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HR's Turning Point

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HR's Turning Point

  1. 1. HR’s Turning Point: Are You Staying in Place or Moving Forward? Bill Boorman Robin Schooling, SPHR #HRFL13
  2. 2. Who We Are
  3. 3. We’re not high-tech; we hire service employees I just need to write a dress code policy My most important role is mitigating risk I have to make sure the bathrooms are clean Is this about social media? I can’t use SM at work. Listen – I’ve got turnover of 38%; I just need bodies to keep the place open.
  4. 4. Critical time for HR
  5. 5. Where are we now? • Demographics (from 1997 to 2012) ▫ Males – decrease: 70% to 38% ▫ Females – increase: 30% to 62% • Since 2007 ▫ HR generalist roles – decrease: 49% to 40% ▫ Specialist roles – increase  Recruiting - increased attention to talent/human capital RBL Group – The State of the HR Profession (2012)
  6. 6. Challenges facing HR over the next 10 years
  7. 7. Top 3 Challenges for HR Executives: ▫ Retaining and Rewarding the best employees (59%) ▫ Developing the next generation of corporate leaders (52%) ▫ Creating a Corporate Culture that attracts the best employees (36%) SHRM Research – November 2012
  8. 8. What HR Competencies will be most critical? Top 4 as defined by 33%+ of HR professionals: ▫ Business acumen (42%) ▫ Organizational leadership and navigation (40%) ▫ Relationship management (37%) ▫ Communication (35%) SHRM Research – November 2012
  9. 9. What bodies of knowledge do HR professionals rate as being most important: ▫ ▫ ▫ ▫ Strategic business management Talent management Change management Workforce planning and employment SHRM Research – November 2012
  10. 10. The “new” jobs economy 28m people in US work PT FT jobs have decreased by 240,000 1/5 of all jobs gained since recession = temp jobs Staffing agencies employed 2 percent of all non-farm workers (Q1 2013) People working via temp agencies increased 6.7% (Q1 2013) BLS and ASA
  11. 11. • The Impact of Technology • Global/Local • The Way We Work Now • Culture
  12. 12. The Impact of Technology
  13. 13. Technology SilkRoad survey • 43% completely open • 24% monitor access • 16% blocked AND........ 75% EEs check SM sites via mobile more than once per day
  14. 14. Technology Meet people where they are... ...or where you need them to be.
  15. 15. Technology
  16. 16. Technology
  17. 17. Global/Local
  18. 18. Global/Local
  19. 19. Global/Local
  20. 20. Global/Local
  21. 21. Global/Local We’re all connected. Disconnect when you choose to disconnect.
  22. 22. Global/Local
  23. 23. The Way We Work Now
  24. 24. The Way We Work Now HR says “if we start making exceptions it’s a slippery slope...”
  25. 25. The Way We Work Now...
  26. 26. The Way We Work Now
  27. 27. The Way We Work Now
  28. 28. Culture
  29. 29. Culture “We support a culture of communication, collaboration and innovation. People are our most important asset!”
  30. 30. Culture Who determines your culture?
  31. 31. Culture
  32. 32. Culture HR must be agile
  33. 33. So we... Organization ▫ Build organizational capabilities ▫ Lead change ▫ Integrate HR practices into business effectiveness Individual ▫ Build credibility ▫ Build relationships
  34. 34. Or should we.. • Stop calling it HR? • Build our own models? • Enable our people? HACK HR???
  35. 35. Stop • Reading books and learning in the old ways • Thinking recognition is a program Start • Trusting, talking & listening • Providing relevant recognition and rewards
  36. 36. Playing it Safe is Dangerous
  37. 37. @BillBoorman @RobinSchooling

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