M keynote 400_bailey

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M keynote 400_bailey

  1. 1. A collaboration of: Designing the Modern Utility Henry Bailey Global Vice President, Utilities Business Solutions
  2. 2. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 2 ONE MILLION CITIZEN CITIES 1st Century ROME 1950 83 2007 468 2025 220 CHINA
  3. 3. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 3 MEGA-CITIES 1950 NEW YORK CITY 1985 10 Today 27 2025 40+ TEN MILLION CITIZENS
  4. 4. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 4 CHANGING WEATHER PATTERNS INCREASE IN EXTREME WEATHER EVENTS 390 natural catastrophes in 1980…910 in 2012 +110% storms +340% floods +360% extreme temperatures and drought
  5. 5. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 5 Smarter Grids Cities Water Meters Consumers Operations
  6. 6. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 6 UTILITIES TODAY Complex Infrastructure Requirements Changing Role of Consumers IT/OT Convergence
  7. 7. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 7 COMPLEX INFRUSTRUCTURE REQUIREMENTS 0 200 400 600 800 20152010 2035203020252020 $16.9 Trillion in new electric infrastructure through 2035 World Electricity Demand (Quadrillion Btu) Worldwide water consumption is doubling every 20 years, more than twice the rate of population Ocean 97% Lakes & Rivers <1% Underground 29% Frozen 70% Fresh Water 3%
  8. 8. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 8 COMPLEX INFRUSTRUCTURE REQUIREMENTS Build Operate Maintain
  9. 9. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 9 Reduce Operational Costs Increase Asset Utilization Minimize Safety Risk GOALS OPERATIONAL EFFICIENCY FOR UTILITIES ASSET OPTIMIZATION SOLUTIONS Asset AnalyticsWorkforce Retention Core Plant Processes Predictive Maintenance Enterprise Asset Management Powered by HANA Enterprise Cloud
  10. 10. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 10  Energy partner  Social advocate  Prosumer Disruption CHANGING ROLE OF THE CONSUMER
  11. 11. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 11 CHANGING ROLE OF THE CONSUMER COST EFFECTIVE CUSTOMER INTERACTIONS DIRECT CONTACT CENTER WEB MOBILE SOCIAL
  12. 12. © 2013 SAP AG. All rights reserved. 12 Historical Utility Systems Operational Technology  Energy Management Systems  Distribution Management Systems  Substation Automation  Distribution Automation  Field Area Network  Microwave  AMI Information Technology  Customer Information Systems  Enterprise Asset Management  Supply Chain  AP / AR  Project Systems  HR & Payroll  Financial Management & Controls  Enterprise Mobility Platform  Enterprise Security  Energy Trading & Risk Management  IVR / VOIP  Enterprise Services Bus  eMail “The Great Wall”
  13. 13. © 2013 SAP AG. All rights reserved. 13 Utilities with SAP Operational Technology  Energy Management Systems  Distribution Management Systems  Substation Automation  Distribution Automation  Field Area Network  Microwave  AMI Information Technology  Customer Information Systems  Enterprise Asset Management  Supply Chain  AP / AR  Project Systems  HR & Payroll  Financial Management & Controls  Enterprise Mobility Platform  Enterprise Security  Energy Trading & Risk Management  IVR / VOIP  Enterprise Services Bus  eMail IT/OT Convergence  Multichannel Communication  Workforce Management  Mobile Workforce  Meter Data Unification & Synchronization  GIS / Spatial  Data Historian  Outage Management SAP
  14. 14. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 14 SAP Convergence Platform  Effectively Manage the Mobile Workforce  Mobile Apps, Workforce Scheduling, Asset Management  Align work with crews  Ensure crews & vehicles have proper materials for the job  Prioritize work  Real-time feedback  Better Customer Outage Management  MDUS, mobile workforce, workforce scheduling, asset management  Real-time outage awareness  Better customer communication  Reduced outage time
  15. 15. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 15 SAP SOLUTIONS FOR UTILITIES Energy Supply Chain Optimization Fuel Supply Chain Management Metering Service Parts Planning and Logistics Energy Portfolio Management Operational Efficiency for Plants and Grids Asset Portfolio and Commissioning Asset Visibility and Performance Asset Operations and Maintenance Operational Risk Management Managing the Intelligent Grid Smart Meter Data Management and Operations Demand Data Management People and Talent Core Human Resources and Payroll Talent Management Time and Attendance Management Workforce Planning and Analytics Finance Financial Performance Management Accounting and Financial Close Treasury and Financial Risk Management Collaborative Finance Operations Enterprise Risk and Compliance Management Procurement Supplier Discovery and Lifecycle Management Strategic Sourcing and Contracting Procurement and Order Collaboration Collaborative Invoice to Pay IT Management Application Lifecycle Management IT Infrastructure Management IT Portfolio and Project Management IT Service Management IT Strategy and Governance Customer Experience Multichannel Marketing Sales and Customer Service for Residential Customers Sales and Customer Service for Commercial and Industrial Customers Bill-to-Cash Technology Solutions Analytics Consumer ExperienceData Management Enterprise Mobility SAP HANA Platform Application Development and Integration Smart Grid Data Processing and Analysis
  16. 16. 16© 2013 SAP AG or an SAP affiliate company. All rights reserved. Designing the Modern Utility Creating the Future Together Address the Changing role of the consumer Convergence of IT / OT Processes and mobile workforce Business Suite on HANA Multi-Channel Real-Time Data Platform Support Complex Infrastructure and Improved User Interface
  17. 17. 17© 2013 SAP AG or an SAP affiliate company. All rights reserved. Thank you! https://ideas.sap.com/utilityoftomorrow

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