><li>Consolidate all discoveries/learning from all studies </li></ul>Singh Operations Consulting, Inc.
  5. 5. Operations Optimization <ul><li>Process/Systems: </li></ul><ul><li>An analysis in done on a collection of activities that takes one or more kinds </li></ul><ul><li>of inputs and creates an output that is of value to the customer. </li></ul><ul><li>We organize around outcomes – Not the activity tasks </li></ul><ul><li>Ensure the users of the process outputs actually performs the PROCESS </li></ul><ul><li>Combine information-processing work into Real Work that produces the information </li></ul><ul><li>Manage geographically dispersed resources as a Centralized Center </li></ul><ul><li>Link parallel run activities and not focus on integrating their results </li></ul><ul><li>Target the decision point where the work is performed, and build definitive control into the process </li></ul><ul><li>Capture information at the source and do it ONCE </li></ul>Singh Operations Consulting, Inc.
  6. 6. Operations Optimization <ul><li>Quality Systems (ISO9000 / AS9100): </li></ul><ul><li>If the organization’s business model can benefit from a Quality Certification, </li></ul><ul><li>SOC Inc. has the experience and capability to Implement, Measure and </li></ul><ul><li>Maintain a robust QMS for various industries including but not limited to </li></ul><ul><li>Aerospace and Retail. – Ensuring certification from Industry’s leaders. </li></ul><ul><li>We capture data on existing business model to determine the Critical to Quality (CTQ) characteristics and bridge the gap to QMS Requirements </li></ul><ul><li>Ensure the QMS Auditing Process is independent at the Auditing Level to ensure true process assessment and process integrity </li></ul><ul><li>Create documents that are usable by process owners to guarantee process ownership and total conformity </li></ul>Singh Operations Consulting, Inc.
  7. 7. Operations Optimization <ul><li>Continuous Improvements: </li></ul><ul><li>Upon a complete assessment of organization’s short and long term goals, if </li></ul><ul><li>the need exist for a Continuous Improvement Program to be implemented the </li></ul><ul><li>following assessment steps will be initiated: </li></ul><ul><li>Gap analysis on identified underperformance processes. Perform data collection on Current State for future comparison assessment </li></ul><ul><li>Implement basic 5-S and Lean Six Sigma Drills on a small scale on all identified processes </li></ul><ul><li>Assess and evaluate results to determine the need for Kaizen or Kan-Ban </li></ul><ul><li>Monitor, Measure and Record all activities for a 3-month duration to determine affectivity of implemented changes </li></ul><ul><li>Compare new process performance against old process results </li></ul>Singh Operations Consulting, Inc.
  8. 8. Operations Optimization <ul><li>Cost Center Assessment: </li></ul><ul><li>SOC Inc. will perform a Financial Assessment on all organization’s critical </li></ul><ul><li>processes to determine if it’s a COST CENTER or a PROFIT CENTER. </li></ul><ul><li>We assess all fixed, variable, direct, indirect, holding and borrowing cost and isolate to a process center </li></ul><ul><li>We can then determine if the process is costing dollars or creating dollars </li></ul><ul><li>Cost Centers will be identified and new sourcing strategy will be initiated to determine feasibility to outsource and at what profit margin </li></ul><ul><li>Profit Centers will be identified and reviewed to be a candidate for the Continuous Improvement Program </li></ul><ul><li>A Operational Optimization Chart will be generated depicting all Cost and Profit Centers for all plants of the organization </li></ul>Singh Operations Consulting, Inc.
  9. 9. Organization Development <ul><li>Strategic Planning: </li></ul><ul><li>SOC Inc. will define the true objectives and assesses both the internal and </li></ul><ul><li>external situation to formulate strategy, implement the strategy, evaluate the </li></ul><ul><li>progress, and make adjustments as necessary to stay on track. </li></ul><ul><li>Mission and Objectives will define the organization’s business vision, including the unchanging values of the firm and forward-looking visionary goals that foster future opportunities </li></ul><ul><li>Environmental Scan includes internal analysis of the organization, its industry and external macro environment (PEST Analysis) </li></ul><ul><li>Strategy Implementation will involve organization of the firm's resources and motivation of the staff to achieve objectives to produce firm programs, budgets and procedures </li></ul>Singh Operations Consulting, Inc.
  10. 10. Organization Development <ul><li>Change Management: </li></ul><ul><li>Managing change and leading change within an organization starts with </li></ul><ul><li>defining the goals of the Executive Transformation Program. The future state </li></ul><ul><li>of the organization will be laid out to identify all aspects of desired change. </li></ul><ul><li>Transition teams will be formed to drive Strategic Change, Technological </li></ul><ul><li>Change and Structural Change. </li></ul><ul><li>Details Plans with definitive training SOP’s will be drawn up to guide each </li></ul><ul><li>employee of the organization through the transition process – Ensuring </li></ul><ul><li>smooth change at every level. Change is another element of Continuous </li></ul><ul><li>Improvement that will make the organization competitive in their industry </li></ul>Singh Operations Consulting, Inc.
  11. 11. Organization Development <ul><li>Sales Strategy Development: </li></ul><ul><li>Developing a strategy will begin with understanding the existing product line </li></ul><ul><li>and service the organization currently offers to their industry. These </li></ul><ul><li>products and services will be evaluated for there sales and productive </li></ul><ul><li>performance against the market leading performers to establish a </li></ul><ul><li>benchmark. Core capabilities will be established. </li></ul><ul><li>The Sales and Operations Planning (S&OP) Process will be launched to define </li></ul><ul><li>the organization’s capabilities assessing in house and qualified vendor </li></ul><ul><li>resources. The goal is to identify where to invest money to grow the </li></ul><ul><li>business. Either in taking on new capabilities or penetrate the market with </li></ul><ul><li>the organization’s core capabilities. </li></ul>Singh Operations Consulting, Inc.
  12. 12. Organization Development <ul><li>Business Process Improvement: </li></ul><ul><li>Each Business Process of the organization will be assessed at a Program </li></ul><ul><li>level. A Value Stream Map (VSM) will define all elements of the program to </li></ul><ul><li>establish opportunities for improvements. Cash flow will be the first element </li></ul><ul><li>that will be looked at to determine performance. Efficiency will be the second </li></ul><ul><li>element that will be assessed. If the program is not yielding positive cash </li></ul><ul><li>flow and productive rate is not to industry benchmark, improvement plans </li></ul><ul><li>will be established and implemented. These programs will be evaluated for a </li></ul><ul><li>long term company capability – Meaning if this is a program the organization </li></ul><ul><li>wants to drop due to shrinking revenue stream. </li></ul>Singh Operations Consulting, Inc.
  13. 13. Organization Development <ul><li>Training: </li></ul><ul><li>SOC Inc. administer training from the Corporate level down to the shop floor </li></ul><ul><li>level. Training will be isolated to a process and managed by process owner </li></ul><ul><li>or leader. If the organization is driven by a quality system, all training will be </li></ul><ul><li>documented and controlled by the company’s QMS. Recurrent training will be </li></ul><ul><li>done to ensure process and process owners are fully engaged and to ensure </li></ul><ul><li>process is yielding it intended outcome. </li></ul><ul><li>Training will be comprised of coaching sessions, educating sessions, </li></ul><ul><li>demonstrations and testing to ensure 100 % ownership. </li></ul>Singh Operations Consulting, Inc.
  14. 14. Organization Development <ul><li>Program Management: </li></ul><ul><li>Managing programs requires the right mix of software and manpower. </li></ul><ul><li>Successful programs are defined by the tools and the user. SOC Inc. is </li></ul><ul><li>comprised with personnel with a combined total of 30-years Program </li></ul><ul><li>management experience. </li></ul><ul><li>All programs within the organization will need a central control point. Here is </li></ul><ul><li>where performance of each program will be measured for cost, quality and </li></ul><ul><li>delivery to its defined target. </li></ul><ul><li>Dashboards will be crated for upward reporting to give visibility of overall </li></ul><ul><li>organization’s performance. This will allow the Risk Manager the opportunity </li></ul><ul><li>to assess and mitigate any and all issues. </li></ul>Singh Operations Consulting, Inc.
  15. 15. Supply Chain Management (SCM) <ul><li>ERP Implementation & Maintenance: </li></ul><ul><li>SOC Inc. has the capability to source, implement and maintain the right ERP </li></ul><ul><li>system for the organization by assessing the business models and it’s </li></ul><ul><li>network capabilities. </li></ul><ul><li>The right ERP system is critical to an organization’s success. This system </li></ul><ul><li>must be used and managed by trained and qualified personnel. SOC Inc. will </li></ul><ul><li>ensure all system users will receive the most current training to produce the </li></ul><ul><li>most efficient data management in the organization. </li></ul><ul><li>The organization’s IT staff will be the integral component in successfully </li></ul><ul><li>launching and maintaining the ERP system. </li></ul>Singh Operations Consulting, Inc.
  16. 16. Supply Chain Management (SCM) <ul><li>Order Management (EDI): </li></ul><ul><li>Managing orders and ensuring a high level of customer service is critical to </li></ul><ul><li>an organization’s success. If the organization is accessing the Electronic </li></ul><ul><li>Data Interchange system to process orders, this process must have a direct </li></ul><ul><li>link to the ERP system to ensure 100% of all orders that are transmitted is </li></ul><ul><li>captured. </li></ul><ul><li>SOC Inc. can ensure this link is gap free and all exceptions are isolated and </li></ul><ul><li>managed to achieve a high level of customer service. </li></ul><ul><li>If the organization is not using EDI, the existing order management tool will be </li></ul><ul><li>assessed for accuracy and process integrity. Process will be streamlined </li></ul><ul><li>and SOP’s will be established to ensure maximum efficiency for data </li></ul><ul><li>processing. </li></ul>Singh Operations Consulting, Inc.
  17. 17. Supply Chain Management (SCM) <ul><li>Demand Planning and S&OP Process: </li></ul><ul><li>Launching the S&OP process will put an organization in a better position for </li></ul><ul><li>Demand Planning. Planning at the up front stage hinges on the organization’s </li></ul><ul><li>production performance, vendor performance and inventory level accuracy. </li></ul><ul><li>These three elements will be assessed for accuracy, thru-put and efficiency. </li></ul><ul><li>SOC Inc. will ensure the data being loaded into the ERP is accurate and </li></ul><ul><li>reflective of what’s being done at the floor level. Before loading the schedule, </li></ul><ul><li>we first need to understand the productive capabilities to know its capacity. </li></ul><ul><li>Knowing capacity and identifying areas of overflow is critical for demand </li></ul><ul><li>planning. Level loading the production is key to establishing a lean demand </li></ul><ul><li>planning process. </li></ul>Singh Operations Consulting, Inc.
  18. 18. Supply Chain Management (SCM) <ul><li>Inventory Assessment and Management: </li></ul><ul><li>Managing an organization’s inventory is the single most important function to ensure success. SOC Inc. performs this critical assessment by working backwards – Floor to system. We start by cycle counting to validate the system data. We then focus on: </li></ul><ul><li>Slow moving and obsolete inventory </li></ul><ul><li>Surplus Inventory </li></ul><ul><li>Invalid SKU’s </li></ul><ul><li>Dock to Stock process with suppliers </li></ul><ul><li>Drop zones and productive supermarkets </li></ul>Singh Operations Consulting, Inc.

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