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e-Learning at the University of Macerata
5 Faculties
17 Degree Programmes
497 tutors and professors
2753 students
7 Postgraduate Programmes
190 tutors and professors
629 students

Faculty of Law
Humanities and Philosophy
Education
Political Science
Cultural Heritage
The e-Learning centre provides
resources and technology for
personalised, online and blended
learning activities

The department of Educational
Science is in charge for research and
development of pedagogical models

September 27th 2013

eLearning 2013 - Belgrade

2
CELFI >> CSIA focus areas
Since 2005 we provide
• Strategic and organisational modelling of athenaeum-wide
online learning
• Teachers and e-Tutors training
• Faculty LMS development and administration
• Research about pedagogical tools and VLE
• Coordination and partner in several EU-funded projects

September 27th 2013

eLearning 2013 - Belgrade

3
Steps towards implementing a MLE
How to define a Managed Learning Environment?
“A system that uses technology to enhance and make more
effective the network of relationship between learners,
teachers and organizers of learning, through integrated
support for richer communication and activities”

Source: http://www.jiscinfonet.ac.uk/InfoKits/creating-an-mle

September 27th 2013

eLearning 2013 - Belgrade

4
OLAT LMS
OLAT Version 6.3 from University of
Zurich was selected as central LMS
by UNIMC
• open source and free
• intuitive and easy-to-use interface
• extensive set of learning activities
and tools out of the box
• clear mapping of learning path
(XML-based structure)
• developed for
scalability, portability, interoperability
• IMS award winner 2009 and 2010
• Release migration (v7.2) just carried
out through summer 2013

September 27th 2013

OLAT
LMS Server
eLearning 2013 - Belgrade

5
Steps towards implementing a MLE
Implemented services:
• Centralized user provisioning:
– User DB >> Virtual directory >> OLAT LMS

• Videoconferencing service:
– User DB >> Virtual directory >> OLAT LMS >> Adobe Connect

• Tracking and monitoring service:
– LMS Audit manager >> Message Queue Service >> Statistic
processing Agent >> Statistics DB >> WS >> LMS Statistics GUI

September 27th 2013

eLearning 2013 - Belgrade

6
MLE system architecture

September 27th 2013

eLearning 2013 - Belgrade

7
Centralized user provisioning
Open Source Virtual Directory service for
aggregation of identity data from multiple
heterogeneous sources.
Exposed as an LDAP Interface
• real-time, automated update of user records
and course access authorization (e.g. no admin
intervention required);
• simplified user management with unique login
for different systems;
• low overhead on system performance thanks to
caching mechanism.

September 27th 2013

eLearning 2013 - Belgrade

8
Videoconferencing service
•
•

•

•

•

September 27th 2013

eLearning 2013 - Belgrade

available to students of all
courses at any time
tutors can schedule
regular meetings with
class
integrated into LMS
course tools through a
general connector
seamless login integration
(user’s ID, full name and
role is passed from LMS
to VC app)
virtual room is
automatically created for
each course

9
Videoconferencing application
Main interaction tools
• audio/video/text chat
• desktop, application,
document sharing
• meeting recording
and offline playback
• collaborative note
writing
• survey, FAQ
• attendees
and roles
management

September 27th 2013

eLearning 2013 - Belgrade

10
Statistics GUI
Need of a tool to assess students’
participation and activity in the
LMS, hence tracking:
•
•
•
•
•
•
•

September 27th 2013

Login time / frequency,
permanence
Course node activity
Forum / Wiki readings / writings
Download of study material
Delivery of assignments
Upload of files in portfolio folder
…and more

eLearning 2013 - Belgrade

11
Tracking and monitoring service

Three-layer structure:
• Data Collection: ActiveMQ
• Data elaboration and storing: JaDE
Multi Agent System + MySQL
• Data reporting: Web Services +
Protochart

September 27th 2013

eLearning 2013 - Belgrade

12
Advantages
• Reduced TCO (Total Cost of Ownership):
– services shared between LMS instances (currently 4);
– reduced administration costs;
– more services running on a single server.

• Scalability:
– possibility to move an overcharged service in a dedicated server, or
to a better performing one with minimum downtime for the main
LMS.

September 27th 2013

eLearning 2013 - Belgrade

13
Related research & projects
• Related research
– Evaluation of user interaction in forums (network analysis)
– Semantic analysis on forum messages content

• Related projects
– User generated concept maps with VUE
– Virtual tutoring through software agents (via ChatBot)
– Accessibility assessment (WCAG 2.0)

September 27th 2013

eLearning 2013 - Belgrade

14
Information systems for Web Portals
• Goals
– Reuse, without duplication, of centralized DBs
– Accessible information systems for the web
• Legal requirements for public agencies and institutions
• Norms are mainly focused on accessibility, usability and transparency

• Steps
– Faculty members portal
– Institutional web site
– Accessibility: sites and webapps

• Results

September 27th 2013

eLearning 2013 - Belgrade

15
CMS requirements
• Updating of contents in extremely reduced times
• Publishers do not need technical skills
• Definition of user roles (manager – publisher – editor) with
workflow control for content checking and revision
• Changes to content can be checked and reverted
• Easy to manage access control through LDAP
• Dedicated site for each department or area with
independent management of each site

September 27th 2013

eLearning 2013 - Belgrade

16
CMS choice

•
•
•
•

Open source system
Support of local and international community
Good availability of deployable, third-party products
Application structure and programming language are
powerful and reliable (page template, python scripting)
• Suitable for large and complex-structured portals
• Optimum scalability with ZEO-zope enterprise object

September 27th 2013

eLearning 2013 - Belgrade

17
Faculty members portal

September 27th 2013

eLearning 2013 - Belgrade

18
Institutional web site

principi

September 27th 2013

eLearning 2013 - Belgrade

19
Accessibility
Some definitions
• «Content is accessible when it may be used by someone
with a disability»
• « Ability of information systems to provide services and
open information, within the limits of technological
knowledge, without discriminating any user, including
people needing assistive technologies and particular
settings»

September 27th 2013

eLearning 2013 - Belgrade

20
Example of accessible site: WiseFirb
Standard version

September 27th 2013

eLearning 2013 - Belgrade

21
Example of accessible site: WiseFirb
High contrast version

September 27th 2013

eLearning 2013 - Belgrade

22
Example of accessible site: WiseFirb
Text only version

September 27th 2013

eLearning 2013 - Belgrade

23
Example of accessible site: WiseFirb
W3C compliance standards: xhtml 1.0 & css

September 27th 2013

eLearning 2013 - Belgrade

24
Example of accessible webapp
Centralized phonebook for blind switchboard
receptionist

September 27th 2013

eLearning 2013 - Belgrade

25
Example of accessible webapp
Special technology
•
•

Screen reader
Braille terminal

September 27th 2013

eLearning 2013 - Belgrade

26
Example of accessible webapp

September 27th 2013

eLearning 2013 - Belgrade

27
Example of accessible webapp

September 27th 2013

eLearning 2013 - Belgrade

28
Results: sites deployed

Portal web site
Web sites

5 Departments
8 Institutes
6 Centers
4 Schools
1 Faculty members portal

September 27th 2013

Staff

Access

30

3

Publishers

Technicians

eLearning 2013 - Belgrade

Almost 8K
views per
day

29
Results: accessibility level
• Compliant with web content accessibility guidelines (WCAG
v2.0)
• XHTML 1.0 and CSS following the W3C specifications
• “AA” accessibility level (WCAG v2.0)

September 27th 2013

eLearning 2013 - Belgrade

30
Questions?
Get in touch
Simone Carletti
simone.carletti@unimc.it

Roberto Rascioni
roberto.rascioni@unimc.it
Centro di Servizi per l’Informatica d’Ateneo
University of Macerata - Italy

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e-Learning at the University of Macerata

  • 1.
  • 2. e-Learning at the University of Macerata 5 Faculties 17 Degree Programmes 497 tutors and professors 2753 students 7 Postgraduate Programmes 190 tutors and professors 629 students Faculty of Law Humanities and Philosophy Education Political Science Cultural Heritage The e-Learning centre provides resources and technology for personalised, online and blended learning activities The department of Educational Science is in charge for research and development of pedagogical models September 27th 2013 eLearning 2013 - Belgrade 2
  • 3. CELFI >> CSIA focus areas Since 2005 we provide • Strategic and organisational modelling of athenaeum-wide online learning • Teachers and e-Tutors training • Faculty LMS development and administration • Research about pedagogical tools and VLE • Coordination and partner in several EU-funded projects September 27th 2013 eLearning 2013 - Belgrade 3
  • 4. Steps towards implementing a MLE How to define a Managed Learning Environment? “A system that uses technology to enhance and make more effective the network of relationship between learners, teachers and organizers of learning, through integrated support for richer communication and activities” Source: http://www.jiscinfonet.ac.uk/InfoKits/creating-an-mle September 27th 2013 eLearning 2013 - Belgrade 4
  • 5. OLAT LMS OLAT Version 6.3 from University of Zurich was selected as central LMS by UNIMC • open source and free • intuitive and easy-to-use interface • extensive set of learning activities and tools out of the box • clear mapping of learning path (XML-based structure) • developed for scalability, portability, interoperability • IMS award winner 2009 and 2010 • Release migration (v7.2) just carried out through summer 2013 September 27th 2013 OLAT LMS Server eLearning 2013 - Belgrade 5
  • 6. Steps towards implementing a MLE Implemented services: • Centralized user provisioning: – User DB >> Virtual directory >> OLAT LMS • Videoconferencing service: – User DB >> Virtual directory >> OLAT LMS >> Adobe Connect • Tracking and monitoring service: – LMS Audit manager >> Message Queue Service >> Statistic processing Agent >> Statistics DB >> WS >> LMS Statistics GUI September 27th 2013 eLearning 2013 - Belgrade 6
  • 7. MLE system architecture September 27th 2013 eLearning 2013 - Belgrade 7
  • 8. Centralized user provisioning Open Source Virtual Directory service for aggregation of identity data from multiple heterogeneous sources. Exposed as an LDAP Interface • real-time, automated update of user records and course access authorization (e.g. no admin intervention required); • simplified user management with unique login for different systems; • low overhead on system performance thanks to caching mechanism. September 27th 2013 eLearning 2013 - Belgrade 8
  • 9. Videoconferencing service • • • • • September 27th 2013 eLearning 2013 - Belgrade available to students of all courses at any time tutors can schedule regular meetings with class integrated into LMS course tools through a general connector seamless login integration (user’s ID, full name and role is passed from LMS to VC app) virtual room is automatically created for each course 9
  • 10. Videoconferencing application Main interaction tools • audio/video/text chat • desktop, application, document sharing • meeting recording and offline playback • collaborative note writing • survey, FAQ • attendees and roles management September 27th 2013 eLearning 2013 - Belgrade 10
  • 11. Statistics GUI Need of a tool to assess students’ participation and activity in the LMS, hence tracking: • • • • • • • September 27th 2013 Login time / frequency, permanence Course node activity Forum / Wiki readings / writings Download of study material Delivery of assignments Upload of files in portfolio folder …and more eLearning 2013 - Belgrade 11
  • 12. Tracking and monitoring service Three-layer structure: • Data Collection: ActiveMQ • Data elaboration and storing: JaDE Multi Agent System + MySQL • Data reporting: Web Services + Protochart September 27th 2013 eLearning 2013 - Belgrade 12
  • 13. Advantages • Reduced TCO (Total Cost of Ownership): – services shared between LMS instances (currently 4); – reduced administration costs; – more services running on a single server. • Scalability: – possibility to move an overcharged service in a dedicated server, or to a better performing one with minimum downtime for the main LMS. September 27th 2013 eLearning 2013 - Belgrade 13
  • 14. Related research & projects • Related research – Evaluation of user interaction in forums (network analysis) – Semantic analysis on forum messages content • Related projects – User generated concept maps with VUE – Virtual tutoring through software agents (via ChatBot) – Accessibility assessment (WCAG 2.0) September 27th 2013 eLearning 2013 - Belgrade 14
  • 15. Information systems for Web Portals • Goals – Reuse, without duplication, of centralized DBs – Accessible information systems for the web • Legal requirements for public agencies and institutions • Norms are mainly focused on accessibility, usability and transparency • Steps – Faculty members portal – Institutional web site – Accessibility: sites and webapps • Results September 27th 2013 eLearning 2013 - Belgrade 15
  • 16. CMS requirements • Updating of contents in extremely reduced times • Publishers do not need technical skills • Definition of user roles (manager – publisher – editor) with workflow control for content checking and revision • Changes to content can be checked and reverted • Easy to manage access control through LDAP • Dedicated site for each department or area with independent management of each site September 27th 2013 eLearning 2013 - Belgrade 16
  • 17. CMS choice • • • • Open source system Support of local and international community Good availability of deployable, third-party products Application structure and programming language are powerful and reliable (page template, python scripting) • Suitable for large and complex-structured portals • Optimum scalability with ZEO-zope enterprise object September 27th 2013 eLearning 2013 - Belgrade 17
  • 18. Faculty members portal September 27th 2013 eLearning 2013 - Belgrade 18
  • 19. Institutional web site principi September 27th 2013 eLearning 2013 - Belgrade 19
  • 20. Accessibility Some definitions • «Content is accessible when it may be used by someone with a disability» • « Ability of information systems to provide services and open information, within the limits of technological knowledge, without discriminating any user, including people needing assistive technologies and particular settings» September 27th 2013 eLearning 2013 - Belgrade 20
  • 21. Example of accessible site: WiseFirb Standard version September 27th 2013 eLearning 2013 - Belgrade 21
  • 22. Example of accessible site: WiseFirb High contrast version September 27th 2013 eLearning 2013 - Belgrade 22
  • 23. Example of accessible site: WiseFirb Text only version September 27th 2013 eLearning 2013 - Belgrade 23
  • 24. Example of accessible site: WiseFirb W3C compliance standards: xhtml 1.0 & css September 27th 2013 eLearning 2013 - Belgrade 24
  • 25. Example of accessible webapp Centralized phonebook for blind switchboard receptionist September 27th 2013 eLearning 2013 - Belgrade 25
  • 26. Example of accessible webapp Special technology • • Screen reader Braille terminal September 27th 2013 eLearning 2013 - Belgrade 26
  • 27. Example of accessible webapp September 27th 2013 eLearning 2013 - Belgrade 27
  • 28. Example of accessible webapp September 27th 2013 eLearning 2013 - Belgrade 28
  • 29. Results: sites deployed Portal web site Web sites 5 Departments 8 Institutes 6 Centers 4 Schools 1 Faculty members portal September 27th 2013 Staff Access 30 3 Publishers Technicians eLearning 2013 - Belgrade Almost 8K views per day 29
  • 30. Results: accessibility level • Compliant with web content accessibility guidelines (WCAG v2.0) • XHTML 1.0 and CSS following the W3C specifications • “AA” accessibility level (WCAG v2.0) September 27th 2013 eLearning 2013 - Belgrade 30
  • 31. Questions? Get in touch Simone Carletti simone.carletti@unimc.it Roberto Rascioni roberto.rascioni@unimc.it Centro di Servizi per l’Informatica d’Ateneo University of Macerata - Italy

Editor's Notes

  1. Digital administration Code (DAC, DLgs 82/2005) establishes the main principles: Information and commands shouldbe always available and visible;be easy to understand and use;allow an immediate choice of actions;have up-to-date reliableinformationinform the user about the changes that have been carried out Info about the operation of the site should be easily availableraise and keep the user interest and attentionCanbekepted under controll
  2. Useinformaticsystemstoprovideassistive technologies and particular settings to give informationto anyone without discriminations