1.
© 2016 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans. All rights reserved.
2017
ADMINISTRATIVE HIRING AND
COMPENSATION TRENDS

2.
© 2016 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans. All rights reserved.
2017 Outlook – United States
 Average increase for starting salaries across the
administrative field in the U.S. is 3.5%
 Compensation for some positions is expected to
exceed the national average:
4.3%
2
Senior executive assistants
Project managers
Customer service managers
Certified professional coders
4.1%
4.1%
4.0%

3.
© 2016 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans. All rights reserved.
2017 Outlook – Canada
 Average increase for starting salaries across the
administrative field in Canada is 3.0%
 Compensation for some positions is expected to
exceed the national average:
3.7%
3
Senior executive assistants
Senior administrative assistants
Facilities managers
Customer service managers
3.6%
3.6%
3.6%

4.
© 2016 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans. All rights reserved.
Calculating Salaries
Employers often will pay more for:
+12% (U.S.)
+15% (Canada)
Ability to speak
multiple languages
Microsoft Office
Specialist
certification
+8% (U.S.)
+10% (Canada)
4

5.
© 2016 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans. All rights reserved.
Businesses are
competing for
top candidates
Project staffing
and temp-to-hire
on the rise
Experienced
candidates are
in demand
2017 Hiring Trends
5

6.
© 2016 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans. All rights reserved.
Skills in Demand
6
 Communication
skills
 Multilingual ability
 Flexibility
 Resourcefulness

7.
© 2016 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans. All rights reserved.
Most Wanted Tech Skills
 Microsoft Office suite
 Social media tools
 Enterprise resource
planning software
 Customer relationship
management software
 Database management tools
7

8.
© 2016 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans. All rights reserved.
OfficeTeam: Your Leading Resource
8
Your one-stop resource
for current hiring and
compensation trends:
officeteam.com/salary-center